Item: Omnipresent
Rating: 10
Author: Verified User

Overall Satisfaction with Omnipresent

Use Cases and Deployment Scope

Omnipresent helps us hire incredible talent across the globe properly and easily. The platform is very simple to use and our account support team are helpful, knowledgeable, and easy to work with. We've used them to help hire talent in 5 different countries and it's gone very smoothly for us and our new employees.

Pros and Cons

Pros

Onboard new hires
Help understand new markets looking to hire in

Cons

haven't really ran into issues as of yet

Most Important Features

ease of use
online platform

Return on Investment

ensured we are compliant in the countries we hire in

Support Rating

Support has always been quick and helpful. They do rely on some third party providers themselves which can delay response times for hiring in new countries, but other than that we've always been satisfied.

Alternatives Considered

Oyster ®

Oyster HR is great PEO as well, the main different between the 2 were costs for certain locations. Sometimes it made sense to go with Oyster over Omnipresent and vice versa.

Key Insights

Do you think Omnipresent delivers good value for the price?

Yes

Are you happy with Omnipresent's feature set?

Yes

Did Omnipresent live up to sales and marketing promises?

Yes

Did implementation of Omnipresent go as expected?

Yes

Would you buy Omnipresent again?

Yes

Other Software Used

Sapling Onboarding by Kallidus, Lattice

Likelihood to Recommend

There are many PEOs out there, we found that Omnipresent was more economical in most countries, so it is worth shopping around if cost is top priority, however more often than not we landed on Omnipresent. We've used them for pretty straight forward hiring, so I'm not sure of a scenario where they would not be a good fit.

Global compliant hiring
General country hiring information

Innovative Uses

Able to diversify our workforce
Eliminate spend on entity creation to hire in countries
mitigate risk for compliance

Future Planned Uses

Diversifying workforce

Likelihood to Renew

Depending on the country, other EORs are more economical. Some of their third party providers in country can impact employee experience.

Evaluating Omnipresent and Competitors

Products Replaced

Yes - Oyster HR - primarily a cost decision

Key Differentiators

Scalability
Ease of Use
Other

Cost primarily and country coverage

Evaluation Lessons Learned

N/A

Omnipresent Implementation

Implementation Rating

Implementation Details / Implementation Partner

Implemented in-house

Omnipresent Support

Omnipresent Customer Support Pros and Cons

Pros	Cons
Quick Resolution Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response	Poor followup

Using Omnipresent

Usability

Platform was very user friendly

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None

Easy Tasks

onboarding

Difficult Tasks

Offboarding depending on the country, perhaps not a system issue but country/third party specific

Comments

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