TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL Digital Experience

    Score9.9 out of 10
    N/AHCL Digital Experience is based on the former IBM Web Content Manager and IBM WebSphere Portal products, acquired by HCL Technologies from IBM in late 2018. The product allows the user to create, manage and deliver engaging omnichannel digital experiences to audiences with responsive content, targeted offers, seamlessly integrated applications and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).N/A

    Sage 100cloud

    Score7.2 out of 10
    Small Businesses (1-50 employees)
    Sage 100 (or Sage 100cloud is a business management software offering a broad range of modules designed to meet the many needs of virtually any business. It encompasses financial operations and accounting, payroll, business intelligence, CRM, eBusiness, manufacturing and distribution.N/A
    Pricing
    HCL Digital ExperienceSage 100cloud
    Editions & Modules
    No answers on this topic
    Sage 100 ERP Standard
    Custom Pricing
    Per Seat per Month
    Sage 100 ERP Advanced
    Custom Pricing
    Per Seat per Month
    Sage 100 ERP Premium
    Custom Pricing
    Per Seat per Month
    Sage 100 ERP Online
    $0
    Per User per Month
    Offerings
    Pricing Offerings
    HCL Digital ExperienceSage 100cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HCL Digital ExperienceSage 100cloud
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Sage
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    HCL Digital ExperienceSage 100cloud
    Security
    Comparison of Security features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    5.0
    5 Ratings
    47% below category average
    Sage 100
    9.1
    18 Ratings
    8% above category average
    Role-based user permissions5.05 Ratings8.317 Ratings
    Single sign-on capability00 Ratings9.817 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    4.1
    5 Ratings
    64% below category average
    Sage 100
    -
    Ratings
    API4.14 Ratings00 Ratings
    Internationalization / multi-language4.15 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    2.9
    5 Ratings
    84% below category average
    Sage 100
    -
    Ratings
    WYSIWYG editor7.04 Ratings00 Ratings
    Code quality / cleanliness3.15 Ratings00 Ratings
    Admin section3.15 Ratings00 Ratings
    Page templates1.15 Ratings00 Ratings
    Library of website themes1.15 Ratings00 Ratings
    Mobile optimization / responsive design4.04 Ratings00 Ratings
    Publishing workflow1.14 Ratings00 Ratings
    Form generator3.02 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    1.9
    5 Ratings
    111% below category average
    Sage 100
    -
    Ratings
    Content taxonomy1.15 Ratings00 Ratings
    SEO support2.15 Ratings00 Ratings
    Bulk management2.13 Ratings00 Ratings
    Availability / breadth of extensions2.14 Ratings00 Ratings
    Community / comment management2.13 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    -
    Ratings
    Sage 100
    7.9
    10 Ratings
    5% above category average
    Pay calculation00 Ratings7.110 Ratings
    Benefit plan administration00 Ratings6.18 Ratings
    Direct deposit files00 Ratings9.510 Ratings
    Customization
    Comparison of Customization features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    -
    Ratings
    Sage 100
    3.8
    11 Ratings
    66% below category average
    API for custom integration00 Ratings3.78 Ratings
    Plug-ins00 Ratings3.911 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    -
    Ratings
    Sage 100
    6.8
    20 Ratings
    10% below category average
    Dashboards00 Ratings8.213 Ratings
    Standard reports00 Ratings6.419 Ratings
    Custom reports00 Ratings5.818 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    -
    Ratings
    Sage 100
    7.2
    20 Ratings
    7% below category average
    Accounts payable00 Ratings8.120 Ratings
    Accounts receivable00 Ratings8.416 Ratings
    Global Financial Support00 Ratings4.86 Ratings
    Primary and Secondary Ledgers00 Ratings7.29 Ratings
    Journals and Reconciliations00 Ratings8.110 Ratings
    Configurable Accounting00 Ratings7.78 Ratings
    Standardized Processes00 Ratings7.78 Ratings
    Inventory Management
    Comparison of Inventory Management features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    -
    Ratings
    Sage 100
    8.3
    14 Ratings
    4% above category average
    Inventory tracking00 Ratings8.214 Ratings
    Automatic reordering00 Ratings8.510 Ratings
    Location management00 Ratings8.18 Ratings
    Order Management
    Comparison of Order Management features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    -
    Ratings
    Sage 100
    7.8
    13 Ratings
    2% below category average
    Pricing00 Ratings8.113 Ratings
    Order entry00 Ratings7.713 Ratings
    Credit card processing00 Ratings8.812 Ratings
    Cost of goods sold00 Ratings8.413 Ratings
    Order Orchestration00 Ratings6.46 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    -
    Ratings
    Sage 100
    8.0
    10 Ratings
    6% above category average
    Billing Management00 Ratings6.98 Ratings
    Cash and Asset Management00 Ratings8.19 Ratings
    Travel & Expense Management00 Ratings8.47 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings8.16 Ratings
    Period Close00 Ratings8.19 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    -
    Ratings
    Sage 100
    8.0
    5 Ratings
    5% above category average
    Budgeting and Forecasting00 Ratings9.04 Ratings
    Project Costing00 Ratings9.03 Ratings
    Cost Capture00 Ratings8.04 Ratings
    Capital Project Management00 Ratings8.63 Ratings
    Customer Contract Compliance00 Ratings7.83 Ratings
    Project Revenue Recognition00 Ratings7.83 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    -
    Ratings
    Sage 100
    5.3
    2 Ratings
    28% below category average
    Project Planning and Scheduling00 Ratings7.02 Ratings
    Task Insight for Project Managers00 Ratings7.02 Ratings
    Project Mobile Functionality00 Ratings5.02 Ratings
    Definable Resource Pools00 Ratings5.01 Ratings
    Grants Management
    Comparison of Grants Management features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    -
    Ratings
    Sage 100
    7.0
    2 Ratings
    6% below category average
    Award Lifecycle Management00 Ratings7.02 Ratings
    Procurement
    Comparison of Procurement features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    -
    Ratings
    Sage 100
    5.4
    3 Ratings
    27% below category average
    Bids Analyzed and Compared00 Ratings5.01 Ratings
    Contract Authoring00 Ratings5.01 Ratings
    Contract Repository00 Ratings5.01 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings10.02 Ratings
    Supplier Management00 Ratings8.13 Ratings
    Risk Management
    Comparison of Risk Management features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    -
    Ratings
    Sage 100
    4.4
    1 Ratings
    42% below category average
    Risk Repository00 Ratings5.01 Ratings
    Control Management00 Ratings5.01 Ratings
    Control Efficiency Assessments00 Ratings5.01 Ratings
    Issue Detection00 Ratings3.01 Ratings
    Remediation and Certification00 Ratings4.01 Ratings
    Logistics
    Comparison of Logistics features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    -
    Ratings
    Sage 100
    7.8
    4 Ratings
    11% above category average
    Transportation Planning and Optimization00 Ratings10.03 Ratings
    Transportation Execution Management00 Ratings10.02 Ratings
    Trade and Customs Management00 Ratings7.02 Ratings
    Fulfillment Management00 Ratings10.03 Ratings
    Warehouse Workforce Management00 Ratings7.63 Ratings
    Manufacturing
    Comparison of Manufacturing features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    -
    Ratings
    Sage 100
    8.3
    5 Ratings
    10% above category average
    Production Process Design00 Ratings8.42 Ratings
    Production Management00 Ratings8.43 Ratings
    Configuration Management00 Ratings10.03 Ratings
    Work Execution00 Ratings10.03 Ratings
    Manufacturing Costs00 Ratings5.03 Ratings
    Supply Chain
    Comparison of Supply Chain features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    -
    Ratings
    Sage 100
    7.1
    5 Ratings
    3% below category average
    Forecasting00 Ratings6.04 Ratings
    Inventory Planning00 Ratings7.55 Ratings
    Performance Monitoring00 Ratings7.55 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of HCL Digital Experience and Sage 100
    Feature
    HCL Digital Experience
    -
    Ratings
    Sage 100
    2.6
    2 Ratings
    96% below category average
    Proposal Management00 Ratings1.01 Ratings
    Product Master Data Management00 Ratings10.02 Ratings
    Best Alternatives
    HCL Digital ExperienceSage 100cloud
    Small Businesses
    Yext
    Score6.8 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Sitecore Digital Experience Platform
    Score8.9 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Progress Sitefinity
    Score7.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL Digital ExperienceSage 100cloud
    Likelihood to Recommend
    9.0
    (11 ratings)
    7.4
    (24 ratings)
    Likelihood to Renew
    5.7
    (6 ratings)
    7.6
    (5 ratings)
    Usability
    9.0
    (2 ratings)
    7.6
    (8 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    9.0
    (3 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    6.0
    (1 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HCL Digital ExperienceSage 100cloud
    Likelihood to Recommend
    HCLSoftware
    HCL DX does really well at managing and maintaining the site. It allows the business to basically maintain the site while IT spent time developing new and enhanced functions. The main issue I currently have with HCL DX is not directly with the product but it does play a role. It is difficult finding skilled resources to support HCL DX in my experience.
    Incentivized
    Read full review
    Sage
    Sage 100 has been well suited for running the monthly accounts receivable and accounts payable aging reports. This helps us track our accounts that need to be collected and payments that need to be made. Our field operations team has been slow and unwanting to adopt the Sage Field Ops just because they're resistant to change and technology. It's less appropriate for really detailed accounting reports spanning for long periods of time with all accounts because it takes a very long time to run and process.
    Incentivized
    Read full review
    Pros
    HCLSoftware
    • With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
    • Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
    • IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
    • IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
    • IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
    • Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.
    Incentivized
    Read full review
    Sage
    • Simple to implement and use. Operation very intuitive so new employees are quickly trained.
    • It is very flexible with many modules and many features allows for easy customization to suit particular needs of any department or company.
    • Context sensitive help, training and support make it easy for a company to operate with out a lot of additional outside tech support.
    • Scalable plenty of room to grow as the business grows without being bloated.
    • Pricing is very reasonable.
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • IBM Web Content Manager should provide some easily usable connectors through a GUI to connect to bring content from custom data sources including connecting to Salesforce and custom databases.
    • Should further optimize and enhance creation of rich and responsive content driven UIs on various digital channels.
    • Should further optimize and enhance content personalization features.
    Incentivized
    Read full review
    Sage
    • Sage 100 at times will simply not connect to our server, we get remote support & all is well but, that issue tends to happen 2-3X a year.
    • Other than the above, I really can't complain. Coming from a more custom U.V. type database that used a whole bunch of codes to navigate, I think Sage 100 is 10x easier to use.
    Incentivized
    Read full review
    Likelihood to Renew
    HCLSoftware
    IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
    Read full review
    Sage
    I would put this out to bid, if I were at the same organization. There have been a lot of improvements and changes in enterprise software and my preference would be to find a good web-based or cloud-based tool. Lower overall cost of ownership and improved efficiency would be my target criteria for a rebid of this.
    Incentivized
    Read full review
    Usability
    HCLSoftware
    New versions has increased user experience facilitating usability.
    Read full review
    Sage
    Overall Sage 100 has been pretty user friendly. If we have a question on anything, we are able to contact our implementation rep who helps us right away. Some of the Sage Field Operations may not be as intuitive for our field personnel to use. I wish the reports ran faster so that we could run and put together many reports quickly at once.
    Incentivized
    Read full review
    Support Rating
    HCLSoftware
    We had some issues related with performing and the support was suitable and sucessful.
    Read full review
    Sage
    Sage Support is very good. I usually get a person on the phone in a short time frame and usually get my issues fixed in one called.
    Incentivized
    Read full review
    Implementation Rating
    HCLSoftware
    Implementation was successful due to Websphere application server used.
    Read full review
    Sage
    We had an advantage in implementing the tool in that our director of Ops had been part of the team implementing the ERP for other users so we knew what to expect and were able to avoid a lot of the challenges people sometimes face with implementations. However, the process still took far longer than desired.
    Incentivized
    Read full review
    Alternatives Considered
    HCLSoftware
    Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.
    Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCM Liveray can compete WCM 7 concerning the : ¤ specific development ¤ security ¤ responsive
    Read full review
    Sage
    I didn't choose Sage 100 ERP -- it was already in use when I started at the organization over five years ago. It has the same types of pros and cons as other big hulking software suites meant to power the infrastructure of corporations. It's slow, tough to customize, and doesn't connect well with other software. It does bring all the information into one place, which is great
    Incentivized
    Read full review
    Return on Investment
    HCLSoftware
    • Negative: Very complex architecture for on-premise deployments (too many servers to installed)
    • Positive: Easy customization
    • Negative: Architecture limited to cloud solutions
    • WCM is an old product and needs an update
    • Blog, and community are not integrated in Digital Manager for discussion
    • Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)
    Incentivized
    Read full review
    Sage
    • Sage 100 overall had a very positive overall ROI for the business. All users were making decisions based on the same information and valuable time was no longer spent trying to analyze data from a number of sources.
    • Moving the warehouses to using Sage 100 reduced the operating expense of the distribution side of the business by 5% on an annual basis (~$100K).
    Incentivized
    Read full review
    ScreenShots

    Sage 100cloud Screenshots

    Screenshot of General Ledger uses our exclusive dual grid entry for quick, efficient, and accurate data entry. The grid entry format allows you to easily customize the data entry screens.