TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HeyReach

    Score9.2 out of 10
    N/AHeyReach is an automated LinkedIn outreach tool, used to automate 10+ step sequences using connection requests, messages, follow-ups, InMails, likes, and voice-notes. Outreach sequences can be customized with its workflow builder, and includes steps like automatic invites, messages, follow-ups, InMails, and like posting.

    $79

    per month per seat

    Litmos

    Score7.4 out of 10
    N/ALitmos is a cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.N/A
    Pricing
    HeyReachLitmos
    Editions & Modules
    Per LinkedIn Seat
    $79
    per month per seat
    Special Agency Offer
    $799
    per month up to 50 accounts & 5 workspaces
    No answers on this topic
    Offerings
    Pricing Offerings
    HeyReachLitmos
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HeyReachLitmos
    Considered Both Products
    HeyReach
    No answer on this topic
    Litmos
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    145 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    134 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    145 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    106 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    103 Answers
    Features
    HeyReachLitmos
    Lead Management
    Comparison of Lead Management features of HeyReach and Litmos
    Feature
    HeyReach
    7.6
    2 Ratings
    1% below category average
    Litmos
    -
    Ratings
    Lead nurturing automation6.52 Ratings00 Ratings
    Data quality management8.01 Ratings00 Ratings
    Automated sales alerts and tasks9.52 Ratings00 Ratings
    Automated follow-ups10.02 Ratings00 Ratings
    Lead segmentation and distribution4.01 Ratings00 Ratings
    Lead Management Integrations
    Comparison of Lead Management Integrations features of HeyReach and Litmos
    Feature
    HeyReach
    8.7
    2 Ratings
    15% above category average
    Litmos
    -
    Ratings
    Integrations with CRMs8.52 Ratings00 Ratings
    Integrations with data storage tools7.52 Ratings00 Ratings
    Integrations with lead automation tools10.01 Ratings00 Ratings
    Conversion Rate Optimization
    Comparison of Conversion Rate Optimization features of HeyReach and Litmos
    Feature
    HeyReach
    8.5
    2 Ratings
    2% above category average
    Litmos
    -
    Ratings
    KPI analytics9.52 Ratings00 Ratings
    Drop-off analytics8.02 Ratings00 Ratings
    A/B tests8.02 Ratings00 Ratings
    Form Building
    Comparison of Form Building features of HeyReach and Litmos
    Feature
    HeyReach
    6.4
    2 Ratings
    26% below category average
    Litmos
    -
    Ratings
    Conditional logic paths8.52 Ratings00 Ratings
    Form templates7.01 Ratings00 Ratings
    Mobile responsiveness3.01 Ratings00 Ratings
    Date picker6.01 Ratings00 Ratings
    File upload8.01 Ratings00 Ratings
    Dynamic content6.01 Ratings00 Ratings
    Learning Management
    Comparison of Learning Management features of HeyReach and Litmos
    Feature
    HeyReach
    -
    Ratings
    Litmos
    7.2
    159 Ratings
    14% below category average
    Course authoring00 Ratings6.6134 Ratings
    Course catalog or library00 Ratings7.6149 Ratings
    Player/Portal00 Ratings6.3129 Ratings
    Learning content00 Ratings7.9132 Ratings
    Mobile friendly00 Ratings6.7131 Ratings
    Progress tracking & certifications00 Ratings7.9152 Ratings
    Assignments00 Ratings8.1145 Ratings
    Compliance management00 Ratings8.4143 Ratings
    Learning administration00 Ratings7.8152 Ratings
    Learning reporting & analytics00 Ratings7.3152 Ratings
    Social learning00 Ratings5.394 Ratings
    Gamification00 Ratings6.269 Ratings
    Single Sign On (SSO) Enabled Learning00 Ratings8.058 Ratings
    Best Alternatives
    HeyReachLitmos
    Small Businesses
    Dealfront
    Score8.4 out of 10
    Tovuti LMS
    Score6.7 out of 10
    Medium-sized Companies
    Dealfront
    Score8.4 out of 10
    iSpring LMS
    Score9.6 out of 10
    Enterprises
    No answers on this topic
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HeyReachLitmos
    Likelihood to Recommend
    9.0
    (2 ratings)
    7.7
    (171 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (9 ratings)
    Usability
    9.0
    (2 ratings)
    7.4
    (153 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    -
    (0 ratings)
    7.9
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    5.5
    (13 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.8
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (141 ratings)
    Configurability
    -
    (0 ratings)
    5.7
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    4.9
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    7.7
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    User Testimonials
    HeyReachLitmos
    Likelihood to Recommend
    HeyReach
    We use it for all of our LinkedIn outbound internally, and it only takes one employee to oversee. We have 5 senders, so something that would have previously taken a lot of coordination and education (writing SOPs, training the rest of the team, overseeing that they follow the process daily/weekly/monthly, etc.) is now handled by one person in a few hours every week. If you compare it to legacy, enterprise tools–it's a no brainer. For a fraction of the cost, you are getting the same (or significantly more) value and features, no complicated annual contract that ties you down. Not to mention that they have incredible customer service and content. I habitually speak with the founding team, have asked for features and then seen them in the product within days/weeks. You can't get that at any of the competitors.
    Incentivized
    Read full review
    Litmos
    Limos is great for introducing a topic, and taking refreshrs yearly on info already know. Some courses are better suited to a live course, with discussion and questions. We support people with complex medical needs, and review with a nurse is critical.
    Incentivized
    Read full review
    Pros
    HeyReach
    • LinkedIn Outreach at Large Scale
    • Getting data from LinkedIn like people who interacted with the posts etc.
    • Reply to the prospects all at one place
    • Check the analytics for multiple accounts in one place
    • Manage multiple LinkedIn Account at a single place
    Incentivized
    Read full review
    Litmos
    • Houses all training types in one place
    • Allows us to organize trainings so we can share what is needed with one group, but hide the same content from others
    • Gives us access to reporting to show what courses have been completed and which ones still need done
    Incentivized
    Read full review
    Cons
    HeyReach
    • The master inbox could be improved (better hot keys, smoother experience)
    • Probably on the roadmap, but the ability to create sub-sequences
    Incentivized
    Read full review
    Litmos
    • Learner Search: This will be highly valuable for our team especially because our staff do not only use Litmos to take courses but equally use it to search for content that they need to do their jobs in the moment. Users should be able to search using keywords to easily locate specific content.
    • Knowledge Base Feature: In addition to the search function above, some of our content we find can be better organized in knowledge bases for easy access. If Litmos has a knowledge base feature, it would help us have all our learning content in one place.
    • Module Copying Feature: The current module copying feature allow us to make copies of module copies from another course but which are still linked to and affected by changes in the original course. It will be useful to be able to copy courses/modules and make them entirely independent of the original course.
    • Creating Instances of Library Courses: We find that for Litmos courses, it is hard to assign different compliance due dates to separate user groups. It might be useful to be able to create copies of the Litmos courses on the platform so that we can apply different compliance dates for separate teams or groups of users.
    Incentivized
    Read full review
    Likelihood to Renew
    HeyReach
    No answers on this topic
    Litmos
    For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
    Incentivized
    Read full review
    Usability
    HeyReach
    It is a very good tool especially the way they are improving themselves, as I have been using this platform before they even launched properly, & they are giving the requested features as well. The only thing is that as they scale, they need to have a better customer support team to handle the issues
    Incentivized
    Read full review
    Litmos
    Litmos is reliable, stable, and easy to use. Support is amazing, with great response times and customer success managers. I've implemented Litmos in 3 organizations and am working with another one currently. The features and functionality Litmos offers rival those of any other LMS out there.
    Incentivized
    Read full review
    Reliability and Availability
    HeyReach
    No answers on this topic
    Litmos
    It is extremely rare for Litmos to be "down", and maintenance windows are always communicated well in advance.
    Incentivized
    Read full review
    Performance
    HeyReach
    No answers on this topic
    Litmos
    Litmos is rather quick and responsive for our learners. Reports can be a tad slow depending on the amount of information you are querying.
    Incentivized
    Read full review
    Support Rating
    HeyReach
    No answers on this topic
    Litmos
    If I could give it a negative rating I would. Worst support from any program I have had. Everything is back and forth in the support ticket. The one time I tried to chat they could not support the question. Their support page is so full of sections and products I can never find anything I need, even with a customized home page. I was hopeful that once they left SAP support might improve but it has not. I don't even know who my account executive is. Nobody has ever reached out to me. I need someone to guide me through best practices for our company and there is nobody to do that.
    Incentivized
    Read full review
    In-Person Training
    HeyReach
    No answers on this topic
    Litmos
    It was a good overview of the platform, but of course it was more of a basic overview of how to use the platform. The team provided a good training, but I would of liked a better deep dive into some of the features.
    Incentivized
    Read full review
    Online Training
    HeyReach
    No answers on this topic
    Litmos
    Some of the best online training I've taken from any LMS platform. It was well put together and kept me engaged the entire time. It has a good amount of HR Compliance mixed with soft skills training that the team liked. Overall, it has a robust online suite of training that any company can use.
    Incentivized
    Read full review
    Implementation Rating
    HeyReach
    No answers on this topic
    Litmos
    The company received a change in learning style from the old to this newer style. From our perspective, it was just a case of swapping out the scores and adjusting the language. The initial show-and-tell about the library we could use and how to use the materials was instrumental. From the learner's perspective, it was all very self-explanatory.
    Incentivized
    Read full review
    Alternatives Considered
    HeyReach
    Many of the competitors aren't listed in TrustRadius. But there are dozens more. They are either very enterprise or quite new (small challenger companies). HeyReach makes the enterprise options look wildly pricey and unreasonable, and they stand out from the other challengers by their approach, content, and roadmap. I've used so many tools and HeyReach has definitely made its way into our standard rotation.
    Incentivized
    Read full review
    Litmos
    I made a choice of this tool because of great review message on internet about the advantage of litmos. Also as cost is concerned I saw it to be favourable to me more than other which are Abit expensive. Litmos also have intuitive user interface which made me to fall for it.
    Incentivized
    Read full review
    Scalability
    HeyReach
    No answers on this topic
    Litmos
    Overall we find that Litmos' capability to organize folks by "Teams" is adequate for our needs... though there are some limitations, especially when it comes to supervisory staff being able to assign content to their employees. It would be nice for hierarchal assignments to be possible (directors being able to assign content to their direct reports... AND those under them).
    Incentivized
    Read full review
    Return on Investment
    HeyReach
    • It is good for ROI if you have multiple accounts to connect as it is very cheap
    • It is bad for ROI if you are looking to connect lesser accounts as there are better tools with same pricing at a smaller scale
    Incentivized
    Read full review
    Litmos
    • For one of our product lines, what used to require 8-10 onboarding calls now only needs two and we are aiming to get that down to just one or potentially none. Customers can learn on demand using the courses we have constructed for them and continue their learning live with trainers.
    • By hosting all of our training in one place, we have made onboarding much more straightforward for employees — they can learn the product (same training we give customers) and also get their InfoSec and other training in one place.
    Incentivized
    Read full review
    ScreenShots

    Litmos Screenshots

    Product screenshotProduct screenshotProduct screenshot