HireRight vs. Universal Background Screening

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HireRight
Score 7.8 out of 10
N/A
HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.N/A
Universal Background Screening
Score 0.0 out of 10
N/A
Universal Background Screening in Phoenix is a background check service provider that offers a background check technology platform, designed to integrate with clients’ applicant tracking systems (ATS) and human resources information systems (HRIS).N/A
Pricing
HireRightUniversal Background Screening
Editions & Modules
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Offerings
Pricing Offerings
HireRightUniversal Background Screening
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
HireRightUniversal Background Screening
Top Pros

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Top Cons

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User Ratings
HireRightUniversal Background Screening
Likelihood to Recommend
8.1
(35 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.8
(14 ratings)
-
(0 ratings)
User Testimonials
HireRightUniversal Background Screening
Likelihood to Recommend
HireRight, LLC
HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks
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Universal Background Screening
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Pros
HireRight, LLC
  • Customer service is very useful and we get a swift response from them.
  • It is integrated with our workflow so its easy to set up.
  • It creates a record of each employee in the system which makes it simple to store data safely.
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Universal Background Screening
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Cons
HireRight, LLC
  • HireRight is good platform which provides great support on verification process.
  • I would request to speed up the verification cycle as it takes more than 2 weeks for completion of verification process. Where in mine was rejected at first time and again it took 1 more weeks for providing final confirmation. Request to reduce this time.
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Universal Background Screening
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Likelihood to Renew
HireRight, LLC
There have been no issues with this vendor. They provide exactly what they claimed they would and have excellent customer service
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Universal Background Screening
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Usability
HireRight, LLC
Always room for improvement that could make the platform a lot more user friendly and easier to navigate
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Universal Background Screening
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Support Rating
HireRight, LLC
Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.
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Universal Background Screening
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Alternatives Considered
HireRight, LLC
I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due to these features as well as the decreased licensing cost.
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Universal Background Screening
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Return on Investment
HireRight, LLC
  • HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.
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Universal Background Screening
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