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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL BigFix

    Score8.3 out of 10
    N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A

    Red Hat Satellite

    Score8.8 out of 10
    N/ARed Hat® Satellite is an infrastructure management product specifically designed to keep Red Hat Enterprise Linux® environments and other Red Hat infrastructure running efficiently, with security, and compliant with various standards.N/A
    Pricing
    HCL BigFixRed Hat Satellite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HCL BigFixRed Hat Satellite
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    HCL BigFixRed Hat Satellite
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Red Hat
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    HCL BigFixRed Hat Satellite
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Action1
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL BigFixRed Hat Satellite
    Likelihood to Recommend
    9.0
    (5 ratings)
    9.2
    (3 ratings)
    Usability
    -
    (0 ratings)
    6.6
    (3 ratings)
    Support Rating
    6.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    HCL BigFixRed Hat Satellite
    Likelihood to Recommend
    HCLSoftware
    HCL BigFix is well-suited:
    1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
    2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
    3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
      However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
    4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
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    Red Hat
    What we really like, is the patching part, os usefulle and easy to manage. Something that we don't use, is the VM deployment from Satellite, since we have only 8 VCD licences and a 30-nodes VMWare cluster, it was pretty hard to manage on which physical node the VMs should run .
    Incentivized
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    Pros
    HCLSoftware
    • Software inventory.
    • Patch deployment.
    • Patch review.
    Incentivized
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    Red Hat
    • Patch Staging
    • Customized Software Repositories
    • Version Control of Repositories
    Incentivized
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    Cons
    HCLSoftware
    • The patching function is difficult for RedHat Linux servers, and can be improved.
    • The site configuration and access control appears to be cumbersome.
    Incentivized
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    Red Hat
    • Some things are confusing for new users of the platform
    • More dashboards
    • A more user friendly GUI
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    Usability
    HCLSoftware
    No answers on this topic
    Red Hat
    It is part of our daily job, without it, we will have to manually maintain a server with repos, update the repos, it will ask us a lot of time to prepare a new set of repos, and so on. Even if it is a bit tricky to use, and for a newcomer, it needs some time, we still love to use the tool, and we keep it up to date. Curerntly using v6.19.2
    Incentivized
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    Support Rating
    HCLSoftware
    Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
    Incentivized
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    Red Hat
    No answers on this topic
    Alternatives Considered
    HCLSoftware
    We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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    Red Hat
    Not sure about this question, there a no other solutions that Satellites beside Foreman(free version without support) Are you talking about Red Hat in general ? If it is about RH, well, we like the support we have, all the tools available. We used to have a TAM, which as very interesting, but the new cost to have was way to high... so we deciced to let it go.
    Incentivized
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    Return on Investment
    HCLSoftware
    • When there is a need to patch a Windows System it has worked
    Incentivized
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    Red Hat
    • We have been able to automate the update process to not require after-hours monitoring.
    • Centralizing updates has greatly reduced the overall time servers are down and processing their individual updates.
    • We are able to bring our own RPM packages in and stage them in the same deployment model as official Red Hat packages.
    Incentivized
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    ScreenShots

    HCL BigFix Screenshots

    Screenshot of HCL BigFix Inventory DashboadScreenshot of HCL BigFix Inventory - Spend OverviewScreenshot of DEX ScoreScreenshot of Modern Client ManagementScreenshot of Tenable Vulnerability