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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gusto

    Score8.9 out of 10
    N/AGusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

    $49

    per month

    Omnipresent

    Score7.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    Omnipresent is an Employer of Record (EOR) solution that enables companies to employ remote talent in over 160 countries. Their global HR services give companies the ability to hire international employees without setting up a local entity. Omnipresent offers hassle-free onboarding to global payroll services, comprehensive global benefits administration, compliance adherence, and they handle complex tax matters. The holistic approach helps to ensure the user's remote…N/A
    Pricing
    GustoOmnipresent
    Editions & Modules
    Simple: A streamlined set of automatic payroll features and benefits integrations
    $49/month + $6/mo per person
    per month
    Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
    $80/month + $12/mo per person
    per month
    Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
    $180/month + $22/mo per person
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GustoOmnipresent
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.—
    More Pricing Information
    Community Pulse
    GustoOmnipresent
    Considered Both Products
    Gusto
    No answer on this topic
    Omnipresent Group
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    563 Answers
    81%
    Would buy again
    17 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    464 Answers
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    576 Answers
    81%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    316 Answers
    89%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    376 Answers
    94%
    Implementation went as expected
    17 Answers
    Features
    GustoOmnipresent
    Payroll Management
    Comparison of Payroll Management features of Gusto and Omnipresent
    Feature
    Gusto
    9.1
    611 Ratings
    10% above category average
    Omnipresent
    -
    Ratings
    Pay calculation9.5587 Ratings00 Ratings
    Support for external payroll vendors8.58 Ratings00 Ratings
    Benefit plan administration8.7417 Ratings00 Ratings
    Direct deposit files9.7592 Ratings00 Ratings
    Salary revision and increment management9.0462 Ratings00 Ratings
    Reimbursement management9.0196 Ratings00 Ratings
    Best Alternatives
    GustoOmnipresent
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    No answers on this topic
    Medium-sized Companies
    APS
    Score5.7 out of 10
    No answers on this topic
    Enterprises
    ADP Streamline Payroll
    Score6.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GustoOmnipresent
    Likelihood to Recommend
    9.1
    (633 ratings)
    7.5
    (21 ratings)
    Likelihood to Renew
    10.0
    (14 ratings)
    6.2
    (2 ratings)
    Usability
    9.4
    (457 ratings)
    8.4
    (3 ratings)
    Availability
    -
    (0 ratings)
    3.0
    (1 ratings)
    Support Rating
    4.4
    (27 ratings)
    7.3
    (13 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    7.3
    (2 ratings)
    Configurability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    3.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    GustoOmnipresent
    Likelihood to Recommend
    Gusto
    I think Gusto is well-suited for any business, big or small, to use for accounting purposes. It makes it easy to keep track of many things, such as pay stubs, benefits, paid time off, and much more. Where I could see it being less useful is maybe for enterprise businesses with way more employees.
    Incentivized
    Read full review
    Omnipresent Group
    Omnipresent is a great solution for companies looking to grow globally but that don't have the resources or market understanding to open new legal entities in other countries. We found that they beat their competitors when it comes to customer service and employee experience.
    Incentivized
    Read full review
    Pros
    Gusto
    • New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding).
    • A one-click option for syncing hours worked with payroll.
    • The option to run payroll on auto-pilot.
    • Ensuring I'm tax compliant with the states we have employees in.
    • Always having digital records of payroll runs.
    Incentivized
    Read full review
    Omnipresent Group
    • The Omniplatform is very user friendly
    • Onboarding is quick and easy
    • The website is very useful
    • The team are very helpful
    Incentivized
    Read full review
    Cons
    Gusto
    • Digital compliance tools for remote teams
    • Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
    • Benefits setup is unintuitive for startups
    • While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
    • Limited dashboard customization for remote workflows
    • As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.
    Incentivized
    Read full review
    Omnipresent Group
    • Consistency - There's been a lot of turnover of staff over the past year. It would be ideal to have the same account manager for more than six months.
    • In many countries, Omnipresent uses local service providers to employ folks. In those countries, we see really long response times, and the info provided isn't always accurate or easy to understand.
    Incentivized
    Read full review
    Likelihood to Renew
    Gusto
    Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
    Read full review
    Omnipresent Group
    Depending on the country, other EORs are more economical. Some of their third party providers in country can impact employee experience.
    Incentivized
    Read full review
    Usability
    Gusto
    Gusto is pretty user-friendly, and the website is easy to navigate overall. They also offer good, responsive customer support and have helpful articles available when needed. So far, I have not had any major issues with the platform and am overall very happy with it.
    Incentivized
    Read full review
    Omnipresent Group
    The question doesn't really apply to a service like Omnipresent. If we are speaking about their app, it is easy to use and works fairly well
    Incentivized
    Read full review
    Reliability and Availability
    Gusto
    No answers on this topic
    Omnipresent Group
    Customer service is approachable but many times they can't offer solutions quickly enough
    Incentivized
    Read full review
    Performance
    Gusto
    No answers on this topic
    Omnipresent Group
    Question doesn't apply. Omnipresent is not a SaaS
    Incentivized
    Read full review
    Support Rating
    Gusto
    Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
    Incentivized
    Read full review
    Omnipresent Group
    Omnipresent has a good customer support system. We have been in touch before regarding an employee who needed to be onboarded as quickly as possible (outside of the minimum 2-week onboarding time frame). An issue is that there is no number to call, and we can only rely on emails, which is frustrating when you need to get in touch ASAP. Once we got in contact, they were really helpful.
    Incentivized
    Read full review
    Implementation Rating
    Gusto
    Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
    Incentivized
    Read full review
    Omnipresent Group
    Again, this is not a software system. The question doesn't really apply
    Incentivized
    Read full review
    Alternatives Considered
    Gusto
    While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price
    Incentivized
    Read full review
    Omnipresent Group
    Remote, Global Velocity. We choose Omnipresent at the time due to the following reasons: 1) Cheaper. 2) Better customer service (offered a dedicated account manager). 3) Had a presence in all of the countries we wanted to hire an employee. 4) They believed speed was just important as we did when recruiting and hiring someone new. This was an important factor for us making sure we worked with a company who could get an employee signed quickly.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Gusto
    No answers on this topic
    Omnipresent Group
    I think the price could be be better for smaller companies with a very Distributed workforce
    Incentivized
    Read full review
    Scalability
    Gusto
    No answers on this topic
    Omnipresent Group
    Question doesn't apply. Omnipresent doesn't offer software as a service
    Incentivized
    Read full review
    Professional Services
    Gusto
    No answers on this topic
    Omnipresent Group
    Good as long as there are no issues, but if something arises attention and customer service lack a bit
    Incentivized
    Read full review
    Return on Investment
    Gusto
    • Time tracking + payroll calculations me 30-60 minutes every time I run payroll.
    • Integrated workers' comp, so I didn't have to find an outside carrier and get quotes—it's all taken care of in the same platform.
    • Improved employee experience with onboarding.
    Incentivized
    Read full review
    Omnipresent Group
    • We have a greater selection of candidates as we can employ people abroad.
    • Efficient billing system - they handle salary payroll.
    Incentivized
    Read full review
    ScreenShots

    Gusto Screenshots

    Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data

    Omnipresent Screenshots

    Screenshot of OmniPlatform DashboardScreenshot of OmniPlatform InvoicesScreenshot of OmniPlatform Expenses