HelpCrunch vs. Mail250

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HelpCrunch
Score 8.3 out of 10
N/A
All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better.
$12
per month
Mail250
Score 1.0 out of 10
N/A
Mail250 is an e-mail marketing delivery platform.
$20
per month
Pricing
HelpCrunchMail250
Editions & Modules
Basic - Live chat
$12.00
per month
Premium - Live chat
$21.00
per month
Basic - Live chat+Emails
$25.00
per month
Premium - Live chat+Emails
$43.00
per month
Starter
$20
month
Plus
$30
month
Plus Pro
$50
month
Dedicated
$150
month
Offerings
Pricing Offerings
HelpCrunchMail250
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUnlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs.
More Pricing Information
Community Pulse
HelpCrunchMail250
Features
HelpCrunchMail250
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
HelpCrunch
-
Ratings
Mail250
6.3
1 Ratings
24% below category average
WYSIWYG email editor00 Ratings5.01 Ratings
Email deliverability reporting00 Ratings8.01 Ratings
List management00 Ratings6.01 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
HelpCrunch
-
Ratings
Mail250
6.0
1 Ratings
25% below category average
Dashboards00 Ratings6.01 Ratings
Standard reports00 Ratings6.01 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
HelpCrunch
-
Ratings
Mail250
6.5
1 Ratings
22% below category average
Link Tracking00 Ratings5.01 Ratings
Email Previews00 Ratings8.01 Ratings
Best Alternatives
HelpCrunchMail250
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Score 10.0 out of 10
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Genesys DX (discontinued)
Score 10.0 out of 10
Emma by Marigold
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Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HelpCrunchMail250
Likelihood to Recommend
8.0
(4 ratings)
1.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
HelpCrunchMail250
Likelihood to Recommend
HelpCrunch
Pros: - It is very easy to deploy out of the box. - Has good integration with most large scale platform and Operating Systems. Cons: - Because it is SaaS based, the used cases are very specific.
Read full review
Mail250
I don't think it's well-suited for anyone. In my opinion, the low cost is not worth the extremely poor deliverability.
Read full review
Pros
HelpCrunch
  • Fastest time to market - set up the application fast and easy.
  • The tags, filters, automated messaging and pop-ups are the best way to keep the potential customers engaged and achieve higher productivity.
  • Coolest dashboard where I can find all tabs, data, analytics, and insights to make better decisions and provide ultimate customer experience.
Read full review
Mail250
  • Affordable
  • Relatively easy to use
  • Support was fine
  • Has some attractive features like email verification
Read full review
Cons
HelpCrunch
  • Not found any so far
Read full review
Mail250
  • In my experience, deliverability is terrible
  • UI feels old and limited
  • Did not follow up to refund request
  • Due to my poor overall experience, I'm very doubtful in the reliability of their features like email verification
Read full review
Support Rating
HelpCrunch
Always available, very knowledgeable, faster resolution.
Read full review
Mail250
No answers on this topic
Alternatives Considered
HelpCrunch
HelpCrunch is more affordable than other alternatives on the market and offers better customer support.
Read full review
Mail250
I picked Mail250 because they seem designed for sending 1-time bulk mail for an affordable price.
Open rates for MailerLite, GetResponse,
ConvertKit, and SendPulse were all over 50%. Sender.net was extremely low at under 10%. Mail250 was around 10%, but also had an extremely high bounce rate of 10%.
Read full review
Return on Investment
HelpCrunch
  • Great price point.
  • Effective self service platform.
  • Good alerting solution.
Read full review
Mail250
  • Unable to use it due to poor deliverability
Read full review
ScreenShots

HelpCrunch Screenshots

Screenshot of HelpCrunch - Main chat dashboardScreenshot of HelpCrunch - auto messagesScreenshot of HelpCrunch - setting up trigger rules for new auto message