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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HelpCrunch

    Score8.3 out of 10
    N/AAll-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better.

    $12

    per month

    Mail250

    Score1 out of 10
    N/AMail250 is an e-mail marketing delivery platform.

    $20

    per month

    Pricing
    HelpCrunchMail250
    Editions & Modules
    Basic - Live chat
    $12.00
    per month
    Premium - Live chat
    $21.00
    per month
    Basic - Live chat+Emails
    $25.00
    per month
    Premium - Live chat+Emails
    $43.00
    per month
    Starter
    $20
    month
    Plus
    $30
    month
    Plus Pro
    $50
    month
    Dedicated
    $150
    month
    Offerings
    Pricing Offerings
    HelpCrunchMail250
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs.—
    More Pricing Information
    Features
    HelpCrunchMail250
    Email & Online Marketing
    Comparison of Email & Online Marketing features of HelpCrunch and Mail250
    Feature
    HelpCrunch
    -
    Ratings
    Mail250
    6.3
    1 Ratings
    24% below category average
    WYSIWYG email editor00 Ratings5.01 Ratings
    Email deliverability reporting00 Ratings8.01 Ratings
    List management00 Ratings6.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of HelpCrunch and Mail250
    Feature
    HelpCrunch
    -
    Ratings
    Mail250
    6.0
    1 Ratings
    24% below category average
    Dashboards00 Ratings6.01 Ratings
    Standard reports00 Ratings6.01 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of HelpCrunch and Mail250
    Feature
    HelpCrunch
    -
    Ratings
    Mail250
    6.5
    1 Ratings
    23% below category average
    Link Tracking00 Ratings5.01 Ratings
    Email Previews00 Ratings8.01 Ratings
    Best Alternatives
    HelpCrunchMail250
    Small Businesses
    Olark
    Score10 out of 10
    Mad Mimi
    Score10 out of 10
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    Zoho SalesIQ
    Score9.7 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Genesys DX (discontinued)
    Score10 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HelpCrunchMail250
    Likelihood to Recommend
    8.0
    (4 ratings)
    1.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HelpCrunchMail250
    Likelihood to Recommend
    HelpCrunch
    Pros: - It is very easy to deploy out of the box. - Has good integration with most large scale platform and Operating Systems. Cons: - Because it is SaaS based, the used cases are very specific.
    Incentivized
    Read full review
    Mail250
    I don't think it's well-suited for anyone. In my opinion, the low cost is not worth the extremely poor deliverability.
    Read full review
    Pros
    HelpCrunch
    • Fastest time to market - set up the application fast and easy.
    • The tags, filters, automated messaging and pop-ups are the best way to keep the potential customers engaged and achieve higher productivity.
    • Coolest dashboard where I can find all tabs, data, analytics, and insights to make better decisions and provide ultimate customer experience.
    Read full review
    Mail250
    • Affordable
    • Relatively easy to use
    • Support was fine
    • Has some attractive features like email verification
    Read full review
    Cons
    HelpCrunch
    • Not found any so far
    Read full review
    Mail250
    • In my experience, deliverability is terrible
    • UI feels old and limited
    • Did not follow up to refund request
    • Due to my poor overall experience, I'm very doubtful in the reliability of their features like email verification
    Read full review
    Support Rating
    HelpCrunch
    Always available, very knowledgeable, faster resolution.
    Read full review
    Mail250
    No answers on this topic
    Alternatives Considered
    HelpCrunch
    HelpCrunch is more affordable than other alternatives on the market and offers better customer support.
    Read full review
    Mail250
    I picked Mail250 because they seem designed for sending 1-time bulk mail for an affordable price.
    Open rates for MailerLite, GetResponse,
    ConvertKit, and SendPulse were all over 50%. Sender.net was extremely low at under 10%. Mail250 was around 10%, but also had an extremely high bounce rate of 10%.
    Read full review
    Return on Investment
    HelpCrunch
    • Great price point.
    • Effective self service platform.
    • Good alerting solution.
    Incentivized
    Read full review
    Mail250
    • Unable to use it due to poor deliverability
    Read full review
    ScreenShots

    HelpCrunch Screenshots

    Screenshot of HelpCrunch - Main chat dashboardScreenshot of HelpCrunch - auto messagesScreenshot of HelpCrunch - setting up trigger rules for new auto message