HPE ProLiant DL vs. Scale Computing Platform

It's well suited for a VMWare Esxi cluster setup. You are guaranteed to have the same CPU chipset to ensure the servers on the cluster are compatible with each other. We've had to stagger the purchase of systems by six months and have had compatibility issues. It's also well suited for I/O such as MS SQL or Oracle databases, Exchange servers, domain controllers. Pretty much any server setup will work with no issues on the HPE Proliant DL line. It's less appropriate as a NAS server, we had purchased one that ran on Windows Storage. Since it was more or less running Windows as a single controller, we had issues where it has locked up and caused an outage.

Incentivized

Scale is best suited to environments that do not have excessive external or proprietary peripherals. Integrating with tape drive backups or robot tape libraries can be problematic. The most effective use of Scale systems is for companies running multiple instances of the same operating system. The hypervisor's code/file-sharing nature does an excellent job managing new instances while keeping the increase in storage to a minimum.

• Highly reliable. We've never had one go down unexpectedly in 11 years.
• High performance. Current 380 G10s are configured with 1.5TB of RAM, always the shortest commodity in virtual environments.
• Great manageability: iLO boards allow us to run headless without the Advanced license even.

Incentivized

• Simplicity - I do not have to create storage buckets or micromanage anything.
• Efficiency - Lower power use since moving to a hyperconverged environment.
• Scalability - Adding additional hardware is easy, and increasing things like the amount of RAM or number of cores is easy.

Incentivized

• iLO Advanced - I feel like this is just a money grab. Give me the remote features, at least the remote console, with the purchase. I'd be OK with paying for the advanced license for more centralized functionality, but straight remote sessions? That should just be there.
• Software entitlements and online interaction are a little wanting. This isn't the hardware per se, but enterprise products are often heavily tied to online services and tools and that could be a lot better.

Incentivized

• Dedicated Lights-Out Solution for low-end systems
• Ability to replace smaller storage drives with larger ones, rather than requiring the addition of an entire node for storage increases
• Different UI views for VMs: ability to minimize certain groups and have that persist through log-ins

Since I have had no issues with downtime; easier management of my cluster and the ability to lower the number of devices in my Infrastructure, I will gladly renew my support contract with Scale Computing HC3 and upgrade my equipment with them when it comes time for it.

Incentivized

We have been using these servers for many years now and we have used different generations of this product line. We have never faced a catastrophic issue using these and even the smaller issues that we have faced have been dealt with by the technical support team of HP. They have been a reliable partner in our data center.

Incentivized

Everything you need to do is point-and-click easy. If you are the kind of admin who wants to edit every config file and endlessly customize your environment, then Scale may not be for you. On the other hand, if you just want it to work really well, and do what they told you it will do, then Scale is the ideal system.

Incentivized

Never had an outage or an error. Once a hard drive failed, but Scale kept on working flawlessly without interruption.

Incentivized

Performance has been just as outstanding as reliability. I have never experienced delays in any aspect of usage.

Incentivized

Overall, HPE support meets our requirements. They offer handy 24x7 phone support with clear case resolution interface. Engineers from HPE know their hardware and software. They are polite and help to find quick solutions for their customers. We don't need to prioritize our service requests to account managers to find how to fix or improve our service support.

Incentivized

They are very knowledgeable about their own products and hardware addressing my concerns or issues very quickly and on the first contact. Calls concerning VMware migrations and Acronis backup took a little more time for more complicated issues, but the Scale Computing Platform techs were diligent to stay on top of issues until they were resolved. Most of my issues have been with the initial setup/migration.

Incentivized

I did not do in-person training.

Incentivized

Because Scale is so simple, the training is just as quick and easy.

Incentivized

The implementation was very easy. We had Scale support on standby and they were ready and eager to help if needed. The process went so fast the employees in the organization did not even know it was done.

Incentivized

I've used Dell poweredge servers and they were great too, but I found remotely deploying HPE hardware was significantly easier and faster. One thing I love about HPE is when i got to deploy an OS remotely via iLO I can utilize the virtual media URL as opposed to mounting an iso. these eliminates the SSL overhead and the OS can be deployed in under an hour. Mounting an ISO has proven reliable but due to the SSL overhead it can take hours. In addition i found im able to register my HPE hardware with HPE and they provide me a clean IT dashboard of all of my hardware and they give me alerts as to expiring support coverage, if a server is down or reporting an error. its a very solid and reliable solution all around.

Incentivized

We previously used Microsoft Hyper V and VMWare and, before that, a room for single-purpose servers. My satisfaction with Scale is because it is a more straightforward product to install and use; it has incredible speed and reliability. In the past, getting support from Microsoft was labor intensive, and with VMWare, there was a language accent barrier.

Incentivized

HC3 is one of the best products I have purchased for our district. It is unbelievably reliable to the point that they shoot themselves in the foot on support contracts.

Incentivized

• Allowed us to move forward with running web-based applications and to scale them as needed.
• The lack of future driver support has made it difficult to consider upgrades, we may need to go with more expensive hardware in the future to be able to maintain upgrades.
• While we have not realized all the business growth benefits we expected from this investment, we have had much more flexibility and options when we need to change our environment to meet the business needs.

Incentivized

• With the high cost of the leading competitor the savings starts day one and saves every year after.
• Scale can be administered by a tier one technician so cost of labor is reduced.
• If there is a problem like a cyber attack, the savings kick in with the least amount of downtime.

Incentivized