TrustRadius

HouseCall Pro vs. SAP Field Service Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HouseCall Pro
Score 8.9 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$65
per month 1 user
SAP Field Service Management
Score 8.6 out of 10
N/A
Based on Coresystems' field service management software acquired by SAP in 2018, SAP Field Service Management provides a cloud-based / SaaS digital field service management solution that supports front- and back-office processes, and enables team collaboration while keeping customers informed. It supports real-time scheduling, dispatch, and job tracking and workers in real time, assisted by AI and presented as a Gantt chart or in map view.N/A
Pricing
HouseCall ProSAP Field Service Management
Editions & Modules
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
HouseCall ProSAP Field Service Management
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
HouseCall ProSAP Field Service Management
Best Alternatives
HouseCall ProSAP Field Service Management
Small Businesses
Method:CRM
Method:CRM
Score 9.3 out of 10
Method:CRM
Method:CRM
Score 9.3 out of 10
Medium-sized Companies
Oracle Service
Oracle Service
Score 8.2 out of 10
Oracle Service
Oracle Service
Score 8.2 out of 10
Enterprises
Oracle Service
Oracle Service
Score 8.2 out of 10
Oracle Service
Oracle Service
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HouseCall ProSAP Field Service Management
Likelihood to Recommend
7.0
(2 ratings)
7.9
(5 ratings)
Usability
-
(0 ratings)
8.2
(5 ratings)
User Testimonials
HouseCall ProSAP Field Service Management
Likelihood to Recommend
HouseCall Pro
[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
SH
Sarah Hooley
Office Manager
Read full review
SAP
It covers all standard functionalities one business is looking for there jobs and outages to be planned using skills , dispatching, scheduling, Time and material and activities with Smartforms along with the review processes All type of outages can be taken care in terms of predictive maintainance, preventive or emergency or onsite job repair process etc
VS
Varun Sharma
Global service owner
Read full review
Pros
HouseCall Pro
  • Online Booking
  • Instant credit card funding
  • Customer Text Notifications
Ben Borenstein | TrustRadius Reviewer
Ben Borenstein
Electrical Contractor
Read full review
SAP
  • In my experience, SAP Field Service Management is user friendly
  • SAP Field Service Management has good integration with c4c and s4
  • In my experience, SAP Field Service Management has easy configuration
Verified User
Anonymous
Read full review
Cons
HouseCall Pro
  • Job costing
  • QBO integration
  • Reporting
SH
Sarah Hooley
Office Manager
Read full review
SAP
  • In my opinion, there is room for improvement for SAP Field Service Management to be More user friendly
  • I think there is room for improvement for SAP Field Service Management to be More offline
Verified User
Anonymous
Read full review
Likelihood to Renew
HouseCall Pro
No answers on this topic
SAP
Though it is good tool but still having issues with stability and need good amount of technical support to implement
Verified User
Anonymous
Read full review
Usability
HouseCall Pro
No answers on this topic
SAP
SAP Field Service Management offers extensive functionality for managing field operations but has a moderate learning curve. Its design emphasizes capability and integration over simplicity, which can challenge new users, particularly those unfamiliar with SAP’s interface conventions.
Verified User
Anonymous
Read full review
Support Rating
HouseCall Pro
No answers on this topic
SAP
Support is not very good
Verified User
Anonymous
Read full review
Alternatives Considered
HouseCall Pro
Much easier to use.
Ben Borenstein | TrustRadius Reviewer
Ben Borenstein
Electrical Contractor
Read full review
SAP
Have used GCSS-Army
Verified User
Anonymous
Read full review
Return on Investment
HouseCall Pro
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
SH
Sarah Hooley
Office Manager
Read full review
SAP
  • Better usability for dispatchers and technicians
  • Faster and more clear service for Customers
  • Increase in revenue from Service
Verified User
Anonymous
Read full review
ScreenShots