HRdirect Smart Apps vs. Rippling

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HRdirect Smart Apps
Score 8.4 out of 10
Small Businesses (1-50 employees)
HRdirect Smart Apps is an HR Management software solution from HRdirect, a a division of ComplyRight, Inc., dedicated to developing and delivering “Solutions for Smart Employers” since 1985. The vendor says HRdirect supports business managers at more than 500,000 locations with essential employee management and compliance tasks. HRdirect Smart Apps aims to help users work efficiently and affordably. The vendor's goal is to simplify complex processes and free employers from compliance…N/A
Rippling
Score 8.5 out of 10
N/A
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single system. For example, when onboarding a new employee, Rippling can take a new hire from anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party…
$8
starting price per user, per month
Pricing
HRdirect Smart AppsRippling
Editions & Modules
No answers on this topic
Recommended
$8.00
starting price per user, per month
Offerings
Pricing Offerings
HRdirect Smart AppsRippling
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.For additional pricing details visit the Rippling pricing page.
More Pricing Information
Community Pulse
HRdirect Smart AppsRippling
Top Pros
Top Cons
Features
HRdirect Smart AppsRippling
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
HRdirect Smart Apps
10.0
1 Ratings
24% above category average
Rippling
8.1
560 Ratings
3% above category average
Employee demographic data10.01 Ratings8.0372 Ratings
Job profiles and administration10.01 Ratings8.3452 Ratings
Compliance data (COBRA, OSHA, etc.)10.01 Ratings7.3301 Ratings
Employment history00 Ratings8.1389 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.3383 Ratings
Organizational charting00 Ratings8.0472 Ratings
Organization and location management00 Ratings8.3402 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
156% below category average
Rippling
9.0
519 Ratings
11% above category average
Approval workflow1.01 Ratings9.1496 Ratings
Balance details00 Ratings9.0456 Ratings
Annual carry-forward and encashment00 Ratings8.8312 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
HRdirect Smart Apps
10.0
1 Ratings
21% above category average
Rippling
8.9
642 Ratings
9% above category average
View and generate pay and benefit information10.01 Ratings9.2603 Ratings
Update personal information10.01 Ratings9.3631 Ratings
View company policy documentation10.01 Ratings8.9504 Ratings
Employee recognition00 Ratings8.3303 Ratings
View job history00 Ratings8.9426 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
154% below category average
Rippling
8.2
265 Ratings
8% above category average
Report builder1.01 Ratings8.0258 Ratings
Pre-built reports1.01 Ratings8.0242 Ratings
Ability to combine HR data with external data00 Ratings8.6203 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
156% below category average
Rippling
8.8
428 Ratings
9% above category average
New hire portal1.01 Ratings8.8420 Ratings
Manager tracking tools1.01 Ratings8.8300 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
HRdirect Smart Apps
-
Ratings
Rippling
8.5
604 Ratings
6% above category average
Pay calculation00 Ratings8.5523 Ratings
Off-cycle/On-Demand payment00 Ratings8.1324 Ratings
Benefit plan administration00 Ratings8.8544 Ratings
Direct deposit files00 Ratings9.1528 Ratings
Salary revision and increment management00 Ratings8.5361 Ratings
Reimbursement management00 Ratings8.0299 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
HRdirect Smart Apps
-
Ratings
Rippling
7.9
234 Ratings
2% above category average
Tracking of all physical assets00 Ratings7.9234 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
HRdirect Smart Apps
-
Ratings
Rippling
8.6
165 Ratings
5% above category average
Corporate goal setting00 Ratings8.9140 Ratings
Individual goal setting00 Ratings8.6146 Ratings
Line-of sight-visibility00 Ratings8.3140 Ratings
Performance tracking00 Ratings8.6144 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
HRdirect Smart Apps
-
Ratings
Rippling
8.6
195 Ratings
8% above category average
Performance plans00 Ratings8.3170 Ratings
Performance improvement plans00 Ratings8.2159 Ratings
Review status tracking00 Ratings9.1167 Ratings
Review reminders00 Ratings9.1183 Ratings
Multiple review frequency00 Ratings8.5149 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
HRdirect Smart Apps
-
Ratings
Rippling
9.2
152 Ratings
15% above category average
Create succession plans/pools00 Ratings9.1124 Ratings
Candidate ranking00 Ratings9.3133 Ratings
Candidate search00 Ratings9.2139 Ratings
Candidate development00 Ratings9.2128 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
HRdirect Smart Apps
-
Ratings
Rippling
8.7
174 Ratings
10% above category average
Job Requisition Management00 Ratings9.2134 Ratings
Company Website Posting00 Ratings8.4128 Ratings
Publish to Social Media00 Ratings8.9119 Ratings
Job Search Site Posting00 Ratings8.8120 Ratings
Duplicate Candidate Prevention00 Ratings8.2123 Ratings
Applicant Tracking00 Ratings8.5128 Ratings
Notifications and Alerts00 Ratings9.0157 Ratings
Best Alternatives
HRdirect Smart AppsRippling
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HRdirect Smart AppsRippling
Likelihood to Recommend
10.0
(1 ratings)
8.0
(684 ratings)
Likelihood to Renew
1.0
(1 ratings)
9.1
(6 ratings)
Usability
-
(0 ratings)
8.3
(681 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
1.0
(1 ratings)
8.1
(613 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
HRdirect Smart AppsRippling
Likelihood to Recommend
ComplyRight
UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Read full review
Rippling
Rippling is the best payroll provider if you have multiple companies that you want registered together. No other payroll provider we spoke to offered the multi-EIN feature that Rippling provides. We are a small company and Rippling works great for us at our size. I do not know how well the application scales, but I could see the systems being less than ideal for very large companies. Similarly, a very small company many not need all the features that Rippling offers and can get away with a cheaper payroll company. For example, a sole proprietorship with two employees probably should use Gusto or some other option if they need a payroll company, but Rippling would still be a useful service for these companies vs. no payroll company at all. It is just a matter of price.
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Pros
ComplyRight
  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
Read full review
Rippling
  • Clean UI - there is no ambiguity about what function each button will perform.
  • Very easy to navigate. It is not difficult to find what is being looked for.
  • Single location for multiple functions. This is great for me as there is one central hub for all professional admin matters. Saving me valuable time that I can better spend on more pressing work matters.
Read full review
Cons
ComplyRight
  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
Read full review
Rippling
  • Providing point of contact for different aspects of the program, we have a customer service rep, who is fantastic, but he is the only person I know to reach out to, and he generally has to follow up with me with information on which department/person I need to get in touch with to resolve my question.
  • Their "help" section is a bit difficult to navigate, but I will say the team chat makes up for that particular shortfall.
  • Their pricing is a bit all over the place. Everything is "al a carte," so the costs can add up quickly.
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Likelihood to Renew
ComplyRight
As previously described, there are too many unresolved issues.
Read full review
Rippling
Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!
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Usability
ComplyRight
No answers on this topic
Rippling
Rippling stands out with its dependable, transparent, and intuitive platform for HR management. It simplifies tasks like managing team details, payroll, and benefits, making them straightforward and efficient. This user-friendliness has been a game-changer for companies like Noticed, where it streamlined employee onboarding and Open Enrollment. Their features combine to create a positive and stress-free experience for HR professionals and employees alike. Rippling's focus on user-friendliness makes it a clear choice for companies seeking a streamlined and efficient HR solution.
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Reliability and Availability
ComplyRight
No answers on this topic
Rippling
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
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Performance
ComplyRight
No answers on this topic
Rippling
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
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Support Rating
ComplyRight
Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
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Rippling
The Rippling support team is INCREDIBLE. Their chat bot feature is very robust and if you need a live agent they are quick to hop on and a very helpful and friendly. Whether you need a Zoom call for a screen share or things are complicated and they need to make a support ticket, they will always work with you until you find a solution. VERY helpful! and Onboarding as a company/customer was great too.
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Alternatives Considered
ComplyRight
No answers on this topic
Rippling
Proof was much more convoluted and not easy to maneuver. Also all the platforms could not relate to each other and so nothing was streamlined in its approach. Also things seemed to lag and was not very up to date when it needed to be. I feel rippling has simplified their processes
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Scalability
ComplyRight
No answers on this topic
Rippling
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
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Return on Investment
ComplyRight
  • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
  • Harassment training module is excellent.
Read full review
Rippling
  • The organization of information increased the business efficiency
  • Employee can search for themselves, leaving HR to do the things they need to be productive
  • Access 24/7 thru mobile app allows employee to function when they have the opportunity leaving the normal work hours for other business.
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ScreenShots

HRdirect Smart Apps Screenshots

Screenshot of EMPLOYEE RECORDS
Smarter, Centralized Employee Management

 - Directory & Records
 - Employee Self-Service
 - Document StorageScreenshot of ATTENDANCE CALENDAR
Take Control of Employee Attendance

 - 12-Month Calendars
 - Absence Code Management
 - Absence NotesScreenshot of I-9 & W-4
Ease the Burden of Completing I-9 and W-4 Forms

 - Onboarding Workflow
 - Guided I-9 & W-4 Forms
 - History & Audit TrackingScreenshot of JOB APPLICATION
Smart Hiring Begins Before the Interview

 - Compliant Questions Library
 - Customizable Application
 - Online Application LinkScreenshot of PROGRESSIVE DISCIPLINE
Your Guide to an Effective Disciplinary Program

 - Employee Warning Notices
 - Discipline History
 - Action Plan DocumentationScreenshot of TIME OFF REQUEST
Let Employees Handle Time Off Requests for You

 - Employee Time Off Requests
 - Supervisor Approval Workflow
 - Attendance Calendar Sync

Rippling Screenshots

Screenshot of Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: Management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.