Great and Easy to use payroll software!
August 14, 2024

Great and Easy to use payroll software!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

It is used to track time for Employees and 1099 contractors. Since it's a small company, it's helpful to track these items to keep costs in order. It also reduces the overhead costs for an entire HR department since much of it is self-managed. The scope is roughly 15 or so users, which isn't large enough for a whole HR staff but large enough to be semi-unmanageable using Excel and relying on people to self-report their hours.

Pros

  • Time Tracking.
  • Provides necessary paperwork (W-2 and 1099 forms) easily.
  • Self-managed.
  • Easy to use.

Cons

  • Adding in previous time manually could be more accessible.
  • Notifications for when employees manually change hours.
  • We should allow 1099 users to use the mobile app instead of restricting them to the website, especially since they can just log into the full website on their mobile device.
  • Savings of around 50-70k that an HR rep would cost.
  • It probably saves higher-ups 5-10 hours a month, not having to deal with Payroll/hours calculations.
  • It saves time when generating tax paperwork for employees/contractors.
It's almost perfect, but allowing the mobile app to be used by contractors (1099) would give it an additional point. I am unsure why they cannot use it currently unless it's a work in progress that will be rolled out soon since they can log in to a mobile device's browser. Allowing them to use the app would just make it easier for them to clock in/out, especially while on the go.
Gusto is easier to use than ADP Global, especially for small to medium-sized companies. While it doesn't necessarily have the level of data analysis offered by ADP, this isn't a concern for us now since we do not need to evaluate on this level as companies with hundreds or thousands of employees do. It's much more user-friendly, and when something needs to be changed/updated, it's much easier to get help than with ADP.

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

Yes

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

It is great for small-to-medium organizations where the cost would outweigh the benefits of a full HR staff. It's great for companies with a lot of hourly staff, and they need to clock in/out to track time. It's also great for generating necessary tax paperwork at tax time since it provides everything on an easy-to-require page.

Gusto Feature Ratings

Pay calculation
9
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated

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