TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL Connections

    Score9 out of 10
    N/AConnections from HCL Technologies (formerly from IBM, acquired by HCL in 2018) is a collaboration tool and employee digital workspace with key features like social analytics, blogs, document management, and a social network.N/A

    Kahoot!

    Score8.8 out of 10
    N/AKahoot! is a game-based learning platform designed to make it easy to create, share and play learning games or trivia quizzes in minutes from the company of the same name headquartered in Oslo.

    $250

    to host an unlimited number of kahoots at one event

    Pricing
    HCL ConnectionsKahoot!
    Editions & Modules
    No answers on this topic
    Kahoot! Event Bronze
    $250
    to host an unlimited number of kahoots at one event
    Kahoot! 360 Spirit for small teams
    $500.00
    per month for 25 members (annual subscription billed monthly)
    Kahoot! Event Silver
    $500
    to host an unlimited number of kahoots at one event
    Kahoot! 360 Spirit Premium
    $625.00
    per month for 25 members annual plan billed monthly
    Kahoot! Event Gold
    $750
    to host an unlimited number of kahoots at one event
    Kahoot! 360 Spirit for large teams
    $1600.00
    per month for 100 members annual plan billed monthly
    Kahoot! 360 for Enterprises
    Contact Sales
    Offerings
    Pricing Offerings
    HCL ConnectionsKahoot!
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HCL ConnectionsKahoot!
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Kahoot!
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    39 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    31 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    39 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    32 Answers
    Best Alternatives
    HCL ConnectionsKahoot!
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    SharePoint
    Score7.9 out of 10
    Hoopla
    Score8 out of 10
    Enterprises
    LumApps
    Score8.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL ConnectionsKahoot!
    Likelihood to Recommend
    9.0
    (20 ratings)
    10.0
    (37 ratings)
    Likelihood to Renew
    7.7
    (7 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (4 ratings)
    10.0
    (11 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (4 ratings)
    9.2
    (19 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    HCL ConnectionsKahoot!
    Likelihood to Recommend
    HCLSoftware
    IBM Connections is well suited for larger organizations that need an internal social networking tool and are willing to deal with IBM and the complexity of the software. It is less appropriate for smaller organizations and those who don't want to deal with the complexity, or IBM's awful customer service and prices.
    Incentivized
    Read full review
    Kahoot!
    I think it works great as a part of lesson. Sometimes teachers use it as a whole period lesson and I don't think that's effective. I also find that students like to use it to test themselves so it works well as a self study tool. I do think Kahoot! has a lot of options for responses which is great.
    Incentivized
    Read full review
    Pros
    HCLSoftware
    • The plugin for MS Office/Explorer has made saving and sharing working documents extremely convenient for me and my close colleagues
    • The newsfeed feature conveniently aggregates updates from the communities/people you follow. It's nice not to have to jump from community to community to see what's going on in the organization
    • The various apps can be used for several purposes. A little creativity goes a long way when establishing what type of information the apps can be useful for communicating
    Incentivized
    Read full review
    Kahoot!
    • Useful for either, in-person or online classes: it can work from a projector or screen in in-person classes, or by sharing the screen in online classes.
    • Excellent to get an idea of the understanding or knowledge level of a group of people: depending on the intention of the game, the professor or person in charge of it can make and change the questions to address certain points.
    • Easy to use for both professors and students: Kahoot is intuitive, simple, and fun to use.
    • Interactive and engaging: Kahoot is a game designed to work as a tool for professors, which makes it perfect to use with students.
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • The lack of a note-taking tool became a bigger and bigger issue as time went on. Our pilot users felt Connections was a natural place to take and share meeting notes – including photos, drawings, recorded audio, etc. – and were always frustrated that there was no easy, organized way to do that. We tried using a Blog, Wiki, etc. but nothing really resonated as a good solution for this.
    • The Wiki tool is weak, providing rigid structure but with few options. A Community can only have a single Wiki, for instance. Wikis are weak in the mobile app as well; they’re not even easy to navigate. Users ended up ignoring Wikis completely despite our efforts to get them to convert documents like guidelines, policies, procedures, handbooks, etc. into Wiki form.
    • The Windows Explorer plug-in was useful but required a lot of manual intervention to setup. For instance, once a user joins a Community in Connections, the Community also has to be manually added to the Explorer plug-in so the user can find, open and edit files with it. We felt this process should be much more automated.
    • Tagging is only relevant in the web UI and, to a lesser extent, in the mobile app. However, in the Windows Explorer plug-in, Tags are not usable at all making it difficult to find things that were easy to find in the web UI.
    • IBM Docs was not included in the on-premises deployment; it was an additional license so we did not test it. Documents, mainly Microsoft Office files, are still the single most common way our user community creates, shares, edits and presents information. That proved to be a major gap for our users, and slowed user adoption considerably. We considered testing it, but IBM Docs would only work for about half of our users so we found ourselves wondering if we really wanted to support two document editing platforms. IBM Docs also offers no way to work offline as far as we could tell. This also meant we would need to keep licensing Microsoft Office which is not cheap.
    • Consulting costs are high because the back-end environment is complex. Installing, administrating and even patching Connections is a fairly complex process. We needed to hire consultants to install our test environment and any major upgrades would’ve required additional consulting fees. Any 3rd party add-ons we looked at were highly technical in nature meaning…you guessed it, more consulting costs.
    • Administrating IBM Connections requires editing XML files in a specific, secure way that is typically done in a console. I love consoles as much as the next admin, but when you only use a console once every 2 months it means looking up all the documentation and re-educating yourself. A single change could take me 2 hours to implement. 3rd party admin dashboards do exist, at an additional cost, but IBM really should provide a much easier way to manage the environment.
    • The lack of in-person or online training courses, materials, videos, etc. really discouraged a lot of users. The only decent training we could find (marketing videos aside) was a single video series on Lynda.com which, of course, was an additional cost. In the end that video didn’t really help our users much beyond introductory concepts.
    • IBM includes reporting, but it’s a massive Cognos system requiring some serious hardware and Cognos expertise. We had neither, and would have ultimately opted for a 3rd party add-on for reporting and statistics.
    • An often overlooked concern is eDiscovery. Our contracted eDiscovery service extensively works with various ECMs, but had no idea how they would handle Connections data. The cloud version of Connections offers an add-on for eDiscovery, but as far as we could tell IBM offered nothing for on-premises deployments.
    Incentivized
    Read full review
    Kahoot!
    • Having sometimes large classes means that I cannot use Kahoot! as it only allows a very limited amount of participants.
    • The above is the main issue and other competitor platforms (Mentimeter) do much better on this
    • There is also very limited choice with the basic account in terms of types of questions. Some sort of corporate license might help Universities purchasing the advanced subscription (which costs too much for a single professional) and have access to all the features.
    Incentivized
    Read full review
    Likelihood to Renew
    HCLSoftware
    Connections has continued to more than meet our needs from a collaboration point of view and we are currently working on integration with our IBM Websphere portal platform to provide an integrated collaboration solution. This scenario will provide our users the best both products have to offer in a single interface.
    Incentivized
    Read full review
    Kahoot!
    No answers on this topic
    Usability
    HCLSoftware
    Connections combines all the most useful abilities from various social networks. This makes it useful of course, but it also reduces user adoption time initially by allowing users to get comfortable with basic features. Once they are comfortable, it's easy for users to start exploring. They find new people in the organization to contact, new sources of information, etc. Before you know it, about half of the users are contributing back in some form -- and all with little or no training needed by IT.
    Incentivized
    Read full review
    Kahoot!
    The site's currently layout feels busy. If you are not a seasoned Kahoot user, it is easy to be distracted and overwhelmed by the information presented. I would not recommend this site to a novice computer user. If the user is tech-savvy and willing to navigate the help topics provided by the site, lessons and games can be created more easily with time and practice.
    Incentivized
    Read full review
    Reliability and Availability
    HCLSoftware
    Once Connections was installed, patched, etc. it was ALWAYS up. We only had to bring it down for OS updates to the servers. That seems to be typical of anything that runs on WebSphere; it's bulletproof and could probably run for months and years if the underlying OS didn't require constant patching.
    Incentivized
    Read full review
    Kahoot!
    No answers on this topic
    Performance
    HCLSoftware
    IBM Connections web UI, mobile app (data sync to / from the device), and file transfer speeds were almost always very fast. It was rare for a slow-down of any kind, even when doing searches.
    Incentivized
    Read full review
    Kahoot!
    No answers on this topic
    Support Rating
    HCLSoftware
    IBM Support has ALWAYS been quick to respond, regardless of the product. Even first level techs seldom provide "canned" responses and they really try to help. If they can't help, they don't wallow around but engage the right person immediately. It's very rare that the first level tech needs to escalate, and even more rare when they do escalate and the next person engaged cannot solve it. We have been more than satisfied with IBM support's quick and professional responses to our issues.
    Incentivized
    Read full review
    Kahoot!
    The information that Kahoot shares on its blog and support center is updated frequently and provides many ideas for ways to use the platform. I have personally received timely support from Kahoot for any issues I have encountered. Their dedication to their users is amazing. The company is incredibly receptive to suggestions or ideas from their community.
    Incentivized
    Read full review
    Implementation Rating
    HCLSoftware
    Try to understand you will never find a product which suites all your end user for 100%. IBM Connections is the best of all breeds but if you go look on each functionality on its own there are better example out there. But as IBM COnnections delivers it all in just one platform makes it the best example about integration of different functionality into one platform.
    Read full review
    Kahoot!
    No answers on this topic
    Alternatives Considered
    HCLSoftware
    From the few times that I have used MS SharePoint, I can say that it doesn't seem to hold a candle to the robust features of IBM Connections. The out-of-the-box capabilities of IBM Connections are amazing and are more easy to access and use than what I've seen with MS SharePoint.
    Incentivized
    Read full review
    Kahoot!
    I forgot the names of the other products like Kahoot. I think that summarizes how close I am to favoring Kahoot within this category. In our field when it's webinar time we always look forward to Kahoot sessions in between or at the end of the session. It is great to have Kahoot during these times
    Incentivized
    Read full review
    Scalability
    HCLSoftware
    Scaling UP is never an issue with IBM's core technologies like WebSphere, DB2, etc. as long as you have or can find the technical resources to implement it. Where IBM seems to fail is scaling DOWN for smaller organizations. Connections 5.0 on-premises would have required us to create 7 servers -- yes, they would be virtualized, but still that's 7 OS licenses, 40 virtual CPU cores, 80GB RAM, and a few TB of hard disk space. All to replace Quick which runs on 1 server with 1 OS license, 4 cores, 8GB RAM and 600GB of disk. Granted, there are major differences in capabilities between the two, but how do you get a CFO understand why features like a mobile app, file sync, and social sharing require 10x the back-end resources?
    Incentivized
    Read full review
    Kahoot!
    No answers on this topic
    Return on Investment
    HCLSoftware
    • Positive - Using IBM Connections has reduced the number of directories and file share repositories previously used for collaboration.
    • Positive - The direction is to stop relying on email for the only method of communicating and sharing knowledge. IBM Connections is in the right step.
    Incentivized
    Read full review
    Kahoot!
    • We use the free version so there is definitely ROI for us.
    • It provides easy access to a quiz feature without having to use complicated software.
    • So many people are using it now that some students seem to be getting a little "over it."
    Incentivized
    Read full review
    ScreenShots