Happay vs. JAGGAER

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Happay
Score 9.6 out of 10
N/A
Happay is an expense management software from the company of the same name. Wiith Happay, users can manage prepaid and postpaid cards through a robust mobile app. According to the vendor, Happay has helped over 5500+ businesses automate their paper-based expense reporting systems. Happay can also help companies plug cash leakages that affect their bottom line, ensuring policy compliance within the organisation with real-time visibility into spend behaviours. The software also…N/A
JAGGAER
Score 6.7 out of 10
N/A
JAGGAER is a procure-to-pay provider in the higher education and government sectors. JAGGAER eProcurement and strategic sourcing customers gain access to suppliers on a scalable, customizable platform. The JAGGAER SaaS-based, source-to-settle solution provides unparalleled visibility, insights and recommendations to procurement leaders and suppliers. The result is a fluid supply chain driven by spend analysis, contract management, and an accounts payable solutions.N/A
Pricing
HappayJAGGAER
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HappayJAGGAER
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$4 per userNo setup fee
Additional Details
More Pricing Information
Community Pulse
HappayJAGGAER
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HappayJAGGAER
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User Ratings
HappayJAGGAER
Likelihood to Recommend
10.0
(3 ratings)
9.0
(35 ratings)
Likelihood to Renew
-
(0 ratings)
7.4
(17 ratings)
Usability
-
(0 ratings)
8.2
(5 ratings)
Availability
-
(0 ratings)
9.0
(2 ratings)
Performance
-
(0 ratings)
8.9
(3 ratings)
Support Rating
6.0
(1 ratings)
8.2
(9 ratings)
In-Person Training
-
(0 ratings)
6.0
(1 ratings)
Online Training
-
(0 ratings)
7.0
(3 ratings)
Implementation Rating
-
(0 ratings)
9.0
(3 ratings)
Configurability
-
(0 ratings)
6.4
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
HappayJAGGAER
Likelihood to Recommend
Happay
Happay is the best for all expenses which are unique in nature for employees. It creates the Flexibility of the wallet and incorporates ease of access for both the employer and the employee. Bill submissions are made much easier with the features along with the scanning of the bills. Happay helps in going completely paperless as well as an accounting tool for businesses, especially in MSME and SME companies which benefit from a greater tool.
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JAGGAER
As a purchasing app, it is excellent. I cannot speak to its usefulness in the AP area. it may be less useful in a different environment, such as manufacturing. For research and healthcare use, it is excellent. Also, we use Banner as our ERP. SciQuest is well versed with integrating with Banner. Users with a different ERP may experience less pleasant results.
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Pros
Happay
  • Clean UI
  • Organised expense report
  • Clear timelines of payout
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JAGGAER
  • Source to settle: Although we did not purchase all the new applications in the suite SciQuest made, what we did use, worked and worked nicely. With SciQuest you can get a turn-key system.
  • I love the way SciQuest rolls out changes, measuring customer feedback, and rolling out major changes 3 times a year. Like clockwork you know what to expect ahead of time, deciding whether or not you need a particular enhancement (if optional), having plenty of time to make adjustments in business processes if needed, and/or user-base announcements.
  • I was always astonished to see both clients and potential clients come to the conferences. SciQuest would allow the "mixing" of clients and potential clients, apparently unafraid of any negative commentaries the potential clients might get. That has always been impressive to me as a techie myself.
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Cons
Happay
  • Very difficult to retrieve expenses that have already been approved
  • Filling in data with required time stamp, which is difficult to do for each expense
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JAGGAER
  • Their existing pricing model for the number of Suppliers onboarded or removed has been a little disappointing as there are times when suppliers do have to be switched out.
  • They have greatly helped in making UNSPSC updating easier, but I would like to be able to get an extract with a delta that would make it easier for us to update our ERP as this information needs to be stored on both sides.
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Likelihood to Renew
Happay
No answers on this topic
JAGGAER
Simplified and user friendly system that has been implemented across our entire institute and with all of our vendors. We really like this program and it works well for us. Changing to another program would be a significant time investment and hassle
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Usability
Happay
No answers on this topic
JAGGAER
There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).
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Reliability and Availability
Happay
No answers on this topic
JAGGAER
They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
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Performance
Happay
No answers on this topic
JAGGAER
Having used SciQuest for over five years and having their competitors, SciQuest offers the best user experience and integration between vendors and ERP.
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Support Rating
Happay
I have not faced any issues for which I had to call the support team, so I gave an average rating for the Happay Support Team.
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JAGGAER
They usually respond to medium-to-low priority issues very quickly, and high priority issues almost instantly. Their support team is knowledgeable and responsive. Their Supplier Enablement team is very good and is a feature that most of their competitors don't have. The company makes a serious effort to maintain good relationships with their customers.
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Online Training
Happay
No answers on this topic
JAGGAER
SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/
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Implementation Rating
Happay
No answers on this topic
JAGGAER
We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
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Alternatives Considered
Happay
Happy has a much slick UI and it's easy to understand.
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JAGGAER
Again, our SciQuest system integrates with Banner. Banner does have a way to create, approve and report on POs. However, the SciQuest product is so much more user friendly, so the learning curve is very steep. Also, SciQuest gives us a lot more detail in our reporting and PO history, which is helpful when trying to remember what happened 6 month ago
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Scalability
Happay
No answers on this topic
JAGGAER
Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
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Return on Investment
Happay
  • Time Management saving people from Hard copies
  • Paper less so lesser cost
  • Improved expense planning
  • Category based cost optimisation
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JAGGAER
  • Customers seem to be fine with selecting requisition items and having them pushed back via carts to a legacy system.
  • Converting one's legacy ERP system to a SaaS solution may prove to be too much of an overhaul in regards to converting to a new set of rules which do not fit exactly with current business processes. The inability to enhance in great detail is also a drawback for customers coming from a highly modifiable system.
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ScreenShots

Happay Screenshots

Screenshot of All-in-one expense management software for businessesScreenshot of Automatic Expense CaptureScreenshot of One-click expense reimbursementScreenshot of Integration with all major ERPs and accounting software