Snagged a nice accounting/bookkeeping/management solution with Harpoon
Updated August 02, 2021
Snagged a nice accounting/bookkeeping/management solution with Harpoon
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Harpoon
I've been using Harpoon for my business since 2018. There have been moments when I tried other, competing platforms, but I still ended up coming back to Harpoon in the end. It helps with several things at once - bookkeeping, invoicing, project management and profit goal setting.
- Helps define profit goals and with metrics, shows if you are on track to reach them
- Invoicing is easy and easy to track with projects and clients
- For tax seasons, it easy to pull reports (e.g. expenses, P&Ls, etc.)
- Sometimes expense reporting bring up duplicate transactions, which may be more of a fault of the API that connects my account, which is Plaid
- Would be nice if in the future, they can offer ACH as one of the payment options for invoices
- There are some redundancies that pop up when setting time frames for client work and the projects attached to them. If they aren't aligned, it can cause inaccurate reporting. If it just sent it once and it took care of both functions, it would be easier
- Tracking profit goals in real time
- client/project management tools
- Invoicing is not the fanciest, but it works well
- By providing a nice all-in-one platform for managing clients, related projects, invoicing and bookkeeping, it saved me from having to work with multiple platforms.
- Saved me from wasting any further time trying to research competitors and trying out other software
These others accounting/invoicing platforms did a great job with the invoicing and bookkeeping, but at the time I used them, none of them had any goalsetting features. I also found the metrics dashboards a bit underwhelming.
Do you think Harpoon delivers good value for the price?
Yes
Are you happy with Harpoon's feature set?
Yes
Did Harpoon live up to sales and marketing promises?
Yes
Did implementation of Harpoon go as expected?
Yes
Would you buy Harpoon again?
Yes
Harpoon Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No. I don't believe it is an option that is offered.
As mentioned prior, the fact that the founder himself came to my assistance with my questions was a nice touch.