Heroku Platform vs. Pega Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Heroku Platform
Score 7.8 out of 10
N/A
The Heroku Platform, now from Salesforce, is a platform-as-a-service based on a managed container system, with integrated data services and ecosystem for deploying modern apps. It takes an app-centric approach for software delivery, integrated with developer tools and workflows. It’s three main tool are: Heroku Developer Experience (DX), Heroku Operational Experience (OpEx), and Heroku Runtime. Heroku Developer Experience (DX) Developers deploy directly from tools like…
$85
per month
Pega Platform
Score 8.5 out of 10
N/A
Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.
$0.45
one-time fee per case**
Pricing
Heroku PlatformPega Platform
Editions & Modules
Production
$25.00
per month
Advanced
$250.00
per month
Low-code Factory Edition
$0.45
one-time fee per case**
Standard Edition
$0.80
one-time fee per case**
Enterprise Edition
Custom Quote
Offerings
Pricing Offerings
Heroku PlatformPega Platform
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details**350,000 cases / year minimum. Additional cases available in blocks of 150,000.
More Pricing Information
Community Pulse
Heroku PlatformPega Platform
Features
Heroku PlatformPega Platform
Platform-as-a-Service
Comparison of Platform-as-a-Service features of Product A and Product B
Heroku Platform
7.2
44 Ratings
8% below category average
Pega Platform
-
Ratings
Ease of building user interfaces6.027 Ratings00 Ratings
Scalability7.044 Ratings00 Ratings
Platform management overhead7.043 Ratings00 Ratings
Workflow engine capability6.030 Ratings00 Ratings
Platform access control7.043 Ratings00 Ratings
Services-enabled integration6.042 Ratings00 Ratings
Development environment creation9.039 Ratings00 Ratings
Development environment replication9.038 Ratings00 Ratings
Issue monitoring and notification8.042 Ratings00 Ratings
Issue recovery7.039 Ratings00 Ratings
Upgrades and platform fixes7.044 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Heroku Platform
-
Ratings
Pega Platform
5.3
63 Ratings
38% below category average
Dashboards00 Ratings4.062 Ratings
Standard reports00 Ratings6.062 Ratings
Custom reports00 Ratings6.061 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Heroku Platform
-
Ratings
Pega Platform
8.0
66 Ratings
4% below category average
Process designer00 Ratings8.965 Ratings
Process simulation00 Ratings7.857 Ratings
Business rules engine00 Ratings9.965 Ratings
SOA support00 Ratings7.251 Ratings
Process player00 Ratings7.048 Ratings
Support for modeling languages00 Ratings5.46 Ratings
Form builder00 Ratings9.059 Ratings
Model execution00 Ratings8.756 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Heroku Platform
-
Ratings
Pega Platform
9.0
50 Ratings
7% above category average
Social collaboration tools00 Ratings9.050 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Heroku Platform
-
Ratings
Pega Platform
4.4
9 Ratings
59% below category average
Content management00 Ratings4.49 Ratings
Best Alternatives
Heroku PlatformPega Platform
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AWS Lambda
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Score 8.3 out of 10
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Medium-sized Companies
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Enterprises
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
CMW Platform
CMW Platform
Score 9.3 out of 10
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User Ratings
Heroku PlatformPega Platform
Likelihood to Recommend
7.0
(47 ratings)
6.0
(73 ratings)
Likelihood to Renew
9.5
(6 ratings)
10.0
(7 ratings)
Usability
9.2
(17 ratings)
9.0
(1 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.7
(19 ratings)
10.0
(7 ratings)
Online Training
6.0
(1 ratings)
8.0
(1 ratings)
Implementation Rating
9.0
(3 ratings)
10.0
(1 ratings)
User Testimonials
Heroku PlatformPega Platform
Likelihood to Recommend
Salesforce
Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
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Pegasystems
Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
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Pros
Salesforce
  • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
  • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
  • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
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Pegasystems
  • Quick development time. Much of the Pega "rules" are easy to configure and implement.
  • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
  • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
Read full review
Cons
Salesforce
  • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
  • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
  • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
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Pegasystems
  • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
  • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
  • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
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Likelihood to Renew
Salesforce
Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
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Pegasystems
Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
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Usability
Salesforce
Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for? The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
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Pegasystems
Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
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Reliability and Availability
Salesforce
Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
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Pegasystems
No answers on this topic
Performance
Salesforce
The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
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Pegasystems
No answers on this topic
Support Rating
Salesforce
I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
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Pegasystems
It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
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Online Training
Salesforce
No answers on this topic
Pegasystems
The online training is an excellent one, but still it is missing hands on development.
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Implementation Rating
Salesforce
Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
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Pegasystems
Implementation is totally depend up on the requirement
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Alternatives Considered
Salesforce
Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
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Pegasystems
We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
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Return on Investment
Salesforce
  • It has been critical in seamlessly operating our platform with runs all of our programs.
  • It has been impressive with its ability to scale quickly which results in the growth of our work.
  • It allows for tracking of different features which allows for quick problem solving which saves us time.
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Pegasystems
  • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
  • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
  • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
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ScreenShots