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HostGator's hosting is reliable and a value for the price
February 23, 2020

HostGator's hosting is reliable and a value for the price

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HostGator

I use HostGator's reseller shared hosting for client websites and a couple of my own sites. I use it for less-trafficked websites and lower budget clients. HostGator's shared hosting allows for a cheaper alternative to VPS hosting while sacrificing speed where it isn't needed. The service's uptime is very decent and a good value overall for the money.
  • Inexpensive
  • Reliable uptime
  • Wait times in support chat can belong.
  • First-tier support isn't always knowledgeable in technical details.
  • Reliable hosting to resell
  • Good shared hosting with well-rounded installers.
I've found HostGator shared hosting to be a faster alternative to InMotion Hosting. inMotion's i/o limitations keep it second to HostGator, in my opinion. When compared to Bluehost, I've found HostGator to be faster and easier to configure and manage. The support for inMotion is overall quicker to connect than HostGator's.
While you will get support from HostGator, it seems to be a different level from 8-10 years ago. It may take 15-20 minutes to get someone on chat, and unless you follow up, I've found followup email support to take a couple of days. If you stick with it, though, you will get support, and I've never had a problem they couldn't help with.

Do you think HostGator delivers good value for the price?

Yes

Are you happy with HostGator's feature set?

Yes

Did HostGator live up to sales and marketing promises?

Yes

Did implementation of HostGator go as expected?

Yes

Would you buy HostGator again?

Yes

For shared hosting, HostGator is perfect for those with enough technical knowledge to work through simple problems. The problems aren't due to the host. It's just that you may end up waiting for support if it's needed. For small low-load websites, it works well, but shared hosting can be a little slow with larger sites on Wordpress, WooCommerce, and a few plugins. Again, it will all work; it just may lag slightly.