TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score8.8 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    Kanban Tool

    Score8.5 out of 10
    N/AKanban Tool is a visual project management application based on Kanban that helps companies visualize workflow, track project progress, analyze and improve business processes. Some key features include: time tracking and time reports, real-time collaboration and Kaban analytics.

    $6

    per month per user

    Pricing
    Highrise CRM (discontinued)Kanban Tool
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    Kanban Tool Team
    $6
    per month per user
    Kanban Tool Enterprise
    $11
    per month per user
    Kanban Tool On-Site Team
    $720
    per year per 10-user pack
    Kanban Tool On-Site Enterprise
    $1,320
    per year per 10-user pack
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)Kanban Tool
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Highrise CRM (discontinued)Kanban Tool
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Shore Labs
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Features
    Highrise CRM (discontinued)Kanban Tool
    Project Management
    Comparison of Project Management features of Highrise CRM (discontinued) and Kanban Tool
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Kanban Tool
    6.3
    13 Ratings
    20% below category average
    Task Management00 Ratings8.513 Ratings
    Resource Management00 Ratings6.48 Ratings
    Gantt Charts00 Ratings1.03 Ratings
    Scheduling00 Ratings6.111 Ratings
    Workflow Automation00 Ratings7.311 Ratings
    Team Collaboration00 Ratings6.113 Ratings
    Support for Agile Methodology00 Ratings7.311 Ratings
    Support for Waterfall Methodology00 Ratings3.96 Ratings
    Document Management00 Ratings6.49 Ratings
    Email integration00 Ratings7.39 Ratings
    Mobile Access00 Ratings8.510 Ratings
    Timesheet Tracking00 Ratings8.06 Ratings
    Change request and Case Management00 Ratings8.28 Ratings
    Budget and Expense Management00 Ratings3.04 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Highrise CRM (discontinued) and Kanban Tool
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Kanban Tool
    5.7
    6 Ratings
    30% below category average
    Quotes/estimates00 Ratings5.55 Ratings
    Invoicing00 Ratings5.55 Ratings
    Project & financial reporting00 Ratings3.04 Ratings
    Integration with accounting software00 Ratings9.01 Ratings
    Best Alternatives
    Highrise CRM (discontinued)Kanban Tool
    Small Businesses
    Salesflare
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Highrise CRM (discontinued)Kanban Tool
    Likelihood to Recommend
    9.0
    (10 ratings)
    8.5
    (13 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    9.1
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    9.1
    (6 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.3
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Highrise CRM (discontinued)Kanban Tool
    Likelihood to Recommend
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    Shore Labs
    Kanban is well suited for a fast-paced working environment for larger teams who want continuous communication with users. Kanban is good for rapid development and daily meetings for updates and statuses. Kanban is less suited for smaller teams or groups who don't require collaboration and constant communication with involved users. Kanban is time-consuming and it takes additional effort outside of your regular work to maintain and manage the tool.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    Shore Labs
    • It provides a good basic overview of where tasks are on a timeline (particularly helpful for a pull-based approach).
    • It provides a good collaborative space to have multiple folks commenting on multiple tasks.
    • It does a good job of managing very basic visual elements of an agile development cycle.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    Shore Labs
    • Kanban does not show the task or story clearly. You have to open the project separately to view the details of the project.
    • Kanban gives a higher level project management view but it lacks customization and personal settings features.
    • I would like to see Kanban provide mobile access to their tool, data, and board. This would be very useful for all companies and provide an increase in efficiency and productivity.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    Shore Labs
    We are more likely than not to renew our use of Kanban. Even with its limits, it still is a good product that fulfills our needs.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    Shore Labs
    The integration with Teams is well suited. This works wonderful for my
    company. Our team can easily prioritize tasks based on their importance.
    It help our team identify and reduce inefficiencies in workflow. With
    great visibility in data our team can make informed decisions. Ensuring
    clear accountability and responsibility of team members
    Read full review
    Support Rating
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    Shore Labs
    This is the best tool I had a chance to work with- since I started to use it I saved a lot of time and I made my work go smoothly.
    Read full review
    Alternatives Considered
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    Shore Labs
    We've only tried JIRA Agile and KanbanFlow before. Kanban Tool was the one that our team actually liked and enjoyed working with. Also - it's been much easier to get started with and to understand than some of the other two (JIRA in particular). Although JIRA has many more features that we would have possibly used, the user feedback on it was so poor we were afraid that the negativity would create time wasted and less "job satisfaction" amongst the team.
    Read full review
    Return on Investment
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    Shore Labs
    • Better communication and organization of ongoing projects.
    • We are a very small team, with many areas to work on. Having everything in one system gives us a lot of visibility.
    • Greatly reduced costs from using other tools that were much more expensive.
    Read full review
    ScreenShots

    Kanban Tool Screenshots

    Screenshot of Visual project management tool - Kanban board from Kanban Tool.Screenshot of The collection of Power-Ups form Kanban ToolScreenshot of Kanban Tool board example, with My Work widget, Recurring and Postponed Tasks visible in the side panel. User's own background selected.Screenshot of Kanban Tool  board example. Default light theme applied.Screenshot of Kanban Tool - an open card view, with comments in the side panel. The choice of what fields show on cards is with the user.Screenshot of Kanban Tool's free Power-Ups  for user's own activation.