Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HCL Digital Experience
Score 9.8 out of 10
N/A
HCL Digital Experience is based on the former IBM Web Content Manager and IBM WebSphere Portal products, acquired by HCL Technologies from IBM in late 2018. The product allows the user to create, manage and deliver engaging omnichannel digital experiences to audiences with responsive content, targeted offers, seamlessly integrated applications and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).N/A
Ibexa DXP
Score 8.1 out of 10
N/A
Ibexa, headquartered in Oslo, helps B2B companies to stay relevant and succeed by transforming traditional sales strategies into frictionless buying experiences, with their eponymous digial experience platform (DXP).
$20,143.81
per year
Laravel PHP Framework
Score 9.8 out of 10
N/A
Laravel is a free, open source web application PHP framework.N/A
Pricing
HCL Digital ExperienceIbexa DXPLaravel PHP Framework
Editions & Modules
No answers on this topic
Ibexa Content - Bronze
€ 15,000
per year
Ibexa Experience - Bronze
€ 23,000
per year
Ibexa Content - Silver
€26,000
per year
Ibexa Commerce - Bronze
€ 30,000
per year
Ibexa Content - Gold
€37,000
per year
Ibexa Experience - Silver
€40,000
per year
Ibexa Content - Platinum
€50,000
per year
Ibexa Commerce - Silver
€52,000
per year
Ibexa Experience - Gold
€57,000
per year
Ibexa Commerce - Gold
€74,000
per year
Ibexa Experience - Platinum
€77,000
per year
Ibexa Commerce - Platinum
€100,000
per year
No answers on this topic
Offerings
Pricing Offerings
HCL Digital ExperienceIbexa DXPLaravel PHP Framework
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HCL Digital ExperienceIbexa DXPLaravel PHP Framework
Features
HCL Digital ExperienceIbexa DXPLaravel PHP Framework
Security
Comparison of Security features of Product A and Product B
HCL Digital Experience
5.0
5 Ratings
48% below category average
Ibexa DXP
9.0
1 Ratings
10% above category average
Laravel PHP Framework
-
Ratings
Role-based user permissions5.05 Ratings9.01 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
HCL Digital Experience
4.1
5 Ratings
66% below category average
Ibexa DXP
8.0
1 Ratings
1% below category average
Laravel PHP Framework
-
Ratings
API4.14 Ratings7.01 Ratings00 Ratings
Internationalization / multi-language4.15 Ratings9.01 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
HCL Digital Experience
2.9
5 Ratings
85% below category average
Ibexa DXP
5.4
1 Ratings
28% below category average
Laravel PHP Framework
-
Ratings
WYSIWYG editor7.04 Ratings7.01 Ratings00 Ratings
Code quality / cleanliness3.15 Ratings5.01 Ratings00 Ratings
Admin section3.15 Ratings7.01 Ratings00 Ratings
Page templates1.15 Ratings3.01 Ratings00 Ratings
Library of website themes1.15 Ratings2.01 Ratings00 Ratings
Mobile optimization / responsive design4.04 Ratings00 Ratings00 Ratings
Publishing workflow1.14 Ratings8.01 Ratings00 Ratings
Form generator3.02 Ratings6.01 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
HCL Digital Experience
1.9
5 Ratings
112% below category average
Ibexa DXP
5.6
1 Ratings
18% below category average
Laravel PHP Framework
-
Ratings
Content taxonomy1.15 Ratings9.01 Ratings00 Ratings
SEO support2.15 Ratings5.01 Ratings00 Ratings
Bulk management2.13 Ratings2.01 Ratings00 Ratings
Availability / breadth of extensions2.14 Ratings6.01 Ratings00 Ratings
Community / comment management2.13 Ratings6.01 Ratings00 Ratings
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No answers on this topic

All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
HCL Digital ExperienceIbexa DXPLaravel PHP Framework
Likelihood to Recommend
9.0
(11 ratings)
8.1
(7 ratings)
7.7
(17 ratings)
Likelihood to Renew
5.7
(6 ratings)
8.6
(2 ratings)
8.0
(1 ratings)
Usability
9.0
(2 ratings)
7.6
(6 ratings)
-
(0 ratings)
Support Rating
7.0
(1 ratings)
8.4
(6 ratings)
-
(0 ratings)
Implementation Rating
7.0
(1 ratings)
7.3
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.4
(4 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
HCL Digital ExperienceIbexa DXPLaravel PHP Framework
Likelihood to Recommend
HCLSoftware
HCL DX does really well at managing and maintaining the site. It allows the business to basically maintain the site while IT spent time developing new and enhanced functions. The main issue I currently have with HCL DX is not directly with the product but it does play a role. It is difficult finding skilled resources to support HCL DX in my experience.
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Ibexa
I always recommend Ibexa DXP to my fellows. The only scenario that I would not recommend it is if the site is either too small, too simple, or that they simply cannot afford to stand it up properly.
Read full review
Open Source
I would say that Laravel is not a suitable framework for high-frequency, high-volume, real-time interaction or processing millions of records in batch operations. It shines for standard database web applications (CRUD, Admin Panels, etc.) and is a fantastic multi-developer framework.
Read full review
Pros
HCLSoftware
  • With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
  • Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
  • IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
  • IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
  • IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
  • Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.
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Ibexa
  • Content Taxonomy: Content is managed in a tree. Though taxonomy vs folksonomy is a near-religious debate among professionals, clients seeing the system for the first time just seem to "get it" more often.
  • Content Flexibility: Common content types such as blog posts and articles are available out of the box. However, customizing these and creating new content types is very easy.
  • Developer Friendly: Developers need only a little PHP experience to get started. Of course being an expert doesn't hurt and opens the door for the development of custom modules.
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Open Source
  • Laravel utilizes the best possible PHP standards and coding practices.
  • Laravel uses many widely-accepted community libraries and builds upon them, rather than re-inventing everything.
  • Laravel has many components available from the community and is extremely easy to build custom components for, either with custom code or by integrating existing third-party PHP libraries.
  • Laravel is flexible enough to power pretty much any kind of application I can imagine.
Read full review
Cons
HCLSoftware
  • IBM Web Content Manager should provide some easily usable connectors through a GUI to connect to bring content from custom data sources including connecting to Salesforce and custom databases.
  • Should further optimize and enhance creation of rich and responsive content driven UIs on various digital channels.
  • Should further optimize and enhance content personalization features.
Read full review
Ibexa
  • Limited partners when you compare to other solutions (WordPress, Drupal, etc). It took us a while to find a solid, trusted developer.
Read full review
Open Source
  • Laravel is updated regularly, which is great. However, in order to get the latest features, use the newest 3rd party libraries, have the most current security updates, and ensure that the newest features of PHP are usable, you have to continuously upgrade your Laravel application. This costs time and money, obviously, and if you don't stay on top of the updates you will quickly fall behind. This is the case with any open source software, but it needs to be considered for any team considering using Laravel or any other software.
  • Because of the size of the Laravel community, there are a LOT of 3rd party libraries. Some of these are great, some are less than great. Sometimes it's difficult to evaluate the quality of a library, making it difficult to trust many libraries. Developers need to be cautious and thoughtful when considering using new software.
  • Because of the rapid development of the Laravel framework, the size of the community, and the simplicity of being able to publish content online - it is very easy to find documentation, tutorials, or other "advice" that is not up to date, or that has outdated information.
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Likelihood to Renew
HCLSoftware
IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
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Ibexa
Very happy with current relationship and websites
Read full review
Open Source
Laravel PHP Framework has continued to exceed my expectations. It supported me in the development of a high quality and stable web application that is mission critical for the organization. I cannot imagine wanting to use any other tool for web development. Documentation, unit tests, and numerous integration options make using Laravel PHP Framework a natural choice.
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Usability
HCLSoftware
New versions has increased user experience facilitating usability.
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Ibexa
It is quite easy to navigate through the backend and also, you can directly work in frontend view. Dynamic content can be created on the fly. Their Landing page features are awesome. You create a page by drag & drop.
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Open Source
As I mentioned earlier Laravel PHP Framework has lot of in built feature as well as there is vast set of packages available to add the features in your application. It has very large community who can help when you feel stuck somewhere. This is why this rating is justified.
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Support Rating
HCLSoftware
We had some issues related with performing and the support was suitable and sucessful.
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Ibexa
They are directly reachable and help you to deal with other services, e.g. if would like to set up a CDN for China or if you would like to integrate a tool like HubSpot. If there is anything you are missing, they help you to find a workaround until they can deliver such items - like local language versions.
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Open Source
No answers on this topic
Implementation Rating
HCLSoftware
Implementation was successful due to Websphere application server used.
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Ibexa
The partner selected makes a significant impact on the usability and experience
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Open Source
No answers on this topic
Alternatives Considered
HCLSoftware
Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.
Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCM Liveray can compete WCM 7 concerning the : ¤ specific development ¤ security ¤ responsive
Read full review
Ibexa
eZ Publish isn't as large in community size and number of installations as other content management systems. However, it's just as capable and met our needs:
  • Developers, system administrators, and project manager can all speak the same language during the development and maintenance cycles of a site.
  • End-user training is very straight-forward.
  • Vendor support is available.
  • Client IT departments can access if need (developers/designers/sysadmins).
  • The community is there (forums) and there are solid contributions (extensions) from both the vendor and the community.
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Open Source
Supporting unit testing is bigger plus point in Laravel than any other framework. Developing with Laravel is much easier. Other frameworks have value in market, but Laravel has taken the lead in popularity among PHP developers in recent years. The large community supports you if you have problems. Using Laravel, integration became easy with third-party libraries, but it was costly too.
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Contract Terms and Pricing Model
HCLSoftware
No answers on this topic
Ibexa
We’ve priced other enterprise products and found Ibexa DXP to be a bit more expensive. However, not enough to dissuade us from staying with the product.
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Open Source
No answers on this topic
Professional Services
HCLSoftware
No answers on this topic
Ibexa
The partner ecosystem is small. However, we've worked with two Ibexa partners over the last 10 years. They were very skilled. They were great companies. We've interviewed other Ibexa partners in North America. We found them all to be professional with solid resumes.
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Open Source
No answers on this topic
Return on Investment
HCLSoftware
  • Negative: Very complex architecture for on-premise deployments (too many servers to installed)
  • Positive: Easy customization
  • Negative: Architecture limited to cloud solutions
  • WCM is an old product and needs an update
  • Blog, and community are not integrated in Digital Manager for discussion
  • Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)
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Ibexa
  • Common knowledge: By making eZ a core offering, developers, system administrators, and project managers were able to communicate with each other effectively.
  • Training: Due to its content taxonomy, end-user training often went well.
  • Support: In our case, we had Gold support from eZ Publish which saved time and helped with customizations.
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Open Source
  • Positive: Our delivery time for PHP application is faster than usual.
  • Positive: Developers are happy and they write better code with their usual development tools. No tool-upgrade necessary.
  • Negative: Initial delivery took 6 months extra and had to rewrite project several times.
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