Hubdoc vs. Zoho Expense

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hubdoc
Score 9.3 out of 10
N/A
Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).
$12
per month
Zoho Expense
Score 8.5 out of 10
N/A
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.N/A
Pricing
HubdocZoho Expense
Editions & Modules
Starting Price
$12.00
per month
No answers on this topic
Offerings
Pricing Offerings
HubdocZoho Expense
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
HubdocZoho Expense
Expense Management
Comparison of Expense Management features of Product A and Product B
Hubdoc
-
Ratings
Zoho Expense
6.3
2 Ratings
25% below category average
Employee Expense Reporting00 Ratings8.52 Ratings
Corporate Card Reconciliation00 Ratings4.02 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Hubdoc
-
Ratings
Zoho Expense
7.7
2 Ratings
6% below category average
Customizable Approval Policies00 Ratings7.52 Ratings
Financial Document Management00 Ratings8.01 Ratings
Payment Status Tracking00 Ratings7.52 Ratings
Payment Audit Trail00 Ratings8.01 Ratings
Duplicate Bill Detection00 Ratings6.02 Ratings
Advanced OCR00 Ratings9.01 Ratings
Electronic Funds Transfer00 Ratings8.02 Ratings
Best Alternatives
HubdocZoho Expense
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Score 9.8 out of 10
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Dext Prepare (with Receipt Bank)
Score 9.2 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.5 out of 10
BILL Spend & Expense
BILL Spend & Expense
Score 8.9 out of 10
Enterprises
M‑Files
M‑Files
Score 9.1 out of 10
Webexpenses
Webexpenses
Score 8.5 out of 10
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User Ratings
HubdocZoho Expense
Likelihood to Recommend
10.0
(14 ratings)
7.5
(6 ratings)
Usability
10.0
(1 ratings)
10.0
(2 ratings)
Support Rating
3.0
(3 ratings)
10.0
(3 ratings)
User Testimonials
HubdocZoho Expense
Likelihood to Recommend
Xero
When I am out purchasing items for my business I can quickly take photos of receipts and upload via the app and not have to worry if I lose or damage a receipt. This is very handy for me. Hubdoc also allows me to get all my invoices, payments and statements to my bookkeeper very easily which saves me money and time. I only use Hubdoc for business purposes which is where I feel it is most suitable. I probably wouldn't use it for personal stuff as I don't track personal that strictly.
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Zoho
Zoho Expense is wonderful when you have a distributed or remote team or workforce that needs to submit expenses reports throughout the month into a single software and approval system. Zoho Expense does make it easy to train, onboard, and use all of the end-user features for submitting and generating expense reports.
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Pros
Xero
  • Extracts data from documents both from a feed and a scan really quick.
  • Availability of automated feeds directly from the supplier.
  • Integration with accounting software e.g. Xero (now owned by them) and QBO.
  • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
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Zoho
  • The program will notify users if they have entered a duplicate charge.
  • Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so.
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Cons
Xero
  • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
  • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
  • you have to upload each document separately. The program cannot differentiate/split PDFs.
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Zoho
  • Could have more default options. Instead of making my users select payment method, allow us to default it to one of the options.
  • More room for customization by department. My service department needs different categories of expenses then my sales department.
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Usability
Xero
I think this is one of the easiest apps to use on both mobile and desktop. Once it was all set up by my bookkeeper all I needed to do was upload things. I recall the set up being quite simple and we've only made a few small changes over the years.
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Zoho
Probably the easiest Zoho Application to setup, which is to say quite easy. No user has complained about it being difficult. Admin staff like it as well.
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Support Rating
Xero
At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
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Zoho
The only reason I give Zoho a 9 is because of the issue with the Chart of Accounts skewing every time I export/import. I believe this is due to the fact that I use sub-accounts and Zoho cannot differentiate. Still hoping. :)
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Alternatives Considered
Xero
We did not get far into evaluating other solutions we were looking at because Hubdoc came highly recommended from peers, coupled with Xero and Gusto. The cost for Thompson-Reuters is high. We quickly honed in on Hubdoc due to cost and recommendation and are very glad that we did.
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Zoho
I've used Concur in the past for managing and submitting expenses. When comparing what I know about Zoho to Concur, Zoho seems to be a more simplified tool focused on simply managing expenses, inputting, tracking, submitting and getting reimbursed. Based on what I know, Zoho gets the job done with no frills.
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Return on Investment
Xero
  • We are processing much faster than expected
  • Clients are getting receipts in faster and allowing us not to stalk them to process their banking
  • It is a file for us besides attaching to the invoice we also have the history of bills/receipts in Hubdoc
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Zoho
  • We have had some issues with the credit card reconciliation process which has made our monthly accounting / close process. This has been a negative
  • Positive ROI is that team members spend less time on expense reports due to the ease of reporting
  • Positive ROI is that substantial training and onboarding is not needed due to the features and simplicity.
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