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Highrise CRM (discontinued) vs. Deltek TrafficLIVE

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score8.8 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    Deltek TrafficLIVE

    Score4 out of 10
    N/ADeltek’s TrafficLIVE is a cloud-based agency management software solution. The vendor says that the solution provides unmatched visibility into an agency’s entire business; improves business processes and drives efficiency that sets an agency up for success and increased profitability. TrafficLIVE is designed to help agencies to be more connected, productive and profitable. The vendor says that with TrafficLIVE agencies can start: Attacking Over…N/A
    Pricing
    Highrise CRM (discontinued)Deltek TrafficLIVE
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)Deltek TrafficLIVE
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—TrafficLIVE offers solutions for small to large agencies. Our prices range based on number of users and requirements.
    More Pricing Information
    Features
    Highrise CRM (discontinued)Deltek TrafficLIVE
    Project Management
    Comparison of Project Management features of Highrise CRM (discontinued) and Deltek TrafficLIVE
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Deltek TrafficLIVE
    5.8
    9 Ratings
    28% below category average
    Task Management00 Ratings5.09 Ratings
    Resource Management00 Ratings6.09 Ratings
    Gantt Charts00 Ratings2.07 Ratings
    Scheduling00 Ratings8.09 Ratings
    Workflow Automation00 Ratings7.31 Ratings
    Team Collaboration00 Ratings6.07 Ratings
    Support for Waterfall Methodology00 Ratings7.15 Ratings
    Document Management00 Ratings3.07 Ratings
    Email integration00 Ratings5.51 Ratings
    Timesheet Tracking00 Ratings8.09 Ratings
    Change request and Case Management00 Ratings7.31 Ratings
    Budget and Expense Management00 Ratings5.08 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Highrise CRM (discontinued) and Deltek TrafficLIVE
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Deltek TrafficLIVE
    2.0
    7 Ratings
    117% below category average
    Quotes/estimates00 Ratings2.07 Ratings
    Invoicing00 Ratings2.07 Ratings
    Project & financial reporting00 Ratings3.07 Ratings
    Integration with accounting software00 Ratings1.07 Ratings
    Best Alternatives
    Highrise CRM (discontinued)Deltek TrafficLIVE
    Small Businesses
    Salesflare
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Highrise CRM (discontinued)Deltek TrafficLIVE
    Likelihood to Recommend
    9.0
    (10 ratings)
    4.0
    (9 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Highrise CRM (discontinued)Deltek TrafficLIVE
    Likelihood to Recommend
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    Deltek Inc.
    Traffic is suitable for most agencies, regardless of size. You don't need to use all of the features in order to get good results. And it can be linked to Maconomy which is useful for larger agencies. We have around 80 employees and it works great.
    Read full review
    Pros
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    Deltek Inc.
    • The time sheet area is really good - it's easy to drag and drop and fill in time sheets with allocated tasks quickly, which makes it more likely that people will actually do it!
    • It's invaluable to be able to see the time spent on different tasks across a job - both for keeping track of ongoing projects, but also to plan resourcing and costs for the next time.
    • It's useful to be able to mark parts of a job as 'complete' before the full job is finished - this makes it easier to track which tasks still have to be finished, and makes sure that people are tracking time to the correct task within the job.
    • Job templates are very useful to make sure the same set of tasks is added to each job automatically.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    Deltek Inc.
    • I would like to be able to colour code my clients, so I can see at a snapshot what projects staff are working on.
    • I would like to be able to colour code staff holidays, public holidays so I can easily see what resources I have available.
    • As an administrator, I can't see at a glance the actual time spent on a task work or comments a user has logged.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    Deltek Inc.
    No answers on this topic
    Usability
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    Deltek Inc.
    No answers on this topic
    Support Rating
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    Deltek Inc.
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    Deltek Inc.
    Deltek TrafficLIVE was the pre-existing system when I joined the company. When we decided to purchase a new system, we considered a number of options such as Kimble PSA, Oracle NetSuite & Mavenlink. We decided to go ahead with Kimble PSA because we felt that as a package, it provided all the functionality we need against its competitors. It had far more functionality than TrafficLIVE and was more suited to the scale of our business.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    Deltek Inc.
    • Much more clarity as to how much time each different type of brief should take to complete as we can back reference as to how long it took last season.
    • It has lead to better customer service. We can visibly demonstrate where we are with jobs and who has been assigned. In the past verbally confirming the different stages did not always convince the project leaders that they were being given the actual real time.
    • From the Studio users point of view it has empowered them to manage their time more efficiently. If they receive a request to move onto another job their calendars can be reviewed to see if they are available or not.
    Read full review
    ScreenShots

    Deltek TrafficLIVE Screenshots

    Screenshot of TrafficLIVE Job Overview DashboardScreenshot of TrafficLIVE My CalendarScreenshot of TrafficLIVE Job Schedule Gantt ChartScreenshot of TrafficLIVE Resource & Capacity View