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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gusto

    Score8.9 out of 10
    N/AGusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

    $49

    per month

    Mitratech Mineral

    Score9.5 out of 10
    N/AMineral, formerly known as ThinkHR, and now from Mitratech, offers HR and compliance solutions that aim to take the guesswork out of HR and compliance, giving clients peace of mind. The solution combines data, technology, and human expertise to drive innovation and personalized guidance. With its integrated learning management system in the Mineral Platform, users can assign essential training content or engage employees with career development courses.N/A
    Pricing
    GustoMitratech Mineral
    Editions & Modules
    Simple: A streamlined set of automatic payroll features and benefits integrations
    $49/month + $6/mo per person
    per month
    Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
    $80/month + $12/mo per person
    per month
    Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
    $180/month + $22/mo per person
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GustoMitratech Mineral
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.
    More Pricing Information
    Community Pulse
    GustoMitratech Mineral
    Considered Both Products
    Gusto
    No answer on this topic
    Mitratech
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    563 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    464 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    576 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    316 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    376 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    GustoMitratech Mineral
    Payroll Management
    Comparison of Payroll Management features of Gusto and Mitratech Mineral
    Feature
    Gusto
    9.1
    611 Ratings
    10% above category average
    Mitratech Mineral
    -
    Ratings
    Pay calculation9.5587 Ratings00 Ratings
    Support for external payroll vendors8.58 Ratings00 Ratings
    Benefit plan administration8.7417 Ratings00 Ratings
    Direct deposit files9.7592 Ratings00 Ratings
    Salary revision and increment management9.0462 Ratings00 Ratings
    Reimbursement management9.0196 Ratings00 Ratings
    Best Alternatives
    GustoMitratech Mineral
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    No answers on this topic
    Medium-sized Companies
    APS
    Score5.7 out of 10
    No answers on this topic
    Enterprises
    ADP Streamline Payroll
    Score6.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GustoMitratech Mineral
    Likelihood to Recommend
    9.1
    (633 ratings)
    9.8
    (8 ratings)
    Likelihood to Renew
    10.0
    (14 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (457 ratings)
    10.0
    (1 ratings)
    Support Rating
    4.2
    (27 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    GustoMitratech Mineral
    Likelihood to Recommend
    Gusto
    I think Gusto is well-suited for any business, big or small, to use for accounting purposes. It makes it easy to keep track of many things, such as pay stubs, benefits, paid time off, and much more. Where I could see it being less useful is maybe for enterprise businesses with way more employees.
    Incentivized
    Read full review
    Mitratech
    My company used the platform specifically to ensure employees had access to uniform compliance/HR training materials. We didn't use it much outside of that, except maybe to provide additional required training. It would be beneficial if an individual or company needed a solution like this. Individually, our HR team would also review training for ourselves when we had questions about something.
    Incentivized
    Read full review
    Pros
    Gusto
    • New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding).
    • A one-click option for syncing hours worked with payroll.
    • The option to run payroll on auto-pilot.
    • Ensuring I'm tax compliant with the states we have employees in.
    • Always having digital records of payroll runs.
    Incentivized
    Read full review
    Mitratech
    • The Set up is easy
    • Tracking of employees progress is simple and easy to keep up with employees progress
    • They have a great program for setting up various training groups - so you can assign the training programs as a group to the new hires at one time.
    Incentivized
    Read full review
    Cons
    Gusto
    • Digital compliance tools for remote teams
    • Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
    • Benefits setup is unintuitive for startups
    • While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
    • Limited dashboard customization for remote workflows
    • As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.
    Incentivized
    Read full review
    Mitratech
    • Deleting employees from the system could be easier
    • Adding your own content would be a nice feature
    • Setting up your own dashboard would be nice
    Incentivized
    Read full review
    Likelihood to Renew
    Gusto
    Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
    Read full review
    Mitratech
    No answers on this topic
    Usability
    Gusto
    Gusto is pretty user-friendly, and the website is easy to navigate overall. They also offer good, responsive customer support and have helpful articles available when needed. So far, I have not had any major issues with the platform and am overall very happy with it.
    Incentivized
    Read full review
    Mitratech
    From a user's standpoint, the platform was really easy to navigate, both from the employer and employee standpoints. I had no issues uploading employee information so they had access on day one, and I often helped employees access the platform and make sure they were set to complete their training. It was not often that we encountered an error, and when we did, it was easy to resolve for the employees.
    Incentivized
    Read full review
    Support Rating
    Gusto
    Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
    Incentivized
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    Mitratech
    ThinkHR Learn provides many helpful resources for the HR professional.
    Incentivized
    Read full review
    Implementation Rating
    Gusto
    Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
    Incentivized
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    Mitratech
    No answers on this topic
    Alternatives Considered
    Gusto
    While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price
    Incentivized
    Read full review
    Mitratech
    Safety Skills have more safety topics but Mineral safety videos are good too. In some ways, I prefer Mineral over Shrm due to the ease of finding the templates that I am looking for. It would be nice if they had an HR conference too because I never heard of Mineral until it was introduce to use by one of our vendors.
    Incentivized
    Read full review
    Return on Investment
    Gusto
    • Time tracking + payroll calculations me 30-60 minutes every time I run payroll.
    • Integrated workers' comp, so I didn't have to find an outside carrier and get quotes—it's all taken care of in the same platform.
    • Improved employee experience with onboarding.
    Incentivized
    Read full review
    Mitratech
    • It has definitely been positive, but I'm not sure how I could measure the ROI. I feel it has given me more insight into certain situations, such as dealing with millennial employees, and has helped me to grow as a leader in my organization.
    Incentivized
    Read full review
    ScreenShots

    Gusto Screenshots

    Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data