Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HouseCall Pro
Score 9.2 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$65
per month 1 user
WordPress VIP
Score 8.7 out of 10
Enterprise companies (1,001+ employees)
Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.N/A
Pricing
HouseCall ProWordPress VIP
Editions & Modules
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
HouseCall ProWordPress VIP
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
HouseCall ProWordPress VIP
Security
Comparison of Security features of Product A and Product B
HouseCall Pro
-
Ratings
WordPress VIP
7.4
2 Ratings
9% below category average
Role-based user permissions00 Ratings7.42 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
HouseCall Pro
-
Ratings
WordPress VIP
7.4
2 Ratings
4% below category average
API00 Ratings9.12 Ratings
Internationalization / multi-language00 Ratings5.72 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
HouseCall Pro
-
Ratings
WordPress VIP
8.2
2 Ratings
7% above category average
WYSIWYG editor00 Ratings9.11 Ratings
Code quality / cleanliness00 Ratings7.42 Ratings
Admin section00 Ratings8.32 Ratings
Page templates00 Ratings8.21 Ratings
Mobile optimization / responsive design00 Ratings9.11 Ratings
Publishing workflow00 Ratings7.32 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
HouseCall Pro
-
Ratings
WordPress VIP
8.0
2 Ratings
8% above category average
Content taxonomy00 Ratings7.31 Ratings
SEO support00 Ratings7.31 Ratings
Bulk management00 Ratings7.42 Ratings
Availability / breadth of extensions00 Ratings9.11 Ratings
Community / comment management00 Ratings9.12 Ratings
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HouseCall ProWordPress VIP
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Method:CRM
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Score 9.5 out of 10
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Jotform
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Score 8.8 out of 10
Image Relay
Image Relay
Score 9.5 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HouseCall ProWordPress VIP
Likelihood to Recommend
7.0
(2 ratings)
8.5
(19 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
7.2
(19 ratings)
User Testimonials
HouseCall ProWordPress VIP
Likelihood to Recommend
HouseCall Pro
[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
Read full review
Automattic
WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
Read full review
Pros
HouseCall Pro
  • Online Booking
  • Instant credit card funding
  • Customer Text Notifications
Read full review
Automattic
  • Security - class leading security, ensuring sites are protected and operate hassle free
  • Scalability - provide patches and updates first before the market place
  • Reliability - up to 99.9% up time, with a fantastic track record
  • Performance - hitting the high notes for Core Web Vitals and ensuring WordPress is operating at its peak performance
Read full review
Cons
HouseCall Pro
  • Job costing
  • QBO integration
  • Reporting
Read full review
Automattic
  • Too many different dashboard formats
  • Everything should have the same look and feel.
  • The admin portal looks different than the user content portal
Read full review
Likelihood to Renew
HouseCall Pro
No answers on this topic
Automattic
It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
Read full review
Usability
HouseCall Pro
No answers on this topic
Automattic
There is documentation for everything you might need.
Read full review
Support Rating
HouseCall Pro
No answers on this topic
Automattic
The people who work for WordPress VIP clearly are passionate about representing the organisation. Therefore when support is required, they do go above and beyond what you may expect in terms of overall support. They take security very seriously, and due to the nature of VIP, it's rarely a concern for the end-user, if at all.
Read full review
Alternatives Considered
HouseCall Pro
Much easier to use.
Read full review
Automattic
Our team manages 4 different brands' websites and before WordPress VIP we were using multiple different hosts including DreamHost and AWS. These were convoluted and didn't offer the enterprise features for our organization that WP VIP was capable of. We also considered Pantheon, but they were not Wordpress-centric enough for the direction we were going.
Read full review
Return on Investment
HouseCall Pro
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
Read full review
Automattic
  • Working as a WordPress VIP gold partner has helped our business grow from 12 staff to 28 staff in 2 years. They have brought many projects to the table that are always the right ones for us and they really understand our goals as a business.
Read full review
ScreenShots