SciQuest is a good company with a variety of good products
Updated November 18, 2015

SciQuest is a good company with a variety of good products

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Requisition Manager, Purchase Manager, Shopping Products, Spend Manager
  • Supplier Management

Overall Satisfaction with SciQuest

We use it to Shop for products, make service purchases through forms, implement a workflow for approvals based on amount of purchase, use it to create requisitions, purchase orders and vouchers that feed into the PeopleSoft ERP. Makes sure that all purchases have checks and balances and approvals in place for all orders. It is used across 80% of the organization. Our Athletics Department does not use it yet. We are able to run reports on cycle time regarding how long it takes for a cart/requisition to become a purchase order and to be paid. We can load our state contracts into the system.
  • The document search and filters are an amazing tool. You can basically search/query the system on all types of documents and then can export out that data with a screen export, transaction export of full export which allows you to basically report on anything you find important.
  • It is user friendly and adopts new web practices being used on other shopping sites such as the cart preview and adding bookmarks.
  • There is a lot of documentation for you to find out how to do certain things in the system.
  • There are a lot of "clicks" involved with selecting things. For example, you have to press the Search button and "Select" the fields etc. You cannot press enter etc.
  • The forms are pretty constrictive as far as design. You cannot do a lot of customizing on the forms.
  • Limited to changing look and feel to very small areas
  • Allows more communication with all business departments. the users can post comments/attachments and it is all housed in SciQuest and it emails you when a comment is added. This way every one involved with the purchase can see what is going on, where it is in the process and who to contact
  • increases efficiency as you can add any workflow you would like to requisitions, purchase orders or invoices to ensure compliance and set up workloads. The user who is assigned is emailed when they have an approval pending and have a folder of items to do with a count of how long it has been in their queue.
  • Consolidates processes - you can run your saved searches every day and work on what you need to each day. Determine how others are doing their job..
Never used another online procurement solution in my other jobs. I of course purchase things online with amazon etc.
If it fits the approval workflow structure that your organization uses. Does it allow you to place orders on things you use. Takes a lot of set up time so need to plan and do a lot of testing to make sure it meets your needs and does what it is supposed to do.

Using SciQuest

We spent a lot of time setting it up and making it behave exactly as our organization needs and it interfaces with our ERP as well. Their customer service is great and you can call support and get an answer immediately. They log the case and you can keep it open as long as you need. They have three releases a year where they try to enhance their product. They provide a test, train AND production environment.

SciQuest Reliability

They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!