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HockeyStack vs. OpenText Core Experience Insights

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HockeyStack

    Score9 out of 10
    N/AHockeyStack is a SaaS analytics platform that unites marketing, revenue and product data, so that marketing & growth teams understand the drivers of product engagement and high quality leads, and increase revenue faster than ever.

    $0

    OpenText Core Experience Insights

    Score6.8 out of 10
    N/AOpenText Core Experience Insights orchestrates customer communication events across all touchpoints to establish great marketing moments across the entire customer lifecycle. Aggregating multiple data sources, Core Experience Insights captures event data for analysis and reporting, tracks customer events and adds analytics and visualization for better customer experiences. The vendor states that with Core Experience Insights, marketers can better manage the customer journey from engagement…N/A
    Pricing
    HockeyStackOpenText Core Experience Insights
    Editions & Modules
    Free
    $0
    Accelerate
    $99
    Boost
    $249
    No answers on this topic
    Offerings
    Pricing Offerings
    HockeyStackOpenText Core Experience Insights
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HockeyStackOpenText Core Experience Insights
    Considered Both Products
    HockeyStack
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    4 Answers
    User Ratings
    HockeyStackOpenText Core Experience Insights
    Likelihood to Recommend
    8.0
    (1 ratings)
    6.6
    (5 ratings)
    User Testimonials
    HockeyStackOpenText Core Experience Insights
    Likelihood to Recommend
    HockeyStack
    we need to analyze how users interact with our product page and we also need to know more than that, related to funnels and goals: which types of users are converting the best, where are users dropping off, etc. Helps us focus on our target audience. Overall, Software like this cannot really be criticized. The team releases so many features and keeps adding more to their roadmap. Some minor bugs may appear here and there, but the team quickly resolves them. As I mentioned earlier, lacks a few features compared to Google Analytics but not the major ones.
    Incentivized
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    OpenText
    OpenText Core Experience Insights is one of the best products to visualize data coming across your application landscape. The visualization tool is very powerful and well designed. Delivering an email campaign is also very easy as well as monitoring it.
    Incentivized
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    Pros
    HockeyStack
    • No more third party cookies so perfect for GA alternative
    • Automatic Event Tracking for all Users, Goals, Audiences
    • Clean UI and easy setup
    • Doesn't require you to have a coding knowledge
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    OpenText
    • Helps to determine our lead scoring
    • Captures analytics accurately from multiple channels
    • Helps us to visualize at what point leads will turn into sales
    Incentivized
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    Cons
    HockeyStack
    • Not as sophisticated and loved as google analytics
    • lacks some features compared to google analytics again
    • Survey feature is add on and have to pay extra
    Incentivized
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    OpenText
    • While doing a custom drilldown to show data by regions, results are displayed in clunky graphs with no good appeal.
    Incentivized
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    Alternatives Considered
    HockeyStack
    No use of cookies and ease to set up was the first thing that attracted us to HockyStacks. For new startups and small business developers, we found the pricing better.
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    OpenText
    OpenText Core Experience Insights stacks up against other vendors by providing Enhanced opportunities and Policy compliance reports Skills feedback Defect reporting and TNI Agent performance reporting Overall compliance and governance Continuous improvement End-to-end account study Customer complaint analysis Upstream process feedback Business non-value add analysis Vital business insights Transformation opportunities
    Incentivized
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    Return on Investment
    HockeyStack
    • Easy setup and clean UI/UX - saves time and money in implementation
    • Increased our app downloads with better target audience detection
    Incentivized
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    OpenText
    • No changes till now, as we do not have used it long enough
    Incentivized
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    ScreenShots

    HockeyStack Screenshots

    Product screenshotProduct screenshot