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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL Sametime

    Score8 out of 10
    N/AHCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information.N/A

    QlikView

    Score8.4 out of 10
    N/AQlikView® is Qlik®’s original BI offering designed primarily for shared business intelligence reports and data visualizations. It offers guided exploration and discovery, collaborative analytics for sharing insight, and agile development and deployment.N/A
    Pricing
    HCL SametimeQlikView
    Editions & Modules
    No answers on this topic
    QlikView
    Custom
    per user
    Offerings
    Pricing Offerings
    HCL SametimeQlikView
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—On an perpetual license basis, based on server plus number of users. Contact vendor for pricing.
    More Pricing Information
    Community Pulse
    HCL SametimeQlikView
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Qlik
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    13 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    7 Answers
    Features
    HCL SametimeQlikView
    Cloud PBX
    Comparison of Cloud PBX features of HCL Sametime and QlikView
    Feature
    HCL Sametime
    8.4
    7 Ratings
    6% above category average
    QlikView
    -
    Ratings
    Hosted PBX9.02 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)9.02 Ratings00 Ratings
    User templates8.02 Ratings00 Ratings
    Call reports8.02 Ratings00 Ratings
    Directory of employee names8.07 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of HCL Sametime and QlikView
    Feature
    HCL Sametime
    8.0
    8 Ratings
    3% below category average
    QlikView
    -
    Ratings
    Answering rules8.05 Ratings00 Ratings
    Call recording8.02 Ratings00 Ratings
    Call park8.01 Ratings00 Ratings
    Call screening8.02 Ratings00 Ratings
    Message alerts8.06 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of HCL Sametime and QlikView
    Feature
    HCL Sametime
    8.0
    6 Ratings
    1% above category average
    QlikView
    -
    Ratings
    Video conferencing8.06 Ratings00 Ratings
    Audio conferencing8.05 Ratings00 Ratings
    Video screen sharing8.01 Ratings00 Ratings
    Instant messaging8.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of HCL Sametime and QlikView
    Feature
    HCL Sametime
    8.0
    8 Ratings
    2% above category average
    QlikView
    -
    Ratings
    Mobile app for iOS8.08 Ratings00 Ratings
    Mobile app for Android8.07 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of HCL Sametime and QlikView
    Feature
    HCL Sametime
    -
    Ratings
    QlikView
    8.6
    68 Ratings
    5% above category average
    Pixel Perfect reports00 Ratings8.050 Ratings
    Customizable dashboards00 Ratings9.766 Ratings
    Report Formatting Templates00 Ratings8.060 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of HCL Sametime and QlikView
    Feature
    HCL Sametime
    -
    Ratings
    QlikView
    8.1
    67 Ratings
    1% above category average
    Drill-down analysis00 Ratings8.266 Ratings
    Formatting capabilities00 Ratings7.867 Ratings
    Integration with R or other statistical packages00 Ratings8.336 Ratings
    Report sharing and collaboration00 Ratings8.162 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of HCL Sametime and QlikView
    Feature
    HCL Sametime
    -
    Ratings
    QlikView
    8.6
    62 Ratings
    5% above category average
    Publish to Web00 Ratings8.049 Ratings
    Publish to PDF00 Ratings9.056 Ratings
    Report Versioning00 Ratings7.542 Ratings
    Report Delivery Scheduling00 Ratings10.048 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of HCL Sametime and QlikView
    Feature
    HCL Sametime
    -
    Ratings
    QlikView
    7.4
    58 Ratings
    8% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.955 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.546 Ratings
    Predictive Analytics00 Ratings6.85 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of HCL Sametime and QlikView
    Feature
    HCL Sametime
    -
    Ratings
    QlikView
    6.7
    60 Ratings
    23% below category average
    Multi-User Support (named login)00 Ratings8.159 Ratings
    Role-Based Security Model00 Ratings5.355 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings5.555 Ratings
    Report-Level Access Control00 Ratings8.13 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of HCL Sametime and QlikView
    Feature
    HCL Sametime
    -
    Ratings
    QlikView
    8.0
    47 Ratings
    3% above category average
    Responsive Design for Web Access00 Ratings8.044 Ratings
    Mobile Application00 Ratings9.028 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.038 Ratings
    Best Alternatives
    HCL SametimeQlikView
    Small Businesses
    CallFire
    Score9.7 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL SametimeQlikView
    Likelihood to Recommend
    7.0
    (10 ratings)
    7.6
    (88 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.8
    (29 ratings)
    Usability
    8.6
    (2 ratings)
    8.0
    (15 ratings)
    Availability
    10.0
    (1 ratings)
    9.8
    (4 ratings)
    Performance
    9.0
    (1 ratings)
    8.6
    (4 ratings)
    Support Rating
    8.3
    (4 ratings)
    3.3
    (15 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.4
    (13 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    7.8
    (43 ratings)
    Data Sources
    -
    (0 ratings)
    7.8
    (43 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    8.9
    (2 ratings)
    User Testimonials
    HCL SametimeQlikView
    Likelihood to Recommend
    HCLSoftware
    Sametime is well suited for very quick conversations, where you know the person is an active Sametime user. It also serves as an easy way to reach out to someone you may not know when looking for an answer to a quick question, as they are likely to be a Sametime user. Do not, under any circumstances, attempt to use Sametime for Audio or Video chat. The quality and reliability are horrendous.
    Incentivized
    Read full review
    Qlik
    Sales data validations have helped manage our justifications in the past, especially with regard to new product development and new business introduction. It has also been helpful in identifying trends with business impact and direction specific to quarter and monthly sales from ERP data as well as decisions to purchase equipment of staffing based on run rates and product demand.
    One thing that can get out of hand is data output - if you aren't careful in your query, you may be overloaded with data dumps and drown in the amount of info you have to filter through. This is a user caution, not a comment on the software itself.
    Incentivized
    Read full review
    Pros
    HCLSoftware
    • Sametime's web-based interfaces are "zero load", requiring no plug-ins to be installed to join a meeting, launch a meeting, or use chat in a browser. A plugin is required only if you want to share your screen.
    • Integration with IBM Notes is very tight. Sametime's chat status can change according to your Notes calendar. You can easily see if someone who just emailed you is available to chat. Your chat History is right inside Notes as well.
    • IBM's mobile apps are top notch. We automated the apps for our users thanks to IBM's work with third party MDMs. This made it very simple for us to deploy the Sametime mobile apps -- Chat and Meetings -- and get new capabilities such as Audio & Video mobilized quickly.
    • No down time, ever. The rock solid WebSphere back-end of Sametime means the environment is always up. Period.
    Incentivized
    Read full review
    Qlik
    • QlikView has a simple, relational data model that's REALLY fast. Filtering and changing data is dead simple results are almost immediately available.
    • The free version of Qlikview is almost completely featured, so you roll a pro-level product out to an entire department for really cheap.
    • QlikView is really flexible--if you can imagine it, you can build it.
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • Not convenient for a large group meeting.
    • Very basic tool for internal communication only not available for third party communication
    • Very basic and limited mobile app features.
    • High speed connection is needed to connect to Sametime
    Incentivized
    Read full review
    Qlik
    • We found that QlikView can be a bit slow in supporting some forms of encryption. It is web-based and we needed to upgrade all of our server to not support the older SSL and TLS 1 protocols, only support TLS 1.2 and TLS 1.3. However, QlikView could not run with TLS 1.2 and TLS 1.3. We had to wait over six months to get a version that would handle the newer TLS versions.
    • There are so many options with QlikView that you can get lost when developing a visualization. There are still items I have not yet figured out, such as labeling a graph with the name of a selected detail item.
    • QlikView works by pulling the data it is going to use for visualization into its database. I am a security reviewer and I need to make certain that PII and PHI is not pulled by QlikView for a visualization, otherwise this could become a reportable indecent.
    Incentivized
    Read full review
    Likelihood to Renew
    HCLSoftware
    Sametime is now an embedded experience for our users. They know it, they like it, they use it, and they expect it to be wherever they are. Because it is pretty easy to use and NEVER goes down, users know they can rely on it and won't be frustrated by it. Sametime is right up with there with Microsoft Office in terms of user adoption and appreciation.
    Incentivized
    Read full review
    Qlik
    Ease of use, ability to load from pretty much any data source. today I created an application that loaded time sheets from excel that are not in a table format. With Qlik's "enable transformation steps" I was able to automate loads of multiple spreadsheets and multiple tabs easily. Could not do that with any other tool.
    Incentivized
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    Usability
    HCLSoftware
    Just about everything works the way you expect it would and it's relatively easy for users to figure out. Sametime was one of those things that we started with only a few people as a "test" and before the test period was done we discovered a few hundred people had figured out how to log in and most got it working all on their own. Many of our users want to use Sametime and do so regularly; we do not have to create policies enforcing its usage. Users find it practical to use Sametime to do things like chat, transfer files, share their screen, and so forth.
    Incentivized
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    Qlik
    QlikView is very easy to implement. The installation is very straight forward. QlikView has several different data connectors that can connect to different data sources very smoothly. The user interface to build the reports is very easy to understand. This helps to have a smaller learning curve. Something very helpful is that QlikView is a browser application for the end users. So, you don't need to install any applications on the user's computer.
    Incentivized
    Read full review
    Reliability and Availability
    HCLSoftware
    Typically if Sametime is not available, it's because Windows Updates were done on the servers and they were not rebooted. However, that's not a problem with Sametime -- in fact, if you have Linux you could probably run Sametime for years without any hiccups whatsoever. We have no internal Linux expertise.
    Incentivized
    Read full review
    Qlik
    We have not had any downtime issues with the product nor uncovered any significant bugs
    Read full review
    Performance
    HCLSoftware
    Generally very good. Occasionally AV or screen-sharing will stutter and every now and then I hear of it dropping out altogether, but in all cases it was easy to re-establish
    Incentivized
    Read full review
    Qlik
    It is not a SAAS product.
    Read full review
    Support Rating
    HCLSoftware
    I have not needed to use the Sametime support team. Our local support team was able to configure it for me.
    Incentivized
    Read full review
    Qlik
    My experience with the Qlik support team has been somewhat limited, but every interaction I have had with them has been very professional and I received a response quickly. Typically if there is a technical issue, our IT team will follow up. My inquiries are specific to product functionality, and Qlik has been very helpful in clarifying any questions I might have.
    Incentivized
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    In-Person Training
    HCLSoftware
    No answers on this topic
    Qlik
    My team attended, but I cannot myself rate, but I think it was good as they've successfully launched a training program at our company themselves for users. It was 3-4 day training.
    Read full review
    Online Training
    HCLSoftware
    No answers on this topic
    Qlik
    Training was as expected. The demo environments tend to be more fully featured that our own environment, but the training was clear and well delivered.
    Read full review
    Implementation Rating
    HCLSoftware
    No answers on this topic
    Qlik
    "Implementation" can mean a few things... so I'm not sure that this is the answer you want.... but here it goes: To me, implementation means: "Is the user interface intuitive and can I produce meaningful reports with ease?" On that score, I'd say YES. The amount of training required was minimal and the results were powerful. The desktop implementation is a simple, "blank" interface just waiting for your creativity. The pre-populated templates give you a reasonable start to any project -- and a good set of objects to "play around with" if you're just getting started. Finally, note that the "implementation" I used was baked into QuickBooks 2016 Enterprise -- called "Advanced Reporting"..... That integration makes it ultra useful and simple.
    Incentivized
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    Alternatives Considered
    HCLSoftware
    We use Jabber globally in our company and Symphony (no relevant app in able list) in some of the teams as well. All these are instant messenger tools, but Sametime is the easiest one to be used and its chat history is easy to be searched. Sametime can be used to contact almost all internal staff as it’s included in default computer package. Symphony is used to chat with front end business while Jabber is used for call.
    Incentivized
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    Qlik
    The only other vendor product that I have worked with that provides a similar experience to Qlikview is Tableau. I would recommend Tableau if your use case is to build a fixed dashboard. You can share reports for free without needing to buy additional licenses. I would recommend Qlikview if your users are looking for a more interactive experience. They can create new objects to represent the data which can't be accomplished as easily in Tableau
    Incentivized
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    Scalability
    HCLSoftware
    Sametime is rock solid. It runs on WebSphere, DB2 and other related IBM technologies. This does mean the back-end is highly complex and very difficult to learn and get comfortable with, however.
    Incentivized
    Read full review
    Qlik
    No answers on this topic
    Return on Investment
    HCLSoftware
    • Sametime keeps many of our team members in contact throughout the day which leads to increased productivity which makes everyone happy.
    • We use the team chat room feature every day. This allows a team to stay focused on the task without any extra messages that are not on topic.
    • The split between IBM Sametime, Slack and Google Hangouts has caused some issues when team members are not checking for messages on a certain app.
    Incentivized
    Read full review
    Qlik
    • You can use the free desktop version to do a lot of reporting and analysis work more quickly so the ROI is huge
    • QlikView is great at finding outliers such as data entry errors
    • QlikView is great at helping you quickly discover new insights about your business that can prompt you to take action that can immediately affect your cash flow.
    Incentivized
    Read full review
    ScreenShots

    QlikView Screenshots

    Screenshot of QlikView Sales DashboardScreenshot of QlikView on all devicesScreenshot of QlikView using mobile touch screen