HaloPSA vs. SherpaDesk
HaloPSA vs. SherpaDesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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HaloPSA | Enterprise companies (1,001+ employees) | HaloPSA is a solution designed for MSP's and service providers. With HaloPSA out-of-the-box functionality, the solution aims to provide businesses a Cloud platform that enables users to modernise customer experience and automate service. An integrated PSA platform, it includes features such as time-tracking and billing, advanced reporting, asset management, remote access, integrations, and automation tools. Aligned to the user's requirements and boasting an intuitive UI, users… | $35 per month per user | |
SherpaDesk | Mid-Size Companies (51-1,000 employees) | SherpaDesk is a help desk / ticketing platform with time tracking, invoice generation, and business intelligence capabilities. | $0 per agent |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | 15% discount for all charities, educational institutions and non-profit organisations. | — | ||||||||||||||
More Pricing Information |
HaloPSA | SherpaDesk | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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HaloPSA | SherpaDesk | |
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Small Businesses | Atera Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Planview AdaptiveWork Score 6.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Planview AdaptiveWork Score 6.8 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HaloPSA | SherpaDesk | |
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Likelihood to Recommend | 9.7 (3 ratings) | 8.0 (3 ratings) |
HaloPSA | SherpaDesk | |
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Likelihood to Recommend | Halo Service Solutions | SherpaDesk |
Pros | Halo Service Solutions | SherpaDesk |
Cons | Halo Service Solutions | SherpaDesk |
Alternatives Considered | Halo Service Solutions | SherpaDesk |
Return on Investment | Halo Service Solutions | SherpaDesk |
ScreenShots | HaloPSA Screenshots | SherpaDesk Screenshots |