What users are saying about
10 Ratings
55 Ratings
10 Ratings
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Score 8 out of 100
55 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Hubble

I like the real time aspect of the Hubble reporting. I can have checks run and then immediately go into Hubble and run a check backup report, import it to Excel and send off to people who need it right away. It's great to be able to have updated records at the touch of button.
Anonymous | TrustRadius Reviewer

Twilio Segment

Segment is a great choice for early-stage companies that are looking to experiment with different analytics software, and can afford scaling up Segment to $500-2k+ per month in costs. For companies/websites that require very simple analytics, like tracking conversion rates, a cheaper, less comprehensive piece of analytics software would likely be a bit more suitable.
Fedor Paretsky | TrustRadius Reviewer

Feature Rating Comparison

Budgeting, Planning, and Forecasting

Hubble
8.5
Twilio Segment
Long-term financial planning
Hubble
8.0
Twilio Segment
Financial budgeting
Hubble
8.0
Twilio Segment
Forecasting
Hubble
9.0
Twilio Segment
Management reporting
Hubble
9.0
Twilio Segment

Consolidation and Close

Hubble
8.6
Twilio Segment
Financial data consolidation
Hubble
9.0
Twilio Segment
Journal entries and reports
Hubble
8.0
Twilio Segment
Multi-currency management
Hubble
8.2
Twilio Segment
Intercompany Eliminations
Hubble
9.1
Twilio Segment
Local and consolidated reporting
Hubble
8.2
Twilio Segment
Detailed Audit Trails
Hubble
9.0
Twilio Segment

Financial Reporting and Compliance

Hubble
8.6
Twilio Segment
Financial Statement Reporting
Hubble
8.0
Twilio Segment
Management Reporting
Hubble
8.7
Twilio Segment
Excel-based Reporting
Hubble
9.0
Twilio Segment

Analytics

Hubble
9.0
Twilio Segment
Personalized dashboards
Hubble
9.0
Twilio Segment

Integration

Hubble
9.0
Twilio Segment
Excel data integration
Hubble
10.0
Twilio Segment
Direct links to 3rd-party data sources
Hubble
8.0
Twilio Segment

Pros

Hubble

  • Ease of use - very straightforward, can start using the product on day 1.
  • Power - very fast and accurate data retriever.
  • Great customer service.
Anonymous | TrustRadius Reviewer

Twilio Segment

  • Ease of event tracking. Just like Google Analytics, except you can warehouse your own data for a reasonable price. Warehousing your own event data is critical for companies that want to leverage data science at some point in their existence (which should be all companies these days).
  • Price. Startups can get by with the free version of Segment for a long time.
  • Integrations and sources. Segment makes it easy to warehouse other types of data such as Google AdWords, Facebook Ads, etc. It also allows you to send event data to 3rd party services like Google Analytics.
Tim Abraham | TrustRadius Reviewer

Cons

Hubble

  • When you drill down to a linked report, it doesn't run automatically unless you set the users settings to automatically run all reports when opened.
  • Named user licensing.
Greg Gall | TrustRadius Reviewer

Twilio Segment

  • Some connectors (EG HubSpot source) do not have necessary fields/data and it's unclear how to get these built out.
  • Some destination connectors have limitations and can require rework to make the data flowing thru Segment meet the requirements of the ad connectors.
  • Not much consistency across connectors.
  • At scale, can struggle with data volumes and loading data in one sync, causing data to change retroactively.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Hubble

Hubble 9.1
Based on 1 answer
We have been using Hubble for almost 10 years and it has not let us down.
Greg Gall | TrustRadius Reviewer

Twilio Segment

No score
No answers yet
No answers on this topic

Support Rating

Hubble

No score
No answers yet
No answers on this topic

Twilio Segment

Twilio Segment 8.2
Based on 11 answers
Over the period it took us to set up, we kept going back to their enablement team to help us with the setup, and they were always ready and were very helpful in the entire process. Even with their documentation, they took the time out to help us work through the process. We've never had a message/email unanswered for more than an hour on working days.
Manan Vora | TrustRadius Reviewer

Alternatives Considered

Hubble

I haven't used any other tools like Hubble.
Anonymous | TrustRadius Reviewer

Twilio Segment

I'm not sure these are "official competitors" (or alternatives) to Segment, but we use them in parallel for different goals. We use Datadog for logging and monitoring and we use Mixpanel to perform data analysis based on the data we gather using Segment (and other sources). I don't think we ever evaluated any other service vs. Segment. I think we got a recommendation on Segment, liked it and decided to use it (and we're happy with it since).
Yaniv Vararu | TrustRadius Reviewer

Return on Investment

Hubble

  • Hubble helps us achieve our goals as a department and as a whole business.
Anonymous | TrustRadius Reviewer

Twilio Segment

  • Saved a ton of time for setting up user tracking
  • Provided user data and tracking visibility to the entire team by turning on the mixpanel integration - this only took a week or so
  • It does get hard to manage all of your events in a clean spreadsheet - you must have 1 person who leads this initiative so that you keep track of events
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Hubble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Hubble Editions & Modules

Additional Pricing Details

Twilio Segment

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Twilio Segment Editions & Modules

Edition
Free$0.001
Team$120.002
BusinessContact Sales3
  1. Includes 1,000 visitors/mo
  2. Includes 10,000 visitors/mo
  3. Custom Volume
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Hubble
8.0
Twilio Segment
9.1

Likelihood to Renew

Hubble
9.1
Twilio Segment

Support Rating

Hubble
Twilio Segment
8.2

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