Good feature set and usability for the price
November 05, 2025

Good feature set and usability for the price

Jeremy Schultz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rippling

With Rippling, we get a one stop shop for all things HR. Our benefits, pay, PTO, and leave management are all under one umbrella. This simplifies workflow and limits the number of systems we need to access to take care of day to day HR tasks. Our organization is fewer than 50 employees and the balance of cost to feature set for our size was the main factor in choosing Rippling.

Pros

  • Benefits administration
  • Tax and pay administration
  • PTO tracking

Cons

  • Leave approval
  • Communication management
  • Overall troubleshooting
  • saved money on subscription
  • saved time with simplified processes
  • streamlined open enrollment
We chose Rippling primarily based on cost and feature set available. As a small organization, budget is a high priority. Rippling gave us enterprise-level features at an affordable cost for an early stage start up. We appreciate that we have the opportunity to expand our feature set within Rippling as our business and workforce grow.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

The user interface is very intuitive most of the time. It is easy to see where and how to navigate, edit, and interact with the software. The leave approval notification system (and associated communications) were the one area where this was not the case. Those were difficult processes to address. To be fair to Rippling, that is likely the result of our initial configuration - so user error on our part.
With Rippling, we get a one stop shop for all things HR. Our benefits, pay, PTO, and leave management are all under one umbrella. This simplifies workflow and limits the number of systems we need to access to take care of day to day HR tasks.

Despite the one-stop shop aspect of it all, some processes ended up being more problematic than others, for instance, sometimes PTO requests that have been approved do not register as such - and sometimes duplicate notifications go out on those approvals. To be fair to Rippling, this is likely user error on our part with initial or continued setup issues, but it is also not (seemingly) easily remediated.

Our overall experience with Rippling has been positive. The simplicity and ease of use definitely overcome the few nagging issues that we have experienced.

Rippling Feature Ratings

Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
6
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
9
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
7
Approval workflow
5
Balance details
6
Annual carry-forward and encashment
6
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
7
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
9
Multiple review frequency
7
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
Not Rated
Manager tracking tools
7
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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