Hexnode is a Unified Endpoint Management solution from Mitsogo Inc. that aims to simplify the way people work with the help of intelligent tools. The management platform streamlines the device lifecycle model to offer its support at every stage, from device onboarding to the end of its life. It also gives a hands-free experience with automatic enrollment using Zero-touch enrollment, Knox Mobile Enrollment, and ABM and endpoint management with the help of dynamic group allocation in…
$36
per month 15 devices (minimum)
Microsoft Entra ID
Score 8.9 out of 10
N/A
Microsoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.
$6
per user/per month
Pricing
Hexnode UEM
Microsoft Entra ID
Editions & Modules
Pro
$2.40
per month per device
Enterprise
$3.60
per month per device
Ultimate
$5.20
per month per device
Ultra
Contact Hexnode for a Quote
Premium P1
$6.00
per user/per month
Premium P2
$9.00
per user/per month
Offerings
Pricing Offerings
Hexnode UEM
Microsoft Entra ID
Free Trial
Yes
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
No support costs, No maintenance charges. Per device pricing. Discount available for annual pricing.
We enjoy the ability to remotely support our end users with their tablets while they are traveling. I've had the ability to provide support to some of our remote sales users as they are working at a customers location. However, sometimes the remote view can be a bit of a lagging issue that makes things a bit difficult. Though overall this has been a great experience that helps us support our various users throughout the company.
It is especially good for organizations that are otherwise in the Microsoft ecosystem (Microsoft 365 applications). Microsoft Entra ID is really well supported sign-in method in various SaaS-applications and they often have step-by-step guides how to deploy the SSO with Microsoft Entra ID. It's less suitable for organizations that might use other productivity tools than M365 or do not have Windows-based computers.
Android zero-touch enrollment allows bulk enrollment of corporate-owned android devices with a single click.
With the help of the dynamic device grouping function, devices may be grouped in accordance with specific pre-configured criteria.
The kiosk mode supports both single-app kiosk mode, in which the device is restricted to using a single app, and multi-app kiosk mode, in which the device is in kiosk mode but has access to a number of other programs and files.
Single Sign-on helps ease the user experience, allowing users to avoid typing multiple passwords.
The identity and management are straightforward to use and easy to connect to other applications, as well as third-party applications.
The support of remote work. Nowadays, many people work from home and need to access their accounts. Microsoft Enterprise ID gives secure access to the company data.
Devices running watchOS cannot be handled or enrolled.
The policies under WIFI, which allowed certain websites to be blocked using website certificates, were complicated .
The app management features provide the ability to push the installation of corporate apps on the devices. Even though it was successful on the Hexnode Portal, this feature periodically malfunctioned, and the apps were not loaded.
Probably the most primary thing is just the interface itself. It's frequently changing and so oftentimes we kind of have to go back and redocument our processes for our IT staff because the steps that they would take to perform a task one month. Now it's a totally different staff, new dashboard, even a new name for the product or the feature. So it would be nice if that stuff was a little bit more consistent.
MSFT Entra ID has been essential for managing our geographically dispersed team. We're confident that it will scale with us as grow, and we'll be able to take advantage of additional security and ID management features as they become necessary. Being able to centrally manage our user access from anywhere with a small support team is such a relief.
UX is pretty good, but various screens are a bit redundant. Managing user and managing devices is often one in the same operation, but is broken across multiple screens. Device management policies are strange because if you make a "macOS" policy, why does it have all the Windows, iOS, Android etc options? It's unlikely you'll want all of these options for all possible OSes in one policy, but that's the only way to build a policy. Manage policy changes require remote system restart which is highly disruptive to employees.
I mean it's pretty good. It is click, click. I mean, oftentimes I can go to the expert or layer two support to get help. Suddenly I go to them. So it has to be pretty useful to be honest. I do a lot of, and there's a lot of, you could do research quickly online to find out how to do certain things. I think that's the only thing we can improve to in terms of kind of a best practice path is setting up it. But because I'm it profess of tons of years in co-management services, I can figure it out. But for others they may not be able to figure it out. You still need an IT person of course to translate all of that. But to me pretty straightforward. I come from the days of directory from 2008, 2000, Microsoft server 2000.
I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had
Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.
I am currently using both the platforms, Hexnode UEM and Esper. Esper is used for managing mobile devices and Lenovo Tablets while Hexnode UEM is being used for Microsoft tablets. The basic framework behind both of them is almost the same. Both of them have a clean and interactive UI with good functionality.
We've used other Microsoft products and we've also used some standalone products, like each application you can have its own identity, so we've looked at some of those too, but we try to use the Entra ID as much as possible because it offers a wider range of reliability.
Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.
We already had someone try to walk away with an ipad after deploying Hexnode, and we were immediately able to force an activation lock telling them to bring it back and they did.
It has saved us a lot of time setting up ios devices as we have a limited amount of IT staff and Hexnode makes it take probably around ten minutes an ipad.
Employee experience has improved since we can reset code remotely and they no longer have to send the ipads back to the corporate office to get reset.
I think it's had positive. It's enabled us to make authentication easier and more streamlined across the organization from frontline workers to back office workers.
It's allowed us to really adopt authentication policies and methods that suit that user and their work environment.
