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Hitachi Enterprise Cloud vs. Rackspace Managed Hosting

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hitachi Enterprise Cloud

    Score7 out of 10
    N/AHitachi Vantara offers the Hitachi Enterprise Cloud, an infrastructure-as-a-service platform. Hitachi provides a full portfolio of integrated hardware, software and enablement services designed to bring a pre-engineered level of efficiency and predictability to creating a cloud platform.N/A

    Rackspace Managed Hosting

    Score9 out of 10
    N/ARackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.

    $23

    per month

    Pricing
    Hitachi Enterprise CloudRackspace Managed Hosting
    Editions & Modules
    No answers on this topic
    Linux
    $23.00
    per month
    Windows
    $75.00
    per month
    Windows + SQL
    $128.00
    per month
    Offerings
    Pricing Offerings
    Hitachi Enterprise CloudRackspace Managed Hosting
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Hitachi Enterprise CloudRackspace Managed Hosting
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of Hitachi Enterprise Cloud and Rackspace Managed Hosting
    Feature
    Hitachi Enterprise Cloud
    8.5
    1 Ratings
    3% above category average
    Rackspace Managed Hosting
    -
    Ratings
    Service-level Agreement (SLA) uptime8.01 Ratings00 Ratings
    Dynamic scaling8.01 Ratings00 Ratings
    Elastic load balancing8.01 Ratings00 Ratings
    Pre-configured templates10.01 Ratings00 Ratings
    Monitoring tools8.01 Ratings00 Ratings
    Pre-defined machine images9.01 Ratings00 Ratings
    Operating system support9.01 Ratings00 Ratings
    Security controls8.01 Ratings00 Ratings
    Best Alternatives
    Hitachi Enterprise CloudRackspace Managed Hosting
    Small Businesses
    IBM Cloud Object Storage
    Score9 out of 10
    Flywheel
    Score4.8 out of 10
    Medium-sized Companies
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
    WP Engine
    Score7.4 out of 10
    Enterprises
    SAP on IBM Cloud
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hitachi Enterprise CloudRackspace Managed Hosting
    Likelihood to Recommend
    7.0
    (1 ratings)
    1.0
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    2.2
    (2 ratings)
    Usability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Hitachi Enterprise CloudRackspace Managed Hosting
    Likelihood to Recommend
    Hitachi Vantara
    1) If you are gathering lots of data from many different points and transforming that data into something customized, and you need it secure yet accessible, this is a great option. 2) If you are looking for a platform and not just a service provider, this would be a great option. As a platform, there is a one-stop-shop feeling that gets you some better customer service and performance. But it also locks you into one provider, so don’t jump in if you feel like you’ll want a lot of flexibility. 3) Building or running VMware is really what this platform is all about. If you’re creating an app drawing from some complex data/sources, it’s an easier go with this tool than most others.
    Incentivized
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    Rackspace
    Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes. While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement. Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.
    Incentivized
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    Pros
    Hitachi Vantara
    • It fills a niche that was needed before we as a company fully embraced the cloud with Azure. It was a great introduction to the cloud and there are some features I wish were more readily available with some of our Azure tools. Staying on top of your expenses is much harder without the transparency Hitachi provides.
    • It allows the small team managing it to simplify cloud operations using prebuilt computing and storage templates. Very easy to monitor, manage and optimize cloud operations.
    • Pre-Engineered, turnkey solutions with prebuilt services make it quick and easy to select the service needed for each app. With many different suppliers, we cater to many different connectors.
    Incentivized
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    Rackspace
    • Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
    • Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.
    Incentivized
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    Cons
    Hitachi Vantara
    • Their ability to offer a public cloud solution that feels like a private cloud solution is a great feature, but not one that is easily understood outside of someone using the tool. I think they need more training and marketing around what they can do for cloud-native development.
    • I think they are lacking a solution to play in other playgrounds easily. Many of their offerings are better than what Azure provides, so I think there is room for them to leverage Azure size with customized, personalized features.
    • They really need something big to set them apart from the larger players in this space. I think of Snowflake with their amazing pricing model and the “oops!” button that undoes serious accidental deletes. Something like that would grow the user base and make it a major player.
    Incentivized
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    Rackspace
    • Latest outage 12/2/22 and counting over 75 hours - in my opinion, support has been miserable. In my experience, there's little/no communication regarding the problem or cause. No support. In my opinion, erroneous advice. Virtually NOTHING for users. I feel we've been abandoned.
    • Outage appears to have been caused by unpatched servers & no backup servers
    • In my opinion, NO COMPANY should trust their data or services to a nonresponsive company like Rackspace.
    • In my experience, there are NO published policies/practices re: server maintenance (patching) to mitigate hacking, NO published policies/practices re: backup servers in the event of problems. I feel it's stupid of me as a user to have chosen to trust them with critical services
    Read full review
    Likelihood to Renew
    Hitachi Vantara
    No answers on this topic
    Rackspace
    If I wake tomorrow completely incapable of managing a client cloud operation, our dedicated Rackspace Cloud Engineering Team is deployable as literal extension of our business, immediately addressing all needs and requirements without cause of business disruption for our consultancy, and more importantly for the mission-critical ones of our clients. For this reason alone, Rackspace is our choice of choices!
    Incentivized
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    Usability
    Hitachi Vantara
    No answers on this topic
    Rackspace
    The company does not put as much focus on usability as other cloud competitors and it is kind of clear. It would be good to take a quarter and gather intense feedback, and then another quarter and focus purely on UI enhancements and backend interoperability
    Incentivized
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    Support Rating
    Hitachi Vantara
    No answers on this topic
    Rackspace
    In my experience, their support team is massively overworked — taking FOUR DAYS to look at tickets, and a MONTH to fix problems!
    Incentivized
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    Alternatives Considered
    Hitachi Vantara
    Hitachi Enterprise Cloud is a pleasant surprise, offering better management and control of your cloud containers and VMware. It is a platform and contains all you need to get going, so there is great appeal in smaller companies and isolated divisions/departments in larger companies. If I were managing a small group with a specific endpoint I would no doubt choose a solution like this, but being a large corporation we tend to drive towards larger solutions with internal competencies to support those larger roll-outs.
    Incentivized
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    Rackspace
    LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.
    Incentivized
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    Return on Investment
    Hitachi Vantara
    • The positive pricing aspect has been with the rate card and compute pricing transparency, being better able to manage the budget.
    • It is a small solution for us, so we are probably not realizing the potential savings we could get by rolling all our corporate cloud work into a single solution, but it is also good to keep multiple irons in the fire, so to speak.
    • The implementation has done very well in a small, controlled atmosphere. So while the ROI may not have been as high as we’d like to see, the success of the project has made it valuable none the less.
    Incentivized
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    Rackspace
    • We've found it helpful to host our own web sites on their cloud servers, which is a positive.
    • We've also hosted our Nagios instance on a low-end cloud server, which is also a positive.
    • A negative impact is that they've now decided to start charging for their support.
    Incentivized
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