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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Heroku Platform

    Score7.6 out of 10
    N/AThe Heroku Platform, now from Salesforce, is a platform-as-a-service based on a managed container system, with integrated data services and ecosystem for deploying modern apps. It takes an app-centric approach for software delivery, integrated with developer tools and workflows. It’s three main tool are: Heroku Developer Experience (DX), Heroku Operational Experience (OpEx), and Heroku Runtime. Heroku Developer Experience (DX) Developers deploy directly from tools like…

    $85

    per month

    JAMS

    Score7.9 out of 10
    N/AJAMS is a centralized workload automation and job scheduling solution that runs, monitors, and manages jobs and workflows. Reliably orchestrate the critical IT processes that run your business from a single pane of glass.

    $9,996

    per year

    Pricing
    Heroku PlatformJAMS
    Editions & Modules
    Production
    $25.00
    per month
    Advanced
    $250.00
    per month
    Core
    9,996.00
    per year
    Advanced
    Customized Pricing
    per year
    Offerings
    Pricing Offerings
    Heroku PlatformJAMS
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—- Core: For small teams getting started with automation. Core Integrations: PowerShell, SQL, Azure Data Factory, Python, 20+ others. - Advanced: Comprehensive solution for large-scale operations. Core Integrations: SAP, JDE, Ellucian Banner, Informatica, Mainframe and Power Systems.
    More Pricing Information
    Community Pulse
    Heroku PlatformJAMS
    Considered Both Products
    Salesforce
    No answer on this topic
    JAMS Software
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    94%
    Would buy again
    66 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    96%
    Happy with the feature set
    67 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    98%
    Lived up to sales and marketing promises
    49 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    93%
    Implementation went as expected
    54 Answers
    Features
    Heroku PlatformJAMS
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of Heroku Platform and JAMS
    Feature
    Heroku Platform
    7.2
    44 Ratings
    7% below category average
    JAMS
    -
    Ratings
    Ease of building user interfaces6.027 Ratings00 Ratings
    Scalability7.044 Ratings00 Ratings
    Platform management overhead7.043 Ratings00 Ratings
    Workflow engine capability6.030 Ratings00 Ratings
    Platform access control7.043 Ratings00 Ratings
    Services-enabled integration6.042 Ratings00 Ratings
    Development environment creation9.039 Ratings00 Ratings
    Development environment replication9.038 Ratings00 Ratings
    Issue monitoring and notification8.042 Ratings00 Ratings
    Issue recovery7.039 Ratings00 Ratings
    Upgrades and platform fixes7.044 Ratings00 Ratings
    Workload Automation
    Comparison of Workload Automation features of Heroku Platform and JAMS
    Feature
    Heroku Platform
    -
    Ratings
    JAMS
    7.4
    70 Ratings
    11% below category average
    Multi-platform scheduling00 Ratings8.062 Ratings
    Central monitoring00 Ratings7.868 Ratings
    Logging00 Ratings7.268 Ratings
    Alerts and notifications00 Ratings8.167 Ratings
    Analysis and visualization00 Ratings6.466 Ratings
    Application integration00 Ratings6.765 Ratings
    Best Alternatives
    Heroku PlatformJAMS
    Small Businesses
    IBM Cloud Foundry
    Score8.5 out of 10
    No answers on this topic
    Medium-sized Companies
    IBM Cloud Private
    Score9.6 out of 10
    Apache Airflow
    Score8.7 out of 10
    Enterprises
    AWS Elastic Beanstalk
    Score8.6 out of 10
    Redwood RunMyJobs
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Heroku PlatformJAMS
    Likelihood to Recommend
    7.0
    (47 ratings)
    7.7
    (72 ratings)
    Likelihood to Renew
    9.5
    (6 ratings)
    8.8
    (12 ratings)
    Usability
    9.2
    (17 ratings)
    8.6
    (11 ratings)
    Availability
    8.0
    (1 ratings)
    8.5
    (6 ratings)
    Performance
    9.0
    (1 ratings)
    8.5
    (6 ratings)
    Support Rating
    8.7
    (19 ratings)
    8.1
    (72 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Online Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    5.9
    (10 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.8
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.5
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (70 ratings)
    Professional Services
    -
    (0 ratings)
    8.4
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.5
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.5
    (5 ratings)
    User Testimonials
    Heroku PlatformJAMS
    Likelihood to Recommend
    Salesforce
    Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
    Incentivized
    Read full review
    JAMS Software
    There's probably better schedulers out there. JAMS is good for an on-premises/classic IT implementation. JAMS is well-suited for use cases such as collecting a file from a shared location and uploading it to an API, running scripts on servers, and handling middleware tasks that process files or data between handoffs across different locations. JAMS is best suited to environments
    with IT staff who can develop, test, implement, maintain, and troubleshoot
    scripts; it does not use natural language processing (so it requires in-depth
    knowledge of the scripting language in use), and it does not appear to offer
    native dashboarding or reporting that is easily accessible to all users.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
    • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
    • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
    Incentivized
    Read full review
    JAMS Software
    • JAMS works well to organize jobs into logical folders with unique permissions for each folder
    • JAMS makes it easy to set up alerts for job failures and other notifications
    • Setting up scheduling times with normal human wording, such as Weekdays, or 2nd Tuesday of the month, etc.
    Incentivized
    Read full review
    Cons
    Salesforce
    • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
    • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
    • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
    Incentivized
    Read full review
    JAMS Software
    • Would love to see JAMS become a SaaS type of product instead of needing to be hosted by ourselves
    • having lots of jobs in the monitor area can lead to performance issues when running the client locally
    • dashboard and reporting tools could be more user friendly and provide more functionality to help monitoring teams spot recurring issues easily
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
    Incentivized
    Read full review
    JAMS Software
    JAMS is a critical resource free up people to do other things and ensuring that processes and tasks are run consistently. We are also confident that procedures are run consistently and on time or as soon as the necessary data is available. With automated job failure notification, we are not required to check that jobs are running correctly.
    Incentivized
    Read full review
    Usability
    Salesforce
    Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for? The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
    Read full review
    JAMS Software
    JAMS is very user friendly; you hardly need to do coding. The only thing that I would say a challenge is setting it up, but that's because you barely know the product yet and, in every processing, setting up is the difficult part. But once you've set it up and you are going to use it, you will really feel that it is worth to invest in this kind of software solution, it really does it job very well.
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
    Read full review
    JAMS Software
    We didnt really encounter any downtime, no issues encountered during 2 years of use of JAMs also our client barely raise an issue with JAMS, mostly the issues is on the batch jobs that jams executes. So I would gave it a perfect 10, very reliable hardly encounters any error and bug
    Incentivized
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    Performance
    Salesforce
    The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
    Read full review
    JAMS Software
    JAMS performance is very great, there are no issues raised with the performance, it just like nothing happens on the job after integration it gives you this monitoring capability, no reports and bugs raised on the performance, we didnt do integration with other software only database and with use of JAMS agent to different servers
    Incentivized
    Read full review
    Support Rating
    Salesforce
    I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
    Incentivized
    Read full review
    JAMS Software
    I've never had to wait more than a day for a response to any email queries submitted. We had a very positive experience using support hours during out migration process from v6 to v7. We've also recently had a weeklong group training course where all attendees were positive about the learning outcomes, a shoutout to Jose who did both the migration and the weeklong course!
    Incentivized
    Read full review
    In-Person Training
    Salesforce
    No answers on this topic
    JAMS Software
    People that were involved in the POC found the training a lot easier to follow. I think most people would have preferred to just get the training material and run through themselves.
    Incentivized
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    Implementation Rating
    Salesforce
    Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
    It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
    Incentivized
    Read full review
    JAMS Software
    I Was not part of the original Implementation, and the persons did that are no longer with the Organization. But I was part of the recent Upgrade process a year ago and I am the JAMS admin and was very pleased
    Incentivized
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    Alternatives Considered
    Salesforce
    Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
    Incentivized
    Read full review
    JAMS Software
    JAMS is WAY more advanced, it isn't a fair comparison. The history is easy to get through. It is easy to get alerts of complete to failed and with a log. Adding jobs is extremely easy that even my teammates who do not manange the software are able to set them up. With the new web component we are very excited for the future of JAMS advancements.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Salesforce
    No answers on this topic
    JAMS Software
    i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
    Read full review
    Scalability
    Salesforce
    No answers on this topic
    JAMS Software
    The product is quite flexible. There are a number of features and functions that we use on a daily basis, and there are many features that are available that we have not yet needed or explored (like setting up jobs with the ability to do FTP or Sftp file transfers).
    Incentivized
    Read full review
    Professional Services
    Salesforce
    No answers on this topic
    JAMS Software
    i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
    Read full review
    Return on Investment
    Salesforce
    • It has been critical in seamlessly operating our platform with runs all of our programs.
    • It has been impressive with its ability to scale quickly which results in the growth of our work.
    • It allows for tracking of different features which allows for quick problem solving which saves us time.
    Read full review
    JAMS Software
    • Our company depends on the JAMS Scheduler in executing a large number of SAP Jobs. In never having had a true Enterprise Scheduler such as JAMS before now, we are very happy with the results.
    • There a number of features in JAMS for setting up schedules and dependencies on other jobs. This helps our company achieve the necessary workflows for Job execution. This optimization saves on system resources and keeps Jobs flowing smoothly.
    • We are very happy that JAMS is a robust solution with High Availability. This is necessary for Enterprise products, to reduce downtime, which we have not had as a result. This feature definitely saves our company money by reducing or eliminating unexpected downtime.
    Read full review
    ScreenShots

    JAMS Screenshots

    Screenshot of the Centralized Job Repository - here users store job definitions, schedules, and parameters in one central database.Screenshot of the Job Monitor - this displays the status of jobs and workloads from one central monitoring console. Viewers can drill down on individual jobs to diagnose failures, dependencies, and expected completion times.Screenshot of a Dashboard - Here, users can create data-rich visuals to monitor critical batch jobs and workflows running on various agents and on different business applications.Screenshot of the Centralized Job Repository - Stores job definitions, schedules, and parameters in a central database.Screenshot of the Visual Job Editor - a drag and drop editor for tasks is used to build multistep workflows that include dependencies, user input, parallel processes, and triggers.Screenshot of JAX  AI agent - built right into the JAMS Web Client. Ask it to find a job, troubleshoot a failure, or explain how something works, in plain language, and it answers grounded in real JAMS documentation.