Hippo CMMS vs. IFS Applications

I find that Hippo [CMMS] is really well suited for any scenario. Most CMMS are geared toward manufacturing or industrial use, Hippo [CMMS] works as well for a school or church as it would for a factory. The ease of use for the requestor makes it an ideal platform for any institution.

Incentivized

Order to cash processes and scenario are implemented natively in IFS. An HR module exists for career management also (objectives, comportments, training, mobility) but may be improved in terms of workflow validation (e.g. training to validate by a manager) or reporting.

Incentivized

• Simple to use Work requester.
• Great customer service and support.
• Not filled with non-essential items like a lot of "Larger" company CMMS systems

Incentivized

• It supports the web version in most later versions.
• It provides various mobile versions of the applications as mobile apps to cater various areas.
• IFS Applications allows easy configurations of the application without going for costly customization.
• It covers almost every areas of an industrial company so any other third party applications are minimum.
• It allows safer and easier built-in options for integrations capabilities.

Incentivized

• Completed work order reporting can be improved. It seems harder than it should be to get the data I need.
• I would like to streamline the work order closing procedure. I feel like it takes longer than it should to open various screens and add labor, mark tasks complete, change status, etc. It is a minor inconvenience, but just waiting a few seconds opening up a new window is time-consuming with many WO at a time.
• Labor tracking and reporting could be improved.

Incentivized

• Handling massive volumes of data can be improved.

Incentivized

The system is very difficult to use, overly complex, and difficult to learn. It also has limitations that are hard to overcome.

I've used Hippo for several years now. I'm sure other programs have been developed since I did my comparison testing. But Hippo has always done everything we needed it to do. It's very reliable. My guys don't doubt whether or not it's doing its job. The calendar view, ease of use and floor mapping set this program apart from others.

Incentivized

We have been unable to get answers to our questions, solutions to our problems, and they don't seem interested in working in the construction industry.

Ease of end-user to put in a task that they would like to have completed. Hippo is really easy to use and to complete tasks. If a person putting in a task includes their email or phone number we can get ahold of them to ask and questions and it lets them know progress of their task.

IFS Applications is based on Agile Technology which allows organizations to reconfigure user interface as per user requirements and make it user-friendly. Other applications are lagging on many fronts like User Interface, Online help document availability, Implementation methodology, and post-implementation expenses.

• Allows tracking something that we did not have before
• Decision making is now with hard data
• Replacement and repair cost have been reduced with tracking of maintenance.

Incentivized

• Reporting is now centralized and managed. Previously, reports were outside the information systems and there was a risk of incoherence.
• Accounting controls are now in place on the overall processes, including production, which helped the company to reduce closing periods or to produce more easily official mandatory accounting files yearly.
• Interfaces between the CRM forecast tool and IFS helped to keep the tools in sync, and to decrease the processing times prior to production launch.

Incentivized