HPE Aruba Networking Switches vs. UniFi WiFi Access Points

These devices are rock solid, you will se them up once and not have to mess with them for years. They are work horses that don't die. We use them in an office environment and have only ever had 1 fail due to a PSU issue, we got a replacement next day and it's been working great.

Incentivized

I love the equipment for small-scale commercial solutions and quality without the price tag. I might not recommend their products for a large organization with multiple locations and servers. However, the GUI interface will allow remote access and setup across the network. I think this is a great solution for small businesses and families or home office solutions, provided there is some IT knowledge for setup and maintenance.

Incentivized

• REST API capability
• Wired & Wireless 802.1x configuration easiness
• Wireless Access Points (APs) zero touch provisioning
• Its high-end family (running the AOS-CX firmware) supports a virtualization technology called VSX (Virtual Switching Extension) which allows 2 switches to present itself as one virtualized switch under Layer 2, and as 2 separate routers under Layer 3; thereby providing high availability.

Incentivized

• Ubiquti WLAN is very easy on setup for fast deployment.
• The monitoring software is offered at different level. Cloudkey, or just throwing up their free controller on a PC somewhere.
• It also does a great job of publishing timely updates to firmware, and addressing bug issues.
• The ease of the interface, without adding a bunch of fluff, makes this literally the best out there in my opinion.

Incentivized

• I have had issues finding monitoring software that natively supports Provision/Aruba OS. Most are designed primarily with Cisco in mind.
• HPE/Aruba switches have historically had issues with corrupt flash. This seems to be less common in more recent models.
• HPE/Aruba's switching portfolio can be confusing. Some models run on the Aruba OS while some others run on Comware. There is some overlap in these model lines so at times is can be tough to tell which switch is right.

Incentivized

• Initial configuration of access points can be rather tricky. Each one I have installed was a complete pain to get setup and connected with the UniFi Controller software. I never worked out what causes me problems, but thankfully once I've stumbled through the correct procedure, it does work completely reliably after that, for years on end.
• The UniFi Controller software will nag you to share usage data. When offered to opt-in, I choose not to do so, but you'll eventually be nagged again on a future login.
• Some of the 'tooltips' within the Controller software could be more informative.

Incentivized

I have not had that many issues with these products. Aruba Central has been really helpful. The Integration Capabilities allows us to use Clearpass . For individuals new to enterprise-grade networking, there can still be a learning curve associated with understanding the concepts and the specifics of the Aruba configuration.

Incentivized

Ubiquiti makes great Access points at various tiers provided far better coverage and throughput than consumer-grade wireless repeaters and routers. We have not had any performance complaints from guests or from the administration who use the wifi on a daily basis.

Incentivized

HPE Support is very easy to reach. A knowledgable rep can be reached in a few minutes. After some basic troubleshooting if the failure is due to hardware I can receive a replacement within a day or even in a few hours.

Incentivized

Ubiquiti support is minimal, which is said to help decrease the cost of the equipment. However, with many reports of emails going directly to the Ubiquiti support line taking days to hear a response, you're better off either engaging with the community forums for help from fellow UniFi users or reaching out to a reseller that has training on the equipment that can assist.

Incentivized

We used to have a lot of Cisco switches which are great, but
the support contracts and other expenses mount up quickly; one of the main
reasons for switching to HP for networking was the cost, but the hardware and
software have gotten so much better over the years.

I can’t see us changing network hardware unless the price increases dramatically.

Incentivized

Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.

Incentivized

• I really like the idea of paying for the switches one time and just pay for support going forward. The prices are on the high end but I think it is worth it. I wish they would include all the features in one go so we would not have to pay for every new feature.

Incentivized

• Can't say it enough, prices are awesome, so ROI is very high IMHO.
• Remote cloud management allows me to service more clients at greater distances.
• Project estimates become much more attractive when you can show the savings vs more expensive solutions.

Incentivized