HockeyStack vs. OpenText Core Experience Insights

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HockeyStack
Score 8.0 out of 10
N/A
HockeyStack is a SaaS analytics platform that unites marketing, revenue and product data, so that marketing & growth teams understand the drivers of product engagement and high quality leads, and increase revenue faster than ever.
$0
OpenText Core Experience Insights
Score 6.8 out of 10
N/A
OpenText Core Experience Insights orchestrates customer communication events across all touchpoints to establish great marketing moments across the entire customer lifecycle. Aggregating multiple data sources, Core Experience Insights captures event data for analysis and reporting, tracks customer events and adds analytics and visualization for better customer experiences. The vendor states that with Core Experience Insights, marketers can better manage the customer journey from engagement…N/A
Pricing
HockeyStackOpenText Core Experience Insights
Editions & Modules
Free
$0
Accelerate
$99
Boost
$249
No answers on this topic
Offerings
Pricing Offerings
HockeyStackOpenText Core Experience Insights
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HockeyStackOpenText Core Experience Insights
Top Pros

No answers on this topic

Top Cons

No answers on this topic

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HockeyStackOpenText Core Experience Insights
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User Ratings
HockeyStackOpenText Core Experience Insights
Likelihood to Recommend
8.0
(1 ratings)
6.6
(5 ratings)
User Testimonials
HockeyStackOpenText Core Experience Insights
Likelihood to Recommend
HockeyStack
we need to analyze how users interact with our product page and we also need to know more than that, related to funnels and goals: which types of users are converting the best, where are users dropping off, etc. Helps us focus on our target audience. Overall, Software like this cannot really be criticized. The team releases so many features and keeps adding more to their roadmap. Some minor bugs may appear here and there, but the team quickly resolves them. As I mentioned earlier, lacks a few features compared to Google Analytics but not the major ones.
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OpenText
OpenText Core Experience Insights is one of the best products to visualize data coming across your application landscape. The visualization tool is very powerful and well designed. Delivering an email campaign is also very easy as well as monitoring it.
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Pros
HockeyStack
  • No more third party cookies so perfect for GA alternative
  • Automatic Event Tracking for all Users, Goals, Audiences
  • Clean UI and easy setup
  • Doesn't require you to have a coding knowledge
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OpenText
  • Helps to determine our lead scoring
  • Captures analytics accurately from multiple channels
  • Helps us to visualize at what point leads will turn into sales
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Cons
HockeyStack
  • Not as sophisticated and loved as google analytics
  • lacks some features compared to google analytics again
  • Survey feature is add on and have to pay extra
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OpenText
  • While doing a custom drilldown to show data by regions, results are displayed in clunky graphs with no good appeal.
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Alternatives Considered
HockeyStack
No use of cookies and ease to set up was the first thing that attracted us to HockyStacks. For new startups and small business developers, we found the pricing better.
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OpenText
OpenText Core Experience Insights stacks up against other vendors by providing Enhanced opportunities and Policy compliance reports Skills feedback Defect reporting and TNI Agent performance reporting Overall compliance and governance Continuous improvement End-to-end account study Customer complaint analysis Upstream process feedback Business non-value add analysis Vital business insights Transformation opportunities
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Return on Investment
HockeyStack
  • Easy setup and clean UI/UX - saves time and money in implementation
  • Increased our app downloads with better target audience detection
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OpenText
  • No changes till now, as we do not have used it long enough
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ScreenShots

HockeyStack Screenshots

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