Helpjuice vs. ProProfs Help Desk
Helpjuice vs. ProProfs Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Helpjuice | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | N/A | |
ProProfs Help Desk | Mid-Size Companies (51-1,000 employees) | ProProfs Help Desk is a customer support tool that promises to help agents track and resolve customer-care-related issues. The cloud-based software aims to enable businesses to deliver a delightful customer experience. This becomes possible with faster and effective ticket resolution. Key benefits and capabilities include: Timely resolution of customer queries: Customers feel delighted with timely responses. ProProfs help desk ticketing system allows managers and system… | $49 3 Users |
Helpjuice | ProProfs Help Desk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. | — | ||||||||||||||
More Pricing Information |
Helpjuice | ProProfs Help Desk | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
Helpjuice | ProProfs Help Desk | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
Helpjuice | ProProfs Help Desk | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Helpjuice | ProProfs Help Desk | |
---|---|---|
Likelihood to Recommend | 8.5 (3 ratings) | 6.4 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (1 ratings) |
Helpjuice | ProProfs Help Desk | |
---|---|---|
Likelihood to Recommend | Helpjuice | ProProfs |
Pros | Helpjuice | ProProfs |
Cons | Helpjuice | ProProfs |
Alternatives Considered | Helpjuice | ProProfs |
Return on Investment | Helpjuice | ProProfs |
ScreenShots | Helpjuice Screenshots | ProProfs Help Desk Screenshots |