Highrise CRM (discontinued) vs. LeadGnome

We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp

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LeadGnome is a perfect fit for B2B businesses executing account-based marketing campaigns. It's perfect for organizations looking to increase accuracy and integrity of their contact data. It's perfect for organizations looking to grow their database with additional contacts within the organizations they're targeting.

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• Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
• Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
• Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
• Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.

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• LeadGnome integrates seamlessly with other pieces of technology in our ecosystem.
• LeadGnome works in the background of normal activity and doesn't require additional steps or extra effort to capture value.
• LeadGnome helps us build better CRM data and recognize sales triggers such as change of contact on key accounts we're working.

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• Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
• Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.

• LeadGnome should build additional integrations with other technologies and expand their use cases.
• LeadGnome needs to take an aggressive approach to partnering with agencies as implementation partners.
• LeadGnome needs to tell their stories of success to the world so people can see how well the tool works for their customers.

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Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.

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It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with

They are quick and SO nice. They are very friendly and are eager to help.

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Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.

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I don't know of any true competitors to LeadGnome, it's one of a kind

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• Better customer service, I am able to look up client info in a more organized way
• I feel that our efficiency has really increased. Highrise is a lot faster than our old program
• Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement

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• LeadGnome has identified new prospects for my organizations, which has led to new deals sold and an increase in revenue.
• LeadGnome has enriched the data in my CRM and helped speed up operational execution after the sale. This has increased speed to service and decreased the need for additional internal communication.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info