Overall Satisfaction with HostGator
We use HostGator to host our website, and to provide automated backups of the website. We get our SSL certificate through them, and also have their SiteLock add-on for providing an additional piece of security. To manage the site, we use their cPanel interface. Until about a year ago, we also had them hosting our email addresses but we migrated off of that plan, and retained only the website services.
- A simple backup is included at no cost
- Haven't experienced any downtime for 2 years
- Uses cPanel, which is familiar and easy to work with
- Support could be better, it takes a long time to connect with somebody
- You need to pay extra for a backup you can rely on
- SiteLock is sold separately, but did not help when we were hacked
- Site seems to slow down from time to time
- The basic plan we were sold was not enough for us, so we had to re-work our budget
- Having a website with our own domain has increased sales and visibility
When we were looking at hosting companies, it boiled down to both HostGator & GoDaddy. We chose HostGator because the sales team spoke to us more directly, whereas GoDaddy felt like they were reading a script.
I did not compare speeds of websites between the two hosting companies, but it's something I wish I had done. However, speed isn't really that much of a deciding factor for us so it likely wouldn't have swayed us.
I did not compare speeds of websites between the two hosting companies, but it's something I wish I had done. However, speed isn't really that much of a deciding factor for us so it likely wouldn't have swayed us.