TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Harpoon

    Score9 out of 10
    N/AHarpoon is a web-hosted accounting and finance app that helps freelancers and consultants set and meet their financial goals. In addition, Harpoon provides useful tools to help users collect revenue and manage finances. Features include time tracking, invoicing, expense tracking, project scheduling and more.  The vendor’s value proposition is that their solution that helps users boost their freelancing career.

    $19

    per month

    Highrise CRM (discontinued)

    Score8.8 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    Pricing
    HarpoonHighrise CRM (discontinued)
    Editions & Modules
    Single User - Unlimited Everything
    $19
    per month
    Highrise
    $4.00
    Per User Per Month
    Offerings
    Pricing Offerings
    HarpoonHighrise CRM (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    HarpoonHighrise CRM (discontinued)
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    Score8 out of 10
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    Score10 out of 10
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    Score9 out of 10
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    Enterprises
    TimeCamp
    Score7.3 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HarpoonHighrise CRM (discontinued)
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (9 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    HarpoonHighrise CRM (discontinued)
    Likelihood to Recommend
    Harpoon
    I think Harpoon works best for freelancers, consultants, self employed people and smaller companies with less client to bill. For larger enterprises with hundreds or thousands of clients, there are larger, more intricate platforms in the market that are better suited for those needs.
    Incentivized
    Read full review
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    Pros
    Harpoon
    • Makes Sending Invoices & Collecting Payment Easy, for Freelancers
    • Tracking Financial Goals (Monthly & Annual) & Projecting Future Results
    • Provides Insights On AR, Earned Income, Top Clients, and other helpful but highly relevant data points.
    Incentivized
    Read full review
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    Cons
    Harpoon
    • Sometimes expense reporting bring up duplicate transactions, which may be more of a fault of the API that connects my account, which is Plaid
    • Would be nice if in the future, they can offer ACH as one of the payment options for invoices
    • There are some redundancies that pop up when setting time frames for client work and the projects attached to them. If they aren't aligned, it can cause inaccurate reporting. If it just sent it once and it took care of both functions, it would be easier
    Incentivized
    Read full review
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    Likelihood to Renew
    Harpoon
    No answers on this topic
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    Usability
    Harpoon
    No answers on this topic
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    Support Rating
    Harpoon
    The few times I've needed help or had questions about the platform, the founder got back to me. And fairly fast. The extra effort resonated well with me
    Incentivized
    Read full review
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    Alternatives Considered
    Harpoon
    I've used Less Accounting and & Quickbooks Online. After Less Accounting was acquired, its development was mostly stopped. While the tool was a simple way to manage invoices and expenses, its directional philosophy changed with the new owners. Quickbooks Online was a solid tool, but the company support was unhelpful and hard to work with at times. Harpoon provides a great tool, with a company that cares about its users.
    Incentivized
    Read full review
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    Return on Investment
    Harpoon
    • Clear and precise visibility of my financial status.
    • Projections of how I'm doing today, this month, and this year.
    • Clarity on what needs to happen with client development to reach my goals.
    • It shrinks the amount of time I spend on getting clients to pay my invoices.
    Incentivized
    Read full review
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    ScreenShots

    Harpoon Screenshots

    Screenshot of Harpoon's Dashboard showcases over a dozen crucial metrics to help you understand the health of your business. Enjoy the big picture view of your freelancing finances.Screenshot of Every business has expenses and Harpoon is the perfect place to track them. Assign expenses to your projects and easily add those expenses to invoices for reimbursement.Screenshot of You'll appreciate how simple it is to create invoices, and your clients will appreciate the one-click ease of making payments online. Harpoon's invoices are clean and beautiful, a perfect complement to the professional services and products you provide.Screenshot of All of a project's invoices, expenses, and recorded hours are grouped and organized in one convenient place ready for you to take action, or simply there for historical reference. Handy!Screenshot of Harpoon gives you powerful tools to track and organize your time. Simple one-click timers combined with flexible reporting puts you in total control of your business's tracked time.