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Help Desk Migration vs. Toad Database Developer Tools

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Help Desk Migration

    Score9.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Help Desk Migration is a tool used to transfer data from one platform to another securely, accurately, and with no downtime.N/A

    Toad Database Developer Tools

    Score9.2 out of 10
    N/AToad by Quest is a database management toolset that database developers, administrators and data analysts use to simplify workflows, create code free from defects, automate frequent or repetitive processes, and minimize risks. Editions include Toad for Oracle, which automates administration tasks and helps proactively manage databases while embracing performance optimization and risk mitigation. Similar editions exist for IBM DB2, SQL Server, SAP, or MySQL and Postgres environments (Toad Edge).

    $229

    per year

    Pricing
    Help Desk MigrationToad Database Developer Tools
    Editions & Modules
    No answers on this topic
    Toad Edge For MySQL
    $229
    per year
    Toad Edge For Postgres
    $229
    per year
    Toad for SQL - Pro Edition
    $437
    per year
    Toad for Oracle - Base Edition
    $550
    per year
    Toad for DB2 z/OS - Base Edition
    $636
    per year
    Toad for SAP - Base Edition
    $636
    per year
    Toad for SQL - Xpert Edition
    $763
    per year
    Toad for Oracle - Professional Edition
    $829
    per year
    Toad for SQL - Dev Edition
    $930
    per year
    Toad for DB2 z/OS - Pro Edition
    $996
    per year
    Toad for Oracle - Professional DB Admin Edition
    $1,370
    per year
    Toad for DB2 z/OS - Xpert Edition
    $1,529
    per year
    Toad for SAP - Xpert Edition
    $1530
    per year
    Toad for Oracle - Xpert Plus Edition
    $1,753
    per year
    Toad for DB2 z/OS - Dev Edition
    $1,861
    per year
    Toad for SAP - Dev Edition
    $1863
    per year
    Toad for SAP - Xpert+ Edition
    $2099
    per year
    Toad for SAP - DBA Edition
    $3661
    per year
    Offerings
    Pricing Offerings
    Help Desk MigrationToad Database Developer Tools
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Help Desk MigrationToad Database Developer Tools
    Considered Both Products
    Help Desk Migration
    No answer on this topic
    Quest Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    75%
    Implementation went as expected
    6 Answers
    User Ratings
    Help Desk MigrationToad Database Developer Tools
    Likelihood to Recommend
    9.5
    (9 ratings)
    9.5
    (34 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (9 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (7 ratings)
    User Testimonials
    Help Desk MigrationToad Database Developer Tools
    Likelihood to Recommend
    Help Desk Migration
    Any time you have a complex migration project where losing critical data isn't an option. We previously used Help Desk Migration to migrate from Salesforce Service Cloud to Zendesk, and after a seamless migration, they were the perfect partner to enlist for the migration to Odoo Helpdesk. If you need reliability, structured mapping, and a communicative team to guide you through the process, this platform is for you.
    Read full review
    Quest Software
    Toad for Oracle is very well suited for all Oracle implementations, be it single instance or RAC. It is best suited for use of Oracle DBA, Developer and Database Engineers. I don't recommend Toad for Oracle for Project Managers or Solution Architects. This can be a pricier choice for these people. They can do fine with free options like SQL Developer.
    Incentivized
    Read full review
    Pros
    Help Desk Migration
    • Listening and gathering information
    • Transitioning work among their staff - we talked to 4 different people during the project, and ever single person was up to speed on the work and status
    • Reasonably priced
    Read full review
    Quest Software
    • Toad is a de-facto standard tool for data developers and analysts. Generally speaking it provides almost every function needed to manage data in EDW with great performance and stability.
    • The nature of clinical data is big-sized: one table may have billions of rows. Toad provides critical functions to manage SQLs, e.g. Top SQL that can monitor and manage SQLs using CPU power and network bandwidth, so that EDW administrator can optimize ETL operations in the best efficiency.
    • Many of our data analysts are not computer science backgrounded (having clinical / nursing background). Toad provides great auditing tools such as Tuning Lab or SQL Scanner, so that data analysts can train themselves with guidance of the tool.
    Incentivized
    Read full review
    Cons
    Help Desk Migration
    • I think the field map could be a little more entuitive with better explanations of what each field is for.
    Read full review
    Quest Software
    • The power and control it gives is at the same time kind of a negative thing. There's too many options available, even when you don't need them. For simple database operations it's sometimes easier to just use SQL Developer since navigation is way more intuitive and easy.
    • Related with the above: there is a steep learning curve. However, since this is the main tool for any Oracle developer, this is not that much of a problem.
    • If I remember well, Toad used to be free, some 20 years ago. Or at least had a free version. It would be nice to have a free version. The dedicated Oracle developers and DBA's won't use the free version, but all the rest of us developers might use it instead of SQL Developer. It would make communications between everybody somewhat easier.
    Incentivized
    Read full review
    Likelihood to Renew
    Help Desk Migration
    No answers on this topic
    Quest Software
    It is the preferred tool for our organization.
    Incentivized
    Read full review
    Usability
    Help Desk Migration
    Overall, the service is very easy to use. The only hang up I ran into was that it's difficult to avoid re-running the demo once the demo is complete and you're ready to look at the full migration options.
    Read full review
    Quest Software
    I give is an 8 because nothing is a 10 and there is always room for improvement. I believe the user who is not as technologically inclined would be better suited with an easier way to identify the options for setting the layout up for Toad's GUI. To some it is very cumbersome and confusing.
    Incentivized
    Read full review
    Support Rating
    Help Desk Migration
    No answers on this topic
    Quest Software
    I give the overall support for Toad for Oracle a 10/10. This is because whenever there has been an issue with this software, our team has got an immediate response. The same can not be said for similar software. The most recent example of this is when we needed to renew our licenses. Some employees were unable to log in to code with the given license key. Support was able to resolve the issue quickly.
    Incentivized
    Read full review
    Alternatives Considered
    Help Desk Migration
    Mainly used vendor PS teams and individual consultants in the past plus some more enterprise-gearer ETL platforms. Relokia's Help Desk Migration service beats them all by a massive margin due to low cost, high speed and low complexity
    Read full review
    Quest Software
    Toad is much better than Tableau query writer. Tableau is not intuitive and requires knowledge of proprietary database language to fully implement. Tableau does not perform as quickly and accurately as Toad. Toad is very easy and slim to install. Additional hardware is often required to run Tableau smoothly. Support for Tableau is even more expensive than Toad support.
    Incentivized
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    Return on Investment
    Help Desk Migration
    • In terms of time spent, Help Desk Migration cut our time down to just a fraction of what it would have been had we migrated the articles ourselves. This saved us a tremendous amount of time, manpower, and overtime.
    Read full review
    Quest Software
    • Quick and easy query development helps reduce man-hours in a project which converts to real dollars.
    • Query analysis and tuning result in low database overhead and low latency, thus translating into real dollars because a system can thus handle more requests from customers.
    • Ease of use makes it easy to deploy greenhorns in projects with minimal training, thus helping save money. Otherwise menial and simple jobs would have required experienced DBAs.
    Incentivized
    Read full review
    ScreenShots

    Help Desk Migration Screenshots

    Screenshot of selecting the source and target platforms.Screenshot of mapping data for an accurate migration process.Screenshot of running the Demo Migration, which includes transferring 20 tickets and 20 articles.Screenshot of reviewing the demo migration results.Screenshot of adjusting the mapping and refining the data migration path.Screenshot of the migration progress — duration depends on the number of records being migrated.