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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hoory AI

    N/A
    Small Businesses (1-50 employees)
    Hoory AI is a virtual assistant that leverages artificial intelligence to enhance customer communication and tackle the common issues in customer service. Available around the clock, Hoory AI aims to improve the user experience by eliminating delays and frustrations typically associated with customer service interactions. Hoory AI also support agents through a shared inbox feature. Hoory AI also automates repetitive tasks, offers immediate responses, and provides personalized…

    $6

    per month per user

    ZoomInfo Chat

    Score7.9 out of 10
    N/AZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.N/A
    Pricing
    Hoory AIZoomInfo Chat
    Editions & Modules
    Personal
    $6
    per month per agent
    Startup
    $16
    per month per agent
    Team
    $26
    per month per agent
    Business
    $42
    per month per agent
    No answers on this topic
    Offerings
    Pricing Offerings
    Hoory AIZoomInfo Chat
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    Hoory AIZoomInfo Chat
    Considered Both Products
    Hoory AI
    No answer on this topic
    ZoomInfo
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    28 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    23 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    26 Answers
    Features
    Hoory AIZoomInfo Chat
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Hoory AI and ZoomInfo Chat
    Feature
    Hoory AI
    -
    Ratings
    ZoomInfo Chat
    9.3
    1 Ratings
    8% above category average
    Chat history and transcripts00 Ratings9.01 Ratings
    Chat reporting00 Ratings10.01 Ratings
    Chat and web analytics00 Ratings9.01 Ratings
    Best Alternatives
    Hoory AIZoomInfo Chat
    Small Businesses
    ZoomInfo Chat
    Score7.9 out of 10
    ManyChat
    Score6.5 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Enterprises
    AWS Chatbot
    Score8.4 out of 10
    AWS Chatbot
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hoory AIZoomInfo Chat
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (28 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.6
    (8 ratings)
    User Testimonials
    Hoory AIZoomInfo Chat
    Likelihood to Recommend
    Hoory AI
    No answers on this topic
    ZoomInfo
    ZoomInfo chat is a very good tool for user engagement on the website and lead conversion. It's a very good tool that provides live chat, chat boat, and also a meeting scheduler so that customers can choose the preferred time to discuss with the sales team. It's very good for improving the productivity of the sales team and acquiring quality customers.
    Incentivized
    Read full review
    Pros
    Hoory AI
    No answers on this topic
    ZoomInfo
    • It is really great at integrations. We were able to plug in Slack without breaking a sweat. And it works really well with our other tools as well.
    • Implementation and setup was very easy and smooth. I actually anticipated it to be a lot bumpier but I was surprised at how quickly and smoothly it went.
    • They have a great support team too. Anytime we have gotten in touch with them, we have had a great experience.
    Incentivized
    Read full review
    Cons
    Hoory AI
    No answers on this topic
    ZoomInfo
    • It could improve on total data provided when a lead is sent
    • Integrate intro messages, or give a confidence index on how often the lead is replying. They have this feature in other zoom products
    • Allow visitors to directly contact sales team or marketing.
    Incentivized
    Read full review
    Usability
    Hoory AI
    No answers on this topic
    ZoomInfo
    This is the main feature, so they've designed it well with companies like mine in mind. It's fast, clean, efficient, and perfectly integrates with main Zoom sales products, which is something every single one of us uses. So the synergy was already on the table before we started. Highly easy to use, minimal training required.
    Incentivized
    Read full review
    Support Rating
    Hoory AI
    No answers on this topic
    ZoomInfo
    As a fresh product in the market, support is very warm and they are putting out an earnest effort in fixing reported bugs!
    Read full review
    Alternatives Considered
    Hoory AI
    No answers on this topic
    ZoomInfo
    As I mentioned, it's more than just a ChatBot. The ChatBot is just another feature that it offers, but it allows you to talk to the website traffic which otherwise would have gone without interacting with your website. Sometimes even retargeting ads fail to target such valuable visitors, that is where ZoomInfo chat plays its role.
    Incentivized
    Read full review
    Return on Investment
    Hoory AI
    No answers on this topic
    ZoomInfo
    • It was quite simple to set up. We've tried a few different chat services on our website before, but the integration process is never as simple as the documentation suggests. Installing and configuring this, including integrating it to Slack, was actually quite simple.
    • Fabulous chatbot arrangement that expanded our site changes.
    Incentivized
    Read full review
    ScreenShots

    Hoory AI Screenshots

    Screenshot of the omnichannel Inbox that centralizes customer communications.Screenshot of the rule-based assistant used to visualize the user journey by carefully mapping the flow of customer interactions. The structure of each conversation is built with versatile building blocks, such as bubbles and input fields, logical action sequences, and integrations.Screenshot of the AI assistant that can be attached to omni-channel inboxes to maximize responses, automating interactions, and maintaining a synchronized approach across all customer messaging platforms.Screenshot of Hoory AI's stylization options, used to to match a brand identity by naming the widget, choosing an avatar option and setting up the right color schemeScreenshot of the rules to execute automated tasks.Screenshot of an example report that helps to achieve a deeper understanding of customer behavior