HostGator vs. Namesilo

HostGator for email, domain and website hosting--delightful, 100% satisfied! Have always had ample capacity for company email needs, features work well. I have used it off and on for several organizations since 2011. HostGator website building is fairly straightforward, although I wouldn't recommend it for first-time web designing. The pluses on the HostGator website builder: great-looking themes, adequate webpage capacity, really cool scrolling capabilities, which trends well now. Easier than building a WordPress website from scratch, which can also be done for free in HostGator. I'd say it's limited compared to feature-rich WP, but it designs as nicely as Wix.

Incentivized

Excellent customer service and support.Good self-service tools and modern security support. Overall highly satisfied with NameSilo as a domain registrar and would recommend them to anyone looking for a good domain registrar or hosting company. In a competitive space, they are one of the few leaders at the top.

• The pricing is a big feature for this hosting company
• Every three years when the hosting contract is coming to an end, they offer a reduced fee to upgrade your server plan, which is more cost effective than renewing at the regular rate for whatever plan you're currently using.
• The customer service workers are professional and friendly.

• Support could be better, it takes a long time to connect with somebody
• You need to pay extra for a backup you can rely on
• SiteLock is sold separately, but did not help when we were hacked
• Site seems to slow down from time to time

Incentivized

Because we have in house technical support to compensate the lack of quality HostGator tech support, and because the price continues to be affordable the business is likely to continue using HostGator. They provide what the business needs and we have in house support to maintain it.

While you will get support from HostGator, it seems to be a different level from 8-10 years ago. It may take 15-20 minutes to get someone on chat, and unless you follow up, I've found followup email support to take a couple of days. If you stick with it, though, you will get support, and I've never had a problem they couldn't help with.

Incentivized

I prefer HostGator over GoDaddy. HostGator does have better and more reliable customer support, and the user interface and user experience are overall much more friendly and easier to use. GoDaddy does have downtime associated with their hosting in my experience, but I have not experienced that with HostGator.

Incentivized

Compared to other domain and DNS registrars Namesilo does a very good job. I would put them in the same top-tier category as google domains or cloud flare. They are offer top-of-class customer support and service as well as a very polished user interface. Highly recommended to anyone.

• Usage of resale options easily quadrupled the money I was spending on HostGator
• Trust in the host has to be earned, and HostGator has not retained that for me -- it will be a while before I feel confident in their uptime again
• Overall, HG has been a positive impact on my business as a web developer

Incentivized