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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gusto

    Score8.9 out of 10
    N/AGusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

    $49

    per month

    Microsoft Dynamics AX (discontinued)

    Score4.8 out of 10
    N/AMicrosoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products and is no longer available.N/A
    Pricing
    GustoMicrosoft Dynamics AX (discontinued)
    Editions & Modules
    Simple: A streamlined set of automatic payroll features and benefits integrations
    $49/month + $6/mo per person
    per month
    Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
    $80/month + $12/mo per person
    per month
    Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
    $180/month + $22/mo per person
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GustoMicrosoft Dynamics AX (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.—
    More Pricing Information
    Community Pulse
    GustoMicrosoft Dynamics AX (discontinued)
    Considered Both Products
    Gusto
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    563 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    464 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    576 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    316 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    376 Answers
    No answers on this topic
    Features
    GustoMicrosoft Dynamics AX (discontinued)
    Payroll Management
    Comparison of Payroll Management features of Gusto and Microsoft Dynamics AX (discontinued)
    Feature
    Gusto
    9.1
    611 Ratings
    9% above category average
    Microsoft Dynamics AX (discontinued)
    8.8
    8 Ratings
    16% above category average
    Pay calculation9.5587 Ratings9.07 Ratings
    Support for external payroll vendors8.58 Ratings00 Ratings
    Benefit plan administration8.7417 Ratings9.05 Ratings
    Direct deposit files9.7592 Ratings8.05 Ratings
    Salary revision and increment management9.0462 Ratings00 Ratings
    Reimbursement management9.0196 Ratings00 Ratings
    Customization
    Comparison of Customization features of Gusto and Microsoft Dynamics AX (discontinued)
    Feature
    Gusto
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    7.0
    13 Ratings
    8% below category average
    API for custom integration00 Ratings5.013 Ratings
    Plug-ins00 Ratings8.912 Ratings
    Security
    Comparison of Security features of Gusto and Microsoft Dynamics AX (discontinued)
    Feature
    Gusto
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    6.0
    14 Ratings
    34% below category average
    Single sign-on capability00 Ratings5.013 Ratings
    Role-based user permissions00 Ratings7.014 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Gusto and Microsoft Dynamics AX (discontinued)
    Feature
    Gusto
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.3
    14 Ratings
    9% above category average
    Dashboards00 Ratings9.012 Ratings
    Standard reports00 Ratings7.014 Ratings
    Custom reports00 Ratings9.014 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Gusto and Microsoft Dynamics AX (discontinued)
    Feature
    Gusto
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.2
    15 Ratings
    6% above category average
    Accounts payable00 Ratings7.015 Ratings
    Accounts receivable00 Ratings7.014 Ratings
    Global Financial Support00 Ratings8.06 Ratings
    Primary and Secondary Ledgers00 Ratings9.07 Ratings
    Journals and Reconciliations00 Ratings7.010 Ratings
    Configurable Accounting00 Ratings9.08 Ratings
    Standardized Processes00 Ratings8.99 Ratings
    Inventory Management
    Comparison of Inventory Management features of Gusto and Microsoft Dynamics AX (discontinued)
    Feature
    Gusto
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.7
    13 Ratings
    9% above category average
    Inventory tracking00 Ratings8.013 Ratings
    Automatic reordering00 Ratings9.011 Ratings
    Location management00 Ratings9.011 Ratings
    Order Management
    Comparison of Order Management features of Gusto and Microsoft Dynamics AX (discontinued)
    Feature
    Gusto
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    7.6
    13 Ratings
    4% below category average
    Pricing00 Ratings8.012 Ratings
    Order entry00 Ratings9.011 Ratings
    Credit card processing00 Ratings3.09 Ratings
    Cost of goods sold00 Ratings8.010 Ratings
    Order Orchestration00 Ratings9.05 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Gusto and Microsoft Dynamics AX (discontinued)
    Feature
    Gusto
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.7
    10 Ratings
    14% above category average
    Billing Management00 Ratings8.99 Ratings
    Cash and Asset Management00 Ratings8.010 Ratings
    Travel & Expense Management00 Ratings8.97 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings8.97 Ratings
    Period Close00 Ratings8.07 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Gusto and Microsoft Dynamics AX (discontinued)
    Feature
    Gusto
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.9
    7 Ratings
    16% above category average
    Budgeting and Forecasting00 Ratings9.06 Ratings
    Project Costing00 Ratings8.06 Ratings
    Cost Capture00 Ratings8.05 Ratings
    Capital Project Management00 Ratings9.05 Ratings
    Customer Contract Compliance00 Ratings9.03 Ratings
    Project Revenue Recognition00 Ratings8.95 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Gusto and Microsoft Dynamics AX (discontinued)
    Feature
    Gusto
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.8
    5 Ratings
    21% above category average
    Project Planning and Scheduling00 Ratings8.95 Ratings
    Task Insight for Project Managers00 Ratings9.04 Ratings
    Project Mobile Functionality00 Ratings6.04 Ratings
    Definable Resource Pools00 Ratings9.04 Ratings
    Grants Management
    Comparison of Grants Management features of Gusto and Microsoft Dynamics AX (discontinued)
    Feature
    Gusto
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.7
    4 Ratings
    15% above category average
    Award Lifecycle Management00 Ratings9.04 Ratings
    Procurement
    Comparison of Procurement features of Gusto and Microsoft Dynamics AX (discontinued)
    Feature
    Gusto
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.7
    7 Ratings
    20% above category average
    Bids Analyzed and Compared00 Ratings9.05 Ratings
    Contract Authoring00 Ratings9.03 Ratings
    Contract Repository00 Ratings9.04 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.05 Ratings
    Supplier Management00 Ratings8.06 Ratings
    Risk Management
    Comparison of Risk Management features of Gusto and Microsoft Dynamics AX (discontinued)
    Feature
    Gusto
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.8
    2 Ratings
    26% above category average
    Risk Repository00 Ratings9.02 Ratings
    Control Management00 Ratings9.02 Ratings
    Control Efficiency Assessments00 Ratings9.02 Ratings
    Issue Detection00 Ratings9.02 Ratings
    Remediation and Certification00 Ratings9.02 Ratings
    Logistics
    Comparison of Logistics features of Gusto and Microsoft Dynamics AX (discontinued)
    Feature
    Gusto
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.5
    6 Ratings
    19% above category average
    Transportation Planning and Optimization00 Ratings8.06 Ratings
    Transportation Execution Management00 Ratings8.05 Ratings
    Trade and Customs Management00 Ratings8.95 Ratings
    Fulfillment Management00 Ratings8.04 Ratings
    Warehouse Workforce Management00 Ratings10.05 Ratings
    Manufacturing
    Comparison of Manufacturing features of Gusto and Microsoft Dynamics AX (discontinued)
    Feature
    Gusto
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    7.7
    6 Ratings
    3% above category average
    Production Process Design00 Ratings9.05 Ratings
    Production Management00 Ratings8.05 Ratings
    Configuration Management00 Ratings7.04 Ratings
    Work Execution00 Ratings8.05 Ratings
    Manufacturing Costs00 Ratings9.05 Ratings
    Supply Chain
    Comparison of Supply Chain features of Gusto and Microsoft Dynamics AX (discontinued)
    Feature
    Gusto
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    9.2
    6 Ratings
    22% above category average
    Forecasting00 Ratings9.95 Ratings
    Inventory Planning00 Ratings9.05 Ratings
    Performance Monitoring00 Ratings9.04 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Gusto and Microsoft Dynamics AX (discontinued)
    Feature
    Gusto
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    9.0
    3 Ratings
    20% above category average
    Proposal Management00 Ratings9.02 Ratings
    Product Master Data Management00 Ratings9.03 Ratings
    Best Alternatives
    GustoMicrosoft Dynamics AX (discontinued)
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    APS
    Score5.7 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.1 out of 10
    SAP Cloud ERP (SAP S/4HANA Cloud)
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GustoMicrosoft Dynamics AX (discontinued)
    Likelihood to Recommend
    9.1
    (633 ratings)
    8.0
    (19 ratings)
    Likelihood to Renew
    10.0
    (14 ratings)
    8.0
    (4 ratings)
    Usability
    9.4
    (457 ratings)
    8.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    4.3
    (27 ratings)
    8.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    7.3
    (2 ratings)
    User Testimonials
    GustoMicrosoft Dynamics AX (discontinued)
    Likelihood to Recommend
    Gusto
    I think Gusto is well-suited for any business, big or small, to use for accounting purposes. It makes it easy to keep track of many things, such as pay stubs, benefits, paid time off, and much more. Where I could see it being less useful is maybe for enterprise businesses with way more employees.
    Incentivized
    Read full review
    Discontinued Products
    It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
    Incentivized
    Read full review
    Pros
    Gusto
    • New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding).
    • A one-click option for syncing hours worked with payroll.
    • The option to run payroll on auto-pilot.
    • Ensuring I'm tax compliant with the states we have employees in.
    • Always having digital records of payroll runs.
    Incentivized
    Read full review
    Discontinued Products
    • Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements.
    • Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application.
    • Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site.
    Incentivized
    Read full review
    Cons
    Gusto
    • Digital compliance tools for remote teams
    • Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
    • Benefits setup is unintuitive for startups
    • While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
    • Limited dashboard customization for remote workflows
    • As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.
    Incentivized
    Read full review
    Discontinued Products
    • MRP can be slow to adapt to changes in actual production or supply chain transactions.
    • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
    • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
    • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
    Incentivized
    Read full review
    Likelihood to Renew
    Gusto
    Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
    Read full review
    Discontinued Products
    Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
    Incentivized
    Read full review
    Usability
    Gusto
    Gusto is pretty user-friendly, and the website is easy to navigate overall. They also offer good, responsive customer support and have helpful articles available when needed. So far, I have not had any major issues with the platform and am overall very happy with it.
    Incentivized
    Read full review
    Discontinued Products
    Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
    Incentivized
    Read full review
    Reliability and Availability
    Gusto
    No answers on this topic
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Performance
    Gusto
    No answers on this topic
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Support Rating
    Gusto
    Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
    Incentivized
    Read full review
    Discontinued Products
    We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
    Incentivized
    Read full review
    In-Person Training
    Gusto
    No answers on this topic
    Discontinued Products
    It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
    Read full review
    Online Training
    Gusto
    No answers on this topic
    Discontinued Products
    Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
    Read full review
    Implementation Rating
    Gusto
    Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
    Incentivized
    Read full review
    Discontinued Products
    Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
    Read full review
    Alternatives Considered
    Gusto
    While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price
    Incentivized
    Read full review
    Discontinued Products
    I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
    Incentivized
    Read full review
    Return on Investment
    Gusto
    • Time tracking + payroll calculations me 30-60 minutes every time I run payroll.
    • Integrated workers' comp, so I didn't have to find an outside carrier and get quotes—it's all taken care of in the same platform.
    • Improved employee experience with onboarding.
    Incentivized
    Read full review
    Discontinued Products
    • With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000.
    • API integrations have saved manual entry and reduced having to hire 2-3 people to manage data.
    • Several administrators and developers are required for this which costs about 200-300 thousand in employee costs.
    Incentivized
    Read full review
    ScreenShots

    Gusto Screenshots

    Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data