Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot CRM
Score 8.4 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
MYOB
Score 7.0 out of 10
N/A
MYOB now has a suite of subscription-based products and a browser-based accounting product that was released in August 2010. On 24 October 2012, MYOB released AccountRight Live - the cloud-enabled version of its flagship product. MYOB competes with Xero and QuickBooks.
$11
per month
Pricing
HubSpot CRMMYOB
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Solo
$11
per month
Lite
$34
per month
Pro
$63
per month
Premier
$88.50
per month
Account Right Plus
$150
per month
Offerings
Pricing Offerings
HubSpot CRMMYOB
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HubSpot CRMMYOB
Features
HubSpot CRMMYOB
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot CRM
7.8
1594 Ratings
1% above category average
MYOB
-
Ratings
Customer data management / contact management8.71535 Ratings00 Ratings
Workflow management7.81506 Ratings00 Ratings
Territory management5.0184 Ratings00 Ratings
Opportunity management8.21439 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.41551 Ratings00 Ratings
Contract management8.0185 Ratings00 Ratings
Quote & order management7.61053 Ratings00 Ratings
Interaction tracking8.41496 Ratings00 Ratings
Channel / partner relationship management8.2186 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot CRM
7.3
1065 Ratings
4% below category average
MYOB
-
Ratings
Case management7.8991 Ratings00 Ratings
Call center management6.8857 Ratings00 Ratings
Help desk management7.4912 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot CRM
8.4
1405 Ratings
10% above category average
MYOB
-
Ratings
Lead management8.61326 Ratings00 Ratings
Email marketing8.21336 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot CRM
7.8
1456 Ratings
2% above category average
MYOB
-
Ratings
Task management8.11397 Ratings00 Ratings
Billing and invoicing management7.4728 Ratings00 Ratings
Reporting8.01289 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot CRM
7.7
1425 Ratings
2% above category average
MYOB
-
Ratings
Forecasting7.61123 Ratings00 Ratings
Pipeline visualization7.91354 Ratings00 Ratings
Customizable reports7.71313 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot CRM
7.3
1360 Ratings
4% below category average
MYOB
10.0
7 Ratings
27% above category average
Custom fields7.91333 Ratings00 Ratings
Custom objects7.31159 Ratings00 Ratings
Scripting environment6.3132 Ratings00 Ratings
API for custom integration7.6948 Ratings10.07 Ratings
Plug-ins00 Ratings10.06 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot CRM
8.5
1317 Ratings
2% above category average
MYOB
10.0
12 Ratings
21% above category average
Single sign-on capability8.61178 Ratings10.011 Ratings
Role-based user permissions8.41254 Ratings10.012 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot CRM
6.9
902 Ratings
6% below category average
MYOB
-
Ratings
Social data6.8884 Ratings00 Ratings
Social engagement7.0874 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot CRM
7.7
1010 Ratings
6% above category average
MYOB
-
Ratings
Marketing automation7.61003 Ratings00 Ratings
Compensation management7.8660 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot CRM
7.7
1196 Ratings
3% above category average
MYOB
-
Ratings
Mobile access7.71196 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
HubSpot CRM
-
Ratings
MYOB
10.0
12 Ratings
30% above category average
Pay calculation00 Ratings10.012 Ratings
Benefit plan administration00 Ratings10.08 Ratings
Direct deposit files00 Ratings10.010 Ratings
Salary revision and increment management00 Ratings10.08 Ratings
Reimbursement management00 Ratings10.08 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
HubSpot CRM
-
Ratings
MYOB
10.0
12 Ratings
25% above category average
Dashboards00 Ratings10.011 Ratings
Standard reports00 Ratings10.012 Ratings
Custom reports00 Ratings10.011 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
HubSpot CRM
-
Ratings
MYOB
9.0
16 Ratings
17% above category average
Accounts payable00 Ratings10.016 Ratings
Accounts receivable00 Ratings10.016 Ratings
Cash management00 Ratings10.015 Ratings
Bank reconciliation00 Ratings10.016 Ratings
Expense management00 Ratings10.012 Ratings
Time tracking00 Ratings6.07 Ratings
Fixed asset management00 Ratings10.09 Ratings
Multi-currency support00 Ratings10.08 Ratings
Multi-division support00 Ratings10.07 Ratings
Regulations compliance00 Ratings10.09 Ratings
Electronic tax filing00 Ratings5.19 Ratings
Self-service portal00 Ratings6.37 Ratings
Global Financial Support00 Ratings10.06 Ratings
Primary and Secondary Ledgers00 Ratings10.08 Ratings
Intercompany Accounting00 Ratings10.06 Ratings
Localizations00 Ratings10.06 Ratings
Journals and Reconciliations00 Ratings10.012 Ratings
Enterprise Accounting00 Ratings2.84 Ratings
Configurable Accounting00 Ratings10.09 Ratings
Centralized Rules Framework00 Ratings10.04 Ratings
Standardized Processes00 Ratings10.08 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
HubSpot CRM
-
Ratings
MYOB
10.0
9 Ratings
29% above category average
Inventory tracking00 Ratings10.09 Ratings
Automatic reordering00 Ratings10.06 Ratings
Location management00 Ratings10.06 Ratings
Manufacturing module00 Ratings10.06 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
HubSpot CRM
-
Ratings
MYOB
10.0
7 Ratings
27% above category average
Pricing00 Ratings10.07 Ratings
Order entry00 Ratings10.07 Ratings
Credit card processing00 Ratings10.06 Ratings
Cost of goods sold00 Ratings10.07 Ratings
Order Orchestration00 Ratings10.05 Ratings
End-to-end order visibility00 Ratings10.05 Ratings
Order exception Resolution00 Ratings10.05 Ratings
Best Alternatives
HubSpot CRMMYOB
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 9.1 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Zoho Books
Zoho Books
Score 9.0 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Oracle Fusion Cloud Enterprise Performance Management
Oracle Fusion Cloud Enterprise Performance Management
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubSpot CRMMYOB
Likelihood to Recommend
8.1
(1638 ratings)
8.1
(19 ratings)
Likelihood to Renew
9.6
(29 ratings)
9.5
(2 ratings)
Usability
7.9
(1486 ratings)
8.9
(15 ratings)
Support Rating
6.8
(23 ratings)
1.2
(14 ratings)
Implementation Rating
7.8
(8 ratings)
5.0
(1 ratings)
Ease of integration
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
HubSpot CRMMYOB
Likelihood to Recommend
HubSpot
I have used HubSpot CRM to help grow and scale companies which range in size from SMB businesses owned by one person up through enterprise companies doing hundreds of millions in revenue. There are not any use cases where HubSpot CRM has not been able to suit the needs for what we've needed from it.
Read full review
MYOB
MYOB is suitable for any business. I have two different businesses and both use MYOB effectively. I use MYOB to pay wages every fortnight for both businesses. This enables me to track exactly what is happening with everyone's different sick leave and holiday entitlements easily. I'm also able to keep track of expenditure and balance and reconcile the accounts against bank statements.
Read full review
Pros
HubSpot
  • Personalized email campaigns: It helps to create highly effective personalized emails with its wonderful content tokens.
  • Scheduling of meetings: It eliminates the bottlenecks in the process of meeting schedule with its amazing integrating capabilities with other calendar tools like Google calendar. It also ensures the automatic reminders of meetings to the participants of meeting.
  • Automation for follow-up : With its feature called "sequences", follow-up emails made easy.
Read full review
MYOB
  • MYOB is very easy to navigate and find the correct information.
  • The Help section was very straight forward and very easy to learn.
  • MYOB was a great accounting tool for our business as it provided the accountant, sales, etc all of the information they need all in one place.
Read full review
Cons
HubSpot
  • A lot of my companies have one URL for a ton of branches and each branch has their own name and location so I have to manually enter all the information because they all have the same URL so I can't easily use an Excel file to import those contacts so a faster solution to this would be appreciated
  • Making Corporate and branch associations is very tedious, it would be nice if the companies that all share the same url would automatically associate with the corporate company so I didn't have to manually do it
  • I would like to not see all the extra feature tabs in my layout because I am not using them so it would be nice to be able to turn them off (even the ones that are in my plan that I don't use, it would be nice to turn them off)
Read full review
MYOB
  • [In my opinion,] horrible interface to import data
  • [In my opinion,] user interface stuck in 1995
  • Needs improvement to usability
  • Contestant price increases
  • [In my opinion,] new in-app advertising is annoying
  • Countless different windows to do simple tasks like onboard an employee
  • [In my experience,] too slow
Read full review
Likelihood to Renew
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
Read full review
MYOB
Our clients seems hesitant to change softwares so I don't see why we wouldn't be renewing with MYOB
Read full review
Usability
HubSpot
I give it this rating because when I first joined the team here I had never used HubSpot before. Within a week I was up to speed on the CRM and knew pretty much how to use it based on its user friendliness. The different tabs on the side and organization of the site did not make me anxious when I first started which is hard to say for most CRM platforms because their can be A LOT going on on but, HubSpot has been my favorite CRM thus far and being in marketing the last 7, going on 8 years now I have worked with PLENTY of CRM's
Read full review
MYOB
Still 10 for me, I have no problem at all using this toll even it hangs sometimes, I need to log in again to refresh it and it always ask to update the MYOB app. i Also like the security of this platform, iT always asks for the code (before logging in.
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Support Rating
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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MYOB
MYOB accounting software basically works but looks and functions like 1998. Unfortunately their Antipiracy licensing system is absolutely TERRIBLE and verging on nearly criminal, scam! You must CONFIRM each and every data file and when it doesnt work you have to PAY THEM to fix their own file protection issues. If you dont pay them, they hold your data hostage as your company accounting information file becomes READ ONLY. Permantly, unless you pay them. This is a total extortion SCAM. I cannot believe a company can operate this way. With a lot of better product available... i dont imagine MYOB is going to survive much longer.
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Implementation Rating
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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MYOB
No answers on this topic
Alternatives Considered
HubSpot
I have used two other CRM systems; they were in-house at my company, so I can't search for them in the list. Previous CRM systems ran very sluggishly, lacking many features such as transactions. Very often, they did not add sent emails or added them incorrectly. Adding contacts was unintuitive and had a lot of mandatory fields that had to be filled in manually, as this system did not download data online. There was no option to search if a lead existed; there was a function that theoretically should have notified of a duplicate, but only after the entire long list was filled out.
Read full review
MYOB
Not even close. Though I will say MYOB had a budget module where Zoho Books doesn't which is one thing severely lacking in Zoho Books. On the other hand, Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
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Return on Investment
HubSpot
  • We can raise the tickets easily from HubSpot only. There is no confusion about that.
  • There is difficulty raising tickets from Hubspot as once it is resolved, we will not be able to check again on the deal overview that needs to be solved.
  • HubSpot is very good compared to Salesforce and Zoho, as I have worked on all 3 till now.
Read full review
MYOB
  • Made a life a lot easier by removing a lot of separate entries in multiple excel sheets
  • With all of the relevant information in one place, it is easier to process payments.
  • Most of the business only have one person doing the payroll compared to the team effort.
Read full review
ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.