12 Ratings
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Score 7.3 out of 100
246 Ratings
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Score 8.5 out of 100

Feature Set Ratings

    Endpoint Security

    6.2

    BigFix

    62%

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    Feature Set Not Supported
    N/A
    HCL BigFix ranks higher in 7/7 features

    Anti-Exploit Technology

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Endpoint Detection and Response (EDR)

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Centralized Management

    7.8
    78%
    4 Ratings
    N/A
    0 Ratings

    Hybrid Deployment Support

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    Infection Remediation

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Vulnerability Management

    5.6
    56%
    2 Ratings
    N/A
    0 Ratings

    Malware Detection

    4.0
    40%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Microsoft Endpoint Manager (Microsoft Intune + SCCM) is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    6.0

    BigFix

    60%
    4 Ratings
    8.7

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    87%
    48 Ratings

    Likelihood to Renew

    BigFix

    N/A
    0 Ratings
    9.9

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    99%
    2 Ratings

    Usability

    BigFix

    N/A
    0 Ratings
    7.5

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    75%
    6 Ratings

    Performance

    BigFix

    N/A
    0 Ratings
    6.9

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    69%
    28 Ratings

    Support Rating

    6.0

    BigFix

    60%
    5 Ratings
    9.6

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    96%
    20 Ratings

    Implementation Rating

    BigFix

    N/A
    0 Ratings
    8.9

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    89%
    4 Ratings

    Likelihood to Recommend

    BigFix

    BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented.Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.
    Mark Hannon | TrustRadius Reviewer

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    Windows Autopilot makes provisioning user Windows PC laptops a breeze. A user only needs to turn on the laptop, join it to their local WiFi, login with their O365 account then sit back and let Windows Autopilot handle the app installations required for work, configure the laptop settings to meet my organization requirements. I have seen this all completed in less than 30 minutes depending on how fast the internet connection is. Where Microsoft Intune needs to improve I think is the part where it can push out software updates to 3rd party apps. Right now I have to use Automox to fill in this gap.
    Joe Aldeguer | TrustRadius Reviewer

    Pros

    BigFix

    • It is easy to add systems into BigFix and keep good inventories.
    • The inventory properties can be customized to facilitate various reporting demands.
    Anonymous | TrustRadius Reviewer

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    • [Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
    • The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
    • The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
    Anonymous | TrustRadius Reviewer

    Cons

    BigFix

    • Reports that it does have could be fine-tuned and provide more percentages and charts for executives.
    • The ability to use agentless deployments would be nice.
    David Baca | TrustRadius Reviewer

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    • The program itself can be challenging to use, especially if there hasn't been any formal training on the use of the product. Either training/reviewing documentation is recommended prior to using SCCM.
    • At times, it can be difficult to try and find out why a certain machine that's listed in SCCM says that the endpoint has the SCCM client and shows as Active, but in fact, it's not. It's also difficult at times to try and figure out why the client can't be pushed down to the endpoint.
    • Even though the remote assistance features in SCCM are really good, it can be challenging at times when the remote options don't work for a particular endpoint, even though the machine is active, online, etc.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    BigFix

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    BigFix Editions & Modules

    Additional Pricing Details

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $5 per user/per month

    Microsoft Endpoint Manager (Microsoft Intune + SCCM) Editions & Modules

    Edition
    Microsoft 365 For Families9.991
    Microsoft 365 For Individuals6.991
    Microsoft 365 Business Basic$52
    Microsoft 365 Business Standard12.502
    Microsoft 365 Business Premium$152
    Microsoft 365 Apps8.252
    1. per month
    2. per user/per month
    Additional Pricing Details

    Likelihood to Renew

    BigFix

    No score
    No answers yet
    No answers on this topic

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    Microsoft Endpoint Manager (Microsoft Intune + SCCM) 9.9
    Based on 2 answers
    Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance.We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
    Junie Johwa | TrustRadius Reviewer

    Usability

    BigFix

    No score
    No answers yet
    No answers on this topic

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    Microsoft Endpoint Manager (Microsoft Intune + SCCM) 7.5
    Based on 6 answers
    The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.
    Anonymous | TrustRadius Reviewer

    Performance

    BigFix

    No score
    No answers yet
    No answers on this topic

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    Microsoft Endpoint Manager (Microsoft Intune + SCCM) 6.9
    Based on 28 answers
    It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
    Eduardo Viero | TrustRadius Reviewer

    Support Rating

    BigFix

    BigFix 6.0
    Based on 5 answers
    While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.
    Mark Hannon | TrustRadius Reviewer

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    Microsoft Endpoint Manager (Microsoft Intune + SCCM) 9.6
    Based on 20 answers
    Being a Microsoft product, support was good. Out interaction was limited to our in-house IT team which was installing the Intune app in our mobile device. The installation was smooth and we haven't faced any difficulties with the app while using it. Provides a smooth and secure access to all Office 365 apps in mobile while separating the personal and professional data.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    BigFix

    No score
    No answers yet
    No answers on this topic

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    Microsoft Endpoint Manager (Microsoft Intune + SCCM) 8.9
    Based on 4 answers
    Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand!Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the projectManagement can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
    Junie Johwa | TrustRadius Reviewer

    Alternatives Considered

    BigFix

    We used Spiceworks in small scales. BigFix is more enterprise-ready and able to support a large environment like ours. It also offers functions that are not available in Spiceworks.
    Anonymous | TrustRadius Reviewer

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
    Rich Lusk | TrustRadius Reviewer

    Return on Investment

    BigFix

    • When there is a need to patch a Windows System it has worked
    Anonymous | TrustRadius Reviewer

    Microsoft Endpoint Manager (Microsoft Intune + SCCM)

    • Cuts down our software deployment and patch management time compared to our old tools.
    • Better reporting capability to determine the success to fail ratio of a deployed software or patch and additional information provided to mitigate the failed deployment.
    • Consistent tool usage across our global units with centralized reporting to monitor monthly patch and software deployment results.
    Anonymous | TrustRadius Reviewer

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