TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HostGator

    Score6 out of 10
    N/AHostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.

    $2.75

    per month

    Pricing
    HostGator
    Editions & Modules
    Hatchling
    $2.75
    per month
    Baby
    $3.50
    per month
    Business
    $5.25
    per month
    Offerings
    Pricing Offerings
    HostGator
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    HostGator
    Considered Both Products
    Newfold Digital (Endurance + Web.com)
    Chose HostGator
    I prefer HostGator over GoDaddy. HostGator does have better and more reliable customer support, and the user interface and user experience are overall much more friendly and easier to use. GoDaddy does have downtime associated with their hosting in my experience, but I have not …
    Incentivized
    Chose HostGator
    I have used Bluehost and Westhost before. All of these hosts were very similar--similar pricing, interface, uptime, and hosting options. We ended up moving to Bluehost as our sites grew. Overall, I like Bluehost better. They were more reliable and easier to use and I liked …
    Incentivized
    Chose HostGator
    I've found HostGator shared hosting to be a faster alternative to InMotion Hosting. inMotion's i/o limitations keep it second to HostGator, in my opinion. When compared to Bluehost, I've found HostGator to be faster and easier to configure and manage. The support for inMotion …
    Incentivized
    Chose HostGator
    HostGator is packed with much more features than our previous web hosts, and They had a lot of positive reviews. One of the reasons we selected them over some of the others was that even though they were WordPress-friendly, they still allowed us access to more complex features …
    Incentivized
    Chose HostGator
    Before moving to HostGator, we used a local hosting company that offered features and services it could not maintain. The cost escalated briefly while the product suffered, eventually killing the company altogether. Thankfully HostGator was available to provide everything we …
    Incentivized
    Chose HostGator
    This is for web design purposes. In versatility, not as good as WordPress, but pretty close to Squarespace and Wix. In ease of use, much easier than WordPress, about the same as Squarespace and Wix. In the choice of design templates, as good as all three.

    The current client …
    Incentivized
    Chose HostGator
    I haven't used any other hosting providers.
    Incentivized
    Chose HostGator
    We chose HostGator because we were looking for a cloud hosting solution that has cPanel. Other cPanel hostings like SiteGround also provide cPanel cloud hosting but their price is really expensive. Other hosting solutions like DigitalOcean and Vultr are pretty affordable but …
    Incentivized
    Chose HostGator
    HostGator is #1 in this category. Bluehost has terrible reviews and is always going down.
    Incentivized
    Chose HostGator
    When we were looking at hosting companies, it boiled down to both HostGator & GoDaddy. We chose HostGator because the sales team spoke to us more directly, whereas GoDaddy felt like they were reading a script.

    I did not compare speeds of websites between the two hosting …
    Incentivized
    Chose HostGator
    HostGator is competitive in pricing. Siteground and GoDaddy were close competitors. I also ended up using WebSynthesis with a unique IP and a managed WordPress service which solves any hacking issues.
    Incentivized
    Chose HostGator
    HostGator has far fewer services and features. HostGator also has terrible support. For a little more money you can invest in a better support team like SiteGround and inMotion hosting offer.
    Incentivized
    Chose HostGator
    Ultimately, WebHostingPad just didn't have the quality or reliability I needed and full on VPS services like DO or Linode were total overkill. HG is fantastic for "it just works" FTP accessible hosting on a LaMP stack.
    Incentivized
    Chose HostGator
    GoDaddy has ALOT of cons but is usually picked for being cheap. Host Gator is way more worth it.
    Incentivized
    Chose HostGator
    We looked at GoDaddy and a few other hosting companies before signing with HostGator as a reseller. We've continued to look at other companies when a particular business case presented itself for us to do so, however, it has always come down to us staying with HostGator for …
    Incentivized
    Chose HostGator
    GoDaddy comes with a reputation for quick install options, but HostGator had more to offer at a cheaper rate.
    Incentivized
    Chose HostGator
    HostGator is a good platform, but not quite as capable as WPEngine.
    Incentivized
    Chose HostGator
    I believe that HostGator is the most affordable and no-nonsense hosting provide of all that I've tried. I think they most closely compare with GoDaddy. However, HostGator is easier to work with and often has better pricing over the long run because they offer more promotional …
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    Best Alternatives
    HostGator
    Small Businesses
    AccuWebHosting.Com
    Score9.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Enterprises
    AccuWebHosting.Com
    Score9.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    HostGator
    Likelihood to Recommend
    6.9
    (19 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    Support Rating
    7.8
    (5 ratings)
    User Testimonials
    HostGator
    Likelihood to Recommend
    Newfold Digital (Endurance + Web.com)
    HostGator for email, domain and website hosting--delightful, 100% satisfied! Have always had ample capacity for company email needs, features work well. I have used it off and on for several organizations since 2011. HostGator website building is fairly straightforward, although I wouldn't recommend it for first-time web designing. The pluses on the HostGator website builder: great-looking themes, adequate webpage capacity, really cool scrolling capabilities, which trends well now. Easier than building a WordPress website from scratch, which can also be done for free in HostGator. I'd say it's limited compared to feature-rich WP, but it designs as nicely as Wix.
    Incentivized
    Read full review
    Pros
    Newfold Digital (Endurance + Web.com)
    • The pricing is a big feature for this hosting company
    • Every three years when the hosting contract is coming to an end, they offer a reduced fee to upgrade your server plan, which is more cost effective than renewing at the regular rate for whatever plan you're currently using.
    • The customer service workers are professional and friendly.
    Read full review
    Cons
    Newfold Digital (Endurance + Web.com)
    • Support could be better, it takes a long time to connect with somebody
    • You need to pay extra for a backup you can rely on
    • SiteLock is sold separately, but did not help when we were hacked
    • Site seems to slow down from time to time
    Incentivized
    Read full review
    Likelihood to Renew
    Newfold Digital (Endurance + Web.com)
    Because we have in house technical support to compensate the lack of quality HostGator tech support, and because the price continues to be affordable the business is likely to continue using HostGator. They provide what the business needs and we have in house support to maintain it.
    Read full review
    Support Rating
    Newfold Digital (Endurance + Web.com)
    While you will get support from HostGator, it seems to be a different level from 8-10 years ago. It may take 15-20 minutes to get someone on chat, and unless you follow up, I've found followup email support to take a couple of days. If you stick with it, though, you will get support, and I've never had a problem they couldn't help with.
    Incentivized
    Read full review
    Alternatives Considered
    Newfold Digital (Endurance + Web.com)
    I prefer HostGator over GoDaddy. HostGator does have better and more reliable customer support, and the user interface and user experience are overall much more friendly and easier to use. GoDaddy does have downtime associated with their hosting in my experience, but I have not experienced that with HostGator.
    Incentivized
    Read full review
    Return on Investment
    Newfold Digital (Endurance + Web.com)
    • Usage of resale options easily quadrupled the money I was spending on HostGator
    • Trust in the host has to be earned, and HostGator has not retained that for me -- it will be a while before I feel confident in their uptime again
    • Overall, HG has been a positive impact on my business as a web developer
    Incentivized
    Read full review
    ScreenShots