What users are saying about
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Top Rated
1496 Ratings
6 Ratings

HubSpot CRM

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Top Rated
1496 Ratings
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Score 8.4 out of 100
6 Ratings
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Score 8 out of 100

Likelihood to Recommend

HubSpot CRM

HubSpot CRM is well-suited to an environment where you are already using the HubSpot Marketing software and data can easily flow between the sales and marketing platforms for each lead/contact. If you don't have HubSpot marketing software the CRM might be less effective as a stand-alone. HubSpot CRM and HubSpot Marketing work better together.
Brian Hasenbauer | TrustRadius Reviewer

Sellsy

We like sellsy. Its not perfect and as other users have pointed out, there is and always will be, room for improvement.

If you require deep integration with Google apps and Microsoft Office 365, then Sellsy may not be for you. Sellsy just about manages to work with google in so far that it can sync contacts, calendar, sales docs and incoming email with google. There is currently no way to make sent email appear in the sent items section of sellsy unless you compose the email within the sellsy app. The O365 integration is not nearly as powerful as sellsy does not sync sellsy contacts or calendar with microsoft (in its current form).

I believe that one of the primary functions of any business management app should be the capability to centrally manage all of a company's business clients, contacts etc. and sync this data to all employee accounts with the 2 biggest players for business email (Microsoft and Google) as a minimum. This data should never be an island stored only on 1 application. The Discovery that sellsy does not currently sync contacts and calendars with O365 was a disappointment. If Sellsy started supporting exchange sync for Microsoft Office 365 we would immediately dump google and switch over. In fact Sellsy is the only reason we continue to use Gapps as we need our contacts and calendars synced to our mobile devices.

We have built up a list of small little things that do not work as expected since we started using sellsy and continually pass them on to the development team. Many are small trivial things from an engineering perspective but are still annoying nonetheless, especially to users who wish to get the job done. Employees are easily frustrated if they have to fight with software to do certain tasks. Annoyances in the user experience (no matter how small) can lead to lost productivity which in turn costs money in the business world. However based on our experience with Sellsy support we believe that they do listen carefully to their customers concerns and are on the path to deliver a quality experience to their customers through the process of frequent updates to the software. You can easily establish how good a SAAS provider is by measuring their ability to fix problems soon after they are initially reported.

In simple terms Sellsy is an incredibly feature rich application and is way ahead of the competition. It represents good value for money and is backed up by free support.
David Hogan | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

HubSpot CRM
8.0
Sellsy
Customer data management / contact management
HubSpot CRM
8.7
Sellsy
Workflow management
HubSpot CRM
8.2
Sellsy
Territory management
HubSpot CRM
7.3
Sellsy
Opportunity management
HubSpot CRM
8.3
Sellsy
Integration with email client (e.g., Outlook or Gmail)
HubSpot CRM
8.4
Sellsy
Contract management
HubSpot CRM
7.9
Sellsy
Quote & order management
HubSpot CRM
7.9
Sellsy
Interaction tracking
HubSpot CRM
8.5
Sellsy
Channel / partner relationship management
HubSpot CRM
7.3
Sellsy

Customer Service & Support

HubSpot CRM
7.5
Sellsy
Case management
HubSpot CRM
7.8
Sellsy
Call center management
HubSpot CRM
7.2
Sellsy
Help desk management
HubSpot CRM
7.5
Sellsy

Marketing Automation

HubSpot CRM
8.5
Sellsy
Lead management
HubSpot CRM
8.5
Sellsy
Email marketing
HubSpot CRM
8.5
Sellsy

CRM Project Management

HubSpot CRM
7.8
Sellsy
Task management
HubSpot CRM
8.3
Sellsy
Billing and invoicing management
HubSpot CRM
6.8
Sellsy
Reporting
HubSpot CRM
8.1
Sellsy

CRM Reporting & Analytics

HubSpot CRM
8.0
Sellsy
Forecasting
HubSpot CRM
7.8
Sellsy
Pipeline visualization
HubSpot CRM
8.3
Sellsy
Customizable reports
HubSpot CRM
8.0
Sellsy

Customization

HubSpot CRM
7.7
Sellsy
Custom fields
HubSpot CRM
8.3
Sellsy
Custom objects
HubSpot CRM
8.1
Sellsy
Scripting environment
HubSpot CRM
6.4
Sellsy
API for custom integration
HubSpot CRM
8.0
Sellsy

Security

HubSpot CRM
8.6
Sellsy
Single sign-on capability
HubSpot CRM
8.7
Sellsy
Role-based user permissions
HubSpot CRM
8.5
Sellsy

Social CRM

HubSpot CRM
7.7
Sellsy
Social data
HubSpot CRM
7.8
Sellsy
Social engagement
HubSpot CRM
7.6
Sellsy

Integrations with 3rd-party Software

HubSpot CRM
7.8
Sellsy
Marketing automation
HubSpot CRM
8.1
Sellsy
Compensation management
HubSpot CRM
7.4
Sellsy

Platform

HubSpot CRM
6.9
Sellsy
Mobile access
HubSpot CRM
6.9
Sellsy

Pros

HubSpot CRM

  • Sequences- setting up email/call campaign sequences for automated emails.
  • Automated emails shut off once the customer has responded so you can make a manual reply.
  • Very user friendly for your sales or account manager staff.
  • The ability to make templates for email and email tracking allows you to see how many times you have touched the client.
  • Setting up meetings and including a Zoom link is very simple and it tracks it in the activity thread.
  • Setting up tasks for daily operations allows you to never miss contacting or reengaging with a customer.
  • The ability to create new companies and HubSpot pulls in their financial information.
  • The analytics section allows you to be able to see your daily progress.
  • The dashboard helps you manage your pipeline for sales and productivity.
  • The ability to see email templates made across your department is very helpful.
  • User friendly!!!
Adrianne L. Watson | TrustRadius Reviewer

Sellsy

  • Appealing Design
  • Easy to prepare invoices and send them
  • Good tracking system
  • Friendly support staff
Pascal Guignard | TrustRadius Reviewer

Cons

HubSpot CRM

  • There is a lot of upsells within HubSpot. So while the custom sales reporting is great - I believe you have to pay more for it on most plans.
  • The ability to enroll contacts in a sales drip campaign is on a 1-to-1 basis which can be cumbersome if you have an influx of leads.
  • Depending on list size, email sends can be slow as it sends in batches.
Sura Hart | TrustRadius Reviewer

Sellsy

  • Training. The only real issue I have with Sellsy is that its got so many features its hard to understand them all. I looked for training videos and they are all in French. Thats a big problem for a guy who grew up in NJ.
  • I would embed training videos directly into the software. This way as you add services, you get a full tutorial immediately.
James DeRosa | TrustRadius Reviewer

Likelihood to Renew

HubSpot CRM

HubSpot CRM 9.5
Based on 5 answers
I give it such a high rating solely for the reason that we have made it this far in the CRM, and to change at this point would be a massive undertaking (both logistically to transfer all the data to a new CRM but also to relearn the processes required to make a new CRM work for us).
Anonymous | TrustRadius Reviewer

Sellsy

Sellsy 9.0
Based on 1 answer
Sellsy ticks the most boxes for us. While it could still do a lot of things better there is no other single app that offers the same spectrum of features at a comparable price for SMEs.
David Hogan | TrustRadius Reviewer

Usability

HubSpot CRM

HubSpot CRM 8.7
Based on 372 answers
I have used other software that is 'straight from the box' as well as completely custom built applications for businesses. Whilst HubSpot isn't the perfect solution, it is up there in terms of ease of use and customisability. It will definitely serve most companies very well who are looking for additional integrations with other applications and capturing data/reporting alongside managing clients.
Anonymous | TrustRadius Reviewer

Sellsy

Sellsy 7.2
Based on 3 answers
There is room for improvement.
Pascal Guignard | TrustRadius Reviewer

Reliability and Availability

HubSpot CRM

No score
No answers yet
No answers on this topic

Sellsy

Sellsy 9.0
Based on 2 answers
We have not yet experienced any down time with sellsy.
David Hogan | TrustRadius Reviewer

Performance

HubSpot CRM

No score
No answers yet
No answers on this topic

Sellsy

Sellsy 6.0
Based on 2 answers
Sellsy is slow to load pages for us. Sometimes waiting a few seconds. This could be due to our geographical location.
David Hogan | TrustRadius Reviewer

Support Rating

HubSpot CRM

HubSpot CRM 8.2
Based on 16 answers
HubSpot has a very good customer support, one can chat in real time by phone or text, or send an email. I have not had to use their support very much, but when I have they have been very professional and quick to respond to address my needs and concerns.
Anonymous | TrustRadius Reviewer

Sellsy

Sellsy 6.0
Based on 2 answers
Based on our experience. We have submitted a large amount of tickets and they have proven the Sellsy development team have the ability to respond fast and implement changes reasonably quickly. (Updated July 2015)
It took sellsy a number of weeks to solve an issue with the billable hours section of their application. This delayed us from being able to invoice our client for completed works. Lots of small things like email tracking timestamps have never been fixed even though we highlighted this issue months ago. Though small it is growing more and more frustrating to be reminded every time we try to see what time a client read or opened an email from us.
David Hogan | TrustRadius Reviewer

Implementation Rating

HubSpot CRM

HubSpot CRM 9.6
Based on 9 answers
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
Greg Linnemanstons | TrustRadius Reviewer

Sellsy

Sellsy 7.0
Based on 2 answers
If you are importing data from a CSV, Sellsy recommends you use OpenOffice. OpenOffice is an absolute disaster on Windows 8 and crashes every few mins. While no fault of Sellsy they should not recommend software which makes an already challenging task even more difficult. A small gripe in hindsight but during the process was deeply frustrating. For any users looking to format your CSV Google, try importing CSV data into Excel and your life will be much more easy.
David Hogan | TrustRadius Reviewer

Alternatives Considered

HubSpot CRM

HubSpot CRM is easier to use and less expensive than Salesforce. I find the functionality is slightly faster as well. I can have multiple HubSpot CRM tabs open simultaneously and move from deal to deal or contact to contact effortlessly while talking with [my] clients. [I find that with] HubSpot CRM I [don't have] to scramble through extra screens [simply to find] the pertinent information I need at hand.
Anonymous | TrustRadius Reviewer

Sellsy

For me it is close to what Salesforce did. I do not use all the options they both offer so I mostly judge on the customer / contact tool.
Laurence Vaurie | TrustRadius Reviewer

Scalability

HubSpot CRM

No score
No answers yet
No answers on this topic

Sellsy

Sellsy 10.0
Based on 1 answer
The license model once you understand it is very flexible allowing you to select from the modules within sellsy. This gives small companies control of the cost facilitating them with the option to only pay for the features they use.
David Hogan | TrustRadius Reviewer

Return on Investment

HubSpot CRM

  • Allows me to send out the number of emails I need each week (500) with ease compared to doing all of that manually-- more emails means more email bookings so more, clients.
  • Shorter deal cycles-- lets you maintain velocity and access materials quickly.
  • Give visibility into where we stand today and where we need to go to hit our goals.
Alex Giarrusso | TrustRadius Reviewer

Sellsy

  • It helped us look and operate professionally even though we had started out of our homes. That's huge.
James DeRosa | TrustRadius Reviewer

Screenshots

Pricing Details

HubSpot CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 Per Month [Unlimited Users]

HubSpot CRM Editions & Modules

Edition
Free Forever$01
CRM Bundle$502
  1. Per Month [Unlimited Users]
  2. per month
Additional Pricing Details

Sellsy

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$30.9 per month

Sellsy Editions & Modules

Edition
Sellsy$44.901
Staff member access$10.002
CRM pipelines license$10.002
Purchases and margins; Expenses; Subscriptions management; Helpdesk management$15.003
Project management; Marketing; Inventory management$20.003
  1. Administrator access
  2. Per User per Month
  3. Per Month [Unlimited Users]
Additional Pricing Details
Sellsy subscription: prices that fit your needs - Choose the features you need. Pay only for what you need.

Rating Summary

Likelihood to Recommend

HubSpot CRM
8.6
Sellsy
7.0

Likelihood to Renew

HubSpot CRM
9.5
Sellsy
9.0

Usability

HubSpot CRM
8.7
Sellsy
7.2

Reliability and Availability

HubSpot CRM
Sellsy
9.0

Performance

HubSpot CRM
Sellsy
6.0

Support Rating

HubSpot CRM
8.2
Sellsy
6.0

Implementation Rating

HubSpot CRM
9.6
Sellsy
7.0

Scalability

HubSpot CRM
Sellsy
10.0

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