Name: HockeyStack
Rating: 8 (1 reviews)
Author: HockeyStack

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Product Lifecycle Management (PLM)

Development

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

Enhanced 911 (E911)

Facility Management

IP PBX

Operational Analytics

Policy Management

Enterprise

Accounting

Invoicing

Nonprofit Accounting

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

Employee Scheduling

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Performance Management (APM)

Archiving

Build Automation

Cloud Cost Management

Cloud Storage

Code Review

Configuration Management Databases

Data Mapping

Density-Optimized Servers

Email Encryption

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

IT Service Providers

Integration Platform as a Service (iPaaS)

Log Management

Managed DNS

Network Performance Monitoring

Software-Defined WAN

System Monitoring

Web Scraping

WiFi Hotspot

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Content Management

Email Deliverability

Email Marketing

Marketing Automation

Online Proofing

Search Engine Marketing (SEM)

Social Media Management

Social Media Marketing

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Product Configuration

Social Commerce

Sales

Laboratory Information Management

Membership Management

Roofing

Vertical-Specific

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### Website Analytics
Users generally praise HockeyStack for its robust website analytics capabilities. The platform's cookieless tracking feature and easy setup process have garnered positive feedback from users. Many appreciate the simplicity of the dashboard and the ability to track user actions without the need for manual setup. While some users have highlighted the lack of session recordings and heatmaps, the overall sentiment leans towards HockeyStack being a valuable tool for gaining insights into website visitor behavior and optimizing website performance through detailed website analytics.

### Heatmap Analysis
Users appreciate HockeyStack's emphasis on providing actionable data over traditional heatmaps. While some express a desire for heatmaps and session recordings similar to other tools like Hotjar, many find value in HockeyStack's approach of focusing on what users click on rather than the entire journey. The absence of heatmaps is noted as a drawback by some users, but they acknowledge the platform's effectiveness in delivering insights that aid in improving conversion rates.

### Performance Metrics
Opinions vary on HockeyStack's metrics tracking capabilities. While some users praise the tool for its streamlined approach to performance metrics and the ease of sharing data with clients and stakeholders, others express concerns about the effectiveness of self-reported attribution analysis and the need for additional features like text and element annotations. The tool's ability to provide a unified view of the customer journey and robust reporting on marketing efforts is appreciated by some, but there are also suggestions for improvements in tracking and reporting certain metrics. Ultimately, user feedback on HockeyStack's performance metrics functionality is a mix of positive and constructive criticism, highlighting areas for enhancement to better meet diverse user needs.

### Marketing Insights
Users consistently highlight HockeyStack's marketing insights as a standout feature, praising its ability to provide valuable and actionable information for marketing strategies. The platform's intuitive interface and straightforward navigation make it easy for users to access and interpret these insights, leading to informed decision-making and improved marketing performance. While some users express minor concerns about the depth of insights provided in certain areas, overall feedback indicates that HockeyStack's marketing insights functionality is a valuable asset for businesses seeking to enhance their marketing efforts.

### Marketing and Sales Analytics
Users consistently highlight HockeyStack's prowess in consolidating data from various marketing and sales channels, providing valuable insights to optimize strategies. The platform's ability to bridge the gap between sales, marketing, and product teams has been particularly lauded, enabling a more cohesive approach to lead management and revenue generation. While some users have expressed minor concerns about the platform's e-commerce features and tracking capabilities, the overall sentiment remains positive towards HockeyStack's marketing and sales analytics functionalities.

### Custom Analytics Solutions
Users appreciate HockeyStack's custom analytics solutions for its ability to provide tailored reports and dashboards that offer in-depth insights into user behavior and website performance. The platform's focus on custom-built tools and features allows businesses to track specific metrics and make data-driven decisions to enhance their online presence. While some users have noted minor limitations in terms of integrations and real-time alerts, the overall consensus is positive regarding the customization options available through HockeyStack's analytics solutions.

### User Journey Tracking
Users consistently praise HockeyStack's user journey tracking capabilities, highlighting its ability to provide detailed insights into how visitors navigate through their websites. The tool's intuitive interface and simplified setup process have garnered positive feedback, with users commending its focus on tracking user interactions without the need for manual configuration. Additionally, the feature-rich dashboard and customizable funnels have been lauded for offering a comprehensive view of the entire user journey, from initial touchpoints to conversion events. HockeyStack's emphasis on visualizing user paths and identifying trends swiftly has resonated well with users seeking a streamlined approach to understanding user behavior on their websites.

### Session Recordings
Reviewers have expressed a desire for heatmaps and session recordings in HockeyStack, highlighting the potential insights that could be gained from such features. While the software's emphasis on performance is acknowledged, some users feel that the absence of session recordings limits their ability to fully understand visitor behavior and address bounce rates effectively. Despite the software's simplicity and ease of use, the lack of session recordings remains a point of contention among users, with some suggesting that incorporating this functionality could further enhance the platform's analytical capabilities.

### Website Visitor Engagement
Reviewers consistently highlight HockeyStack's website visitor engagement features as a standout aspect of the platform. Users appreciate the ease of tracking visitor activities, understanding user behavior, and improving website interactions. The ability to monitor real-time data without the need for manual input or event tagging is particularly lauded. While some users express a desire for additional features like heatmaps and session recordings, the overall sentiment leans towards positive experiences with HockeyStack's website visitor engagement functionalities.

### Conversion Optimization
Users unanimously praise HockeyStack's conversion optimization capabilities. They appreciate the platform's ability to provide actionable insights that lead to tangible improvements in conversion rates. The simplified yet feature-rich design of HockeyStack allows users to track and analyze conversion data effectively, leading to increased confidence in making strategic changes to their funnels. The cookieless tracking feature, coupled with detailed funnel analysis, empowers users to identify and address conversion issues promptly, resulting in higher ROI from their campaigns. Additionally, the continuous updates and responsiveness of the HockeyStack team to user feedback contribute to a positive user experience and a sense of trust in the platform's conversion optimization functionalities.

### Funnel Analysis
Users consistently highlight HockeyStack's funnel analysis as a standout feature, providing valuable insights into the entire pipeline from start to finish. The tool's ability to track and visualize drop-off rates, identify weaknesses in the funnel, and offer account-based journeys for marketing and sales touchpoints has garnered widespread praise. With HockeyStack, users have been able to optimize their go-to-market strategies, allocate resources more efficiently, and enhance overall conversion rates. The intuitive and user-friendly interface, coupled with the detailed funnel reporting and segmentation, has enabled users to address leaks in their processes and make data-driven decisions to drive better results.

### Goal Setting and Tracking
Users consistently praise HockeyStack's goal setting and tracking features, highlighting the ease of setting up and monitoring goals on a daily basis. The automatic goal feature is particularly lauded for simplifying goal tracking without the need for extensive manual intervention. Additionally, users appreciate the ability to identify and track goals that are statistically significant, providing valuable insights into user behavior and interactions on their websites. The intuitive dashboard and user-friendly interface further enhance the goal setting and tracking experience, making it a standout feature of HockeyStack according to user feedback.

Difficult to create reports: Some users have found it challenging to put together reports on Hockeystack due to its high level of customization and flexibility. They feel overwhelmed by the extensive customization options and believe they may not be utilizing the platform's full capabilities.

Learning curve for custom reports: There is a learning curve associated with creating custom reports and dashboards on Hockeystack. Although the team provides support through a shared Slack channel and regular customer support calls, some users still find it difficult to navigate and utilize these features effectively.

Limited functionality compared to Google Analytics: Users have mentioned that Hockeystack is still limited in its functionality compared to Google Analytics. While they appreciate the balance between ease of implementation and usage, some users feel that certain features are lacking when compared to more advanced analytics tools like Google Analytics.

User-Friendly Interface: Users have praised HockeyStack for its user-friendly interface and intuitive navigation, making it easy to find information quickly. Many reviewers highlighted this as a major advantage, with multiple users stating that the simplicity and ease of use of HockeyStack were highly valued. 

Automatic Event Tracking: The automatic event tracking feature in HockeyStack was highly valued by users, as it eliminated the need for manual setup and allowed them to focus on analyzing the data. Several reviewers specifically mentioned this feature as a game-changer, saving them time and effort in setting up events manually.

Valueable Insights: HockeyStack provided users with real actionable insights, allowing them to make data-driven decisions and recommendations based on user behavior. The insights provided by HockeyStack were seen as one-of-a-kind and of high quality, giving users a deep understanding of visitor behaviors and allowing them to optimize their website accordingly. Multiple reviewers emphasized the value they derived from these insights for running their business and website optimization efforts.


HockeyStack has been highly praised by users for its ability to bring their analytical game to another level. It has helped users expose weaknesses in their funnel and visualize drop off rates, allowing them to make informed improvements. The account-based journeys provided by HockeyStack have been extremely valuable, showing marketing and sales touchpoints and providing a comprehensive view of the customer journey.

Users have found that HockeyStack effectively analyzes self-reported attribution and supplements HubSpot reporting, eliminating the need for manual spreadsheets. This has been particularly beneficial for marketing attribution, spend ROI, and pipeline data analysis. Additionally, HockeyStack allows users to understand which channels and sources are the most effective, enabling them to invest more in those areas.

The visibility provided by HockeyStack into the handoff between marketing and sales, as well as sales and product, has been invaluable in addressing leaks in deals and leads. Users have also found it useful for tracking company-level reporting, which was not possible with Google Analytics or HubSpot.

HockeyStack has allowed users to understand which part of their go-to-market strategy drives the most revenue efficiently, helping them focus their time and money on high-converting and cost-effective activities. Users have used HockeyStack's funnel reporting and segmentation features to identify and fix leaks in their sales, marketing, and product processes.

Tracking visitors on their websites, identifying weak spots, and making data-driven improvements are some of the key benefits users have experienced with HockeyStack. It provides valuable information for reporting to customers and enables effective communication about what works and what doesn't.

Overall, users have had a great experience with HockeyStack's thorough website statistics tool. It has been helpful for agencies in presenting data to clients in an understandable and visual way. The focus on results and insights provided by HockeyStack allows users to quickly identify trends and take action.

HockeyStack does not use cookies, which is appreciated by users concerned about privacy. Additionally, users appreciate that they can collect and analyze scrolls, clicks, and searches without the need for manual data entry or event tagging. The insights provided by HockeyStack have been unmatched and give users a different perspective on their funnels.

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Professional

Business

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Ortto

Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time.

Unified Messaging

Case Management

Digital Customer Engagement

Pega Customer Decision Hub

HockeyStack

Customer Journey Analytics

HockeyStack Demo

Hockeystack - QNBEYOND 4. Dönem Online Demo Day/Girişim Sunumları

Likelihood to Recommend

App/Game Designer | UI/UX & Prototype Expert | Motion Graphics | Video Editor | GIF | JSON

HockeyStack 2022-09-07 23:21:51

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Customer Journey Analytics Software

HockeyStack simplifies the process of measuring website traffic without digging into statistics. With its friendly dashboard, we are able to access key insights regarding the behavior of our website visitors. Best of all, it doesn't use cookies. You'll be able to collect and analyze scrolls, clicks, and searches easily. There is no need to manually enter data or tag events. The insights you could get are unmatched. In essence, it gives you a different perspective on your funnels

No more third party cookies so perfect for GA alternative
Automatic Event Tracking for all Users, Goals, Audiences
Clean UI and easy setup
Doesn't require you to have a coding knowledge

Not as sophisticated and loved as google analytics
lacks some features compared to google analytics again
Survey feature is add on and have to pay extra

Easy setup and clean UI/UX - saves time and money in implementation
Increased our app downloads with better target audience detection

HockeyStack

Overview

What is HockeyStack?