What users are saying about
12 Ratings
86 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100
86 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

    Budgeting, Planning, and Forecasting

    8.5

    Hubble

    85%

    Twilio Segment

    Feature Set Not Supported
    N/A
    Hubble ranks higher in 4/4 features

    Long-term financial planning

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Financial budgeting

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Forecasting

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Management reporting

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Consolidation and Close

    8.6

    Hubble

    86%

    Twilio Segment

    Feature Set Not Supported
    N/A
    Hubble ranks higher in 6/6 features

    Financial data consolidation

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Journal entries and reports

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Multi-currency management

    8.2
    82%
    2 Ratings
    N/A
    0 Ratings

    Intercompany Eliminations

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    Local and consolidated reporting

    8.2
    82%
    1 Rating
    N/A
    0 Ratings

    Detailed Audit Trails

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Financial Reporting and Compliance

    8.6

    Hubble

    86%

    Twilio Segment

    Feature Set Not Supported
    N/A
    Hubble ranks higher in 3/3 features

    Financial Statement Reporting

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Management Reporting

    8.7
    87%
    2 Ratings
    N/A
    0 Ratings

    Excel-based Reporting

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Analytics and Reporting

    9.0

    Hubble

    90%

    Twilio Segment

    Feature Set Not Supported
    N/A
    Hubble ranks higher in 1/1 features

    Personalized dashboards

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Integration

    9.0

    Hubble

    90%

    Twilio Segment

    Feature Set Not Supported
    N/A
    Hubble ranks higher in 2/2 features

    Excel data integration

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Direct links to 3rd-party data sources

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Twilio Segment is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Hubble

    80%
    3 Ratings
    8.2

    Twilio Segment

    82%
    20 Ratings

    Likelihood to Renew

    9.1

    Hubble

    91%
    1 Rating

    Twilio Segment

    N/A
    0 Ratings

    Support Rating

    Hubble

    N/A
    0 Ratings
    7.9

    Twilio Segment

    79%
    11 Ratings

    Likelihood to Recommend

    Insightsoftware, Inc

    I like the real time aspect of the Hubble reporting. I can have checks run and then immediately go into Hubble and run a check backup report, import it to Excel and send off to people who need it right away. It's great to be able to have updated records at the touch of button.
    Read full review

    Twilio

    Best suited: - Merging emails coming from: Facebook leads forms, Unbounce or landing pages forms, Google forms, any other kind of lead generation tool and bundling all that information together for a single user "profile". - Passing events generated in multiple applications by the same user (product selected in web, product discarded in cart, etc) and delivering those events into other applications (like a CRM) Less appropriate: - Reading/updating data directly from segment from a frontend application
    Read full review

    Pros

    Insightsoftware, Inc

    • Ease of use - very straightforward, can start using the product on day 1.
    • Power - very fast and accurate data retriever.
    • Great customer service.
    Read full review

    Twilio

    • Multi-platform. Segment has easy integrations in many different web, backend, and app platforms/frameworks. We use the Segment SDK in Android and iOS as well as our node.js backend.
    • Segment is fairly affordable for early-stage companies that are trying out different analytics software. The "developer" plan is free and is suitable for most companies with products that have a small user base.
    • The UI is great! It is extremely intuitive and easy-to-learn, and this made it take very little time to integrate this software into our analytics and marketing workflows.
    Read full review

    Cons

    Insightsoftware, Inc

    • When you drill down to a linked report, it doesn't run automatically unless you set the users settings to automatically run all reports when opened.
    • Named user licensing.
    Read full review

    Twilio

    • More and richer sources. For example, MailChimp is a source but the data you get from MailChimp is quite limited. I ended up writing my own scripts to take better advantage of MailChimp's API because Segment's integration was lacking.
    • Better examples on how to set up event tracking. Pageview tracking is easy enough, but it would be nice if they had a sample app and corresponding code for it and showed you, via Git commits, how to add various kinds of events.
    Read full review

    Pricing Details

    Hubble

    Starting Price

    Editions & Modules

    Hubble editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Twilio Segment

      Starting Price

      $120 per month

      Editions & Modules

      Twilio Segment editions and modules pricing
      EditionModules
      Free$0.001
      Team$120.002
      BusinessContact Sales3

      Footnotes

      1. Includes 1,000 visitors/mo
      2. Includes 10,000 visitors/mo
      3. Custom Volume

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Insightsoftware, Inc

      We have been using Hubble for almost 10 years and it has not let us down.
      Read full review

      Twilio

      No answers on this topic

      Support Rating

      Insightsoftware, Inc

      No answers on this topic

      Twilio

      Over the period it took us to set up, we kept going back to their enablement team to help us with the setup, and they were always ready and were very helpful in the entire process. Even with their documentation, they took the time out to help us work through the process. We've never had a message/email unanswered for more than an hour on working days.
      Read full review

      Alternatives Considered

      Insightsoftware, Inc

      I haven't used any other tools like Hubble.
      Read full review

      Twilio

      I'm not sure these are "official competitors" (or alternatives) to Segment, but we use them in parallel for different goals. We use Datadog for logging and monitoring and we use Mixpanel to perform data analysis based on the data we gather using Segment (and other sources). I don't think we ever evaluated any other service vs. Segment. I think we got a recommendation on Segment, liked it and decided to use it (and we're happy with it since).
      Read full review

      Return on Investment

      Insightsoftware, Inc

      • Hubble helps us achieve our goals as a department and as a whole business.
      Read full review

      Twilio

      • Segment has enabled us to get a full view of our front end activity, join it to our back-end activity, and get full visibility into our funnels and user activity.
      • Segment lets us send events to ad tools with a full audit trail so all the numbers line up.
      • Segment also brings data from other sources into our data warehouse, saving our data engineering time from building commodity connectors.
      Read full review

      Screenshots

      Add comparison