TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hubstaff

    Score9.4 out of 10
    Small Businesses (1-50 employees)
    Hubstaff is a workforce analytics software tailored to boost productivity in remote, hybrid, and in-house teams while fostering a positive employee experience. Integrating with over 30 apps, Hubstaff's key features include time tracking, screenshots, activity tracking, URL and app monitoring, workforce analytics, automatic payroll and invoicing, scheduling, GPS and location monitoring, and timesheets. Hubstaff is compatible with Mac, Windows, Linux, Chrome, iOS, and…

    $14

    per month 2 seats (minimum)

    Intuit Online Payroll (discontinued)

    Score7.5 out of 10
    N/AIntuit Online Payroll was a small business payroll option available as a standalone SaaS solution, that Intuit announced it was discontinuing in favor of Quickbooks Online Payroll, available via Quickbooks.

    $22.50

    per month

    Pricing
    HubstaffIntuit Online Payroll (discontinued)
    Editions & Modules
    Starter
    $7
    per month per user (2 seat minimum)
    Grow
    $9
    per month per user (2 seat minimum)
    Team
    $12
    per month per user (2 seat minimum)
    Enterprise
    $300
    per year per seat
    Core
    22.50 + $4 per employee
    per month
    Premium
    37.50 + $8 per employee
    per month
    Elite
    62.50+ $10 per employee
    per month
    Offerings
    Pricing Offerings
    HubstaffIntuit Online Payroll (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    HubstaffIntuit Online Payroll (discontinued)
    Considered Both Products
    Hubstaff
    No answer on this topic
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    20 Answers
    50%
    Would buy again
    4 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    50%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    63%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    18 Answers
    57%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    17 Answers
    71%
    Implementation went as expected
    5 Answers
    Features
    HubstaffIntuit Online Payroll (discontinued)
    Payroll Management
    Comparison of Payroll Management features of Hubstaff and Intuit Online Payroll (discontinued)
    Feature
    Hubstaff
    -
    Ratings
    Intuit Online Payroll (discontinued)
    7.3
    10 Ratings
    12% below category average
    Pay calculation00 Ratings8.99 Ratings
    Support for external payroll vendors00 Ratings2.26 Ratings
    Off-cycle/On-Demand payment00 Ratings9.33 Ratings
    Benefit plan administration00 Ratings8.95 Ratings
    Direct deposit files00 Ratings3.89 Ratings
    Salary revision and increment management00 Ratings9.27 Ratings
    Reimbursement management00 Ratings8.78 Ratings
    Best Alternatives
    HubstaffIntuit Online Payroll (discontinued)
    Small Businesses
    Time Doctor
    Score8 out of 10
    Patriot Payroll
    Score8.6 out of 10
    Medium-sized Companies
    Toggl Track
    Score9 out of 10
    APS
    Score5.6 out of 10
    Enterprises
    TimeCamp
    Score7.3 out of 10
    ADP Streamline Payroll
    Score6.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HubstaffIntuit Online Payroll (discontinued)
    Likelihood to Recommend
    9.6
    (24 ratings)
    3.0
    (17 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    8.7
    (3 ratings)
    3.8
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (5 ratings)
    1.5
    (5 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HubstaffIntuit Online Payroll (discontinued)
    Likelihood to Recommend
    Hubstaff
    It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.
    Incentivized
    Read full review
    Intuit
    I believe the ideal scenario is when you are already using the Intuit family of products and the payroll bolts on to your existing QuickBooks infrastructure. Payroll software products have been around a long time, and this is a very competitive niche. Most of the companies do a good job of filing taxes promptly, reporting W-2 items properly, providing good reports, etc. Where you might really get some extra efficiency and benefit is the fact that the payroll is woven into the accounting system, creating one seamless enterprise solution. Also, where it might be less appropriate is in a really simple use case such as a one person company where there aren't complex fringe benefits to deal with. In that scenario, you can set up the ACH debits directly with the state agency and the IRS and possibly file your own 941, 940, W-2/W-3 and state equivalent forms. Of course, if you're willing to do this and are good with details, you can save yourself some money.
    Incentivized
    Read full review
    Pros
    Hubstaff
    • Its interface is also quite easy to handle and is designed in a user friendly way.
    • Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
    • Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.
    Incentivized
    Read full review
    Intuit
    • Integration with QuickBooks Desktop. This is the key strength of IP... it is a complete, native integration and let's you maintain all employee records and time keeping in QuickBooks
    • Job Costing. Another key differentiation -- some payroll outsources say they do true job costing (by work or item code). Don't believe them. If its' not integrated with your accounting system, you will not get "TRUE" job costing. You can get costs ASSIGNED to jobs (which may be fine), but you won't get item level detail in QuickBooks from anyone but Intuit.
    • Variety of Payment options. Use Direct Deposit or manual checks... or whatever you want. Since its in QB, you can make payments any way you want.
    • Cash Flow. This is both good and bad, but IP will not take taxes out of your bank account until they are due. That's different than some other providers that want assurance that you have the tax payments available at the moment you push "SUBMIT."
    Incentivized
    Read full review
    Cons
    Hubstaff
    • I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
    • [I believe it] needs a lot of upgrades in customer support system.
    Incentivized
    Read full review
    Intuit
    • My biggest issue is that they do continue to raise their prices on a regular basis and it makes people feel stuck when there are so many clients already using the system.
    • They do not support roaming employees, so employees that cross over into various tax jurisdictions in one pay period pose a challenge for calculating taxes and pay.
    • The setup can be a bit daunting still if you are not familiar with the system or the various taxes and requirements for reporting.
    Incentivized
    Read full review
    Likelihood to Renew
    Hubstaff
    Because it's easy to implement and use. It does not disrupt your work.
    Incentivized
    Read full review
    Intuit
    Works perfectly as advertised. Our simple needs are well taken care of.
    Incentivized
    Read full review
    Usability
    Hubstaff
    I give it 9 because it is really good for time tracking and managing remote teams. It helps me to manage my team very efficiently. Still, prices are high, so don't give 10. I need more discounts to add more team. Also need more accuracy as users are now fooling the tools with various cheats. Overall it is good and helfull
    Incentivized
    Read full review
    Intuit
    I would rate it a 0. It gets worse and worse all the time. It seems like every time I go into IOP to run a payroll for one of my clients, I have one more problem.
    Read full review
    Reliability and Availability
    Hubstaff
    I've never had any issues and always received proper support. They let you know in advance when they'll be in maintenance and it's always in odd hours, so it's good. You still can use it when they are maintaining it.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Performance
    Hubstaff
    I've never had any issues. It loads correctly and works like a charm.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Support Rating
    Hubstaff
    Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
    Incentivized
    Read full review
    Intuit
    The customer support personnel have always walked me through the steps they need to take to assist me. Never rushed through anything. Always exceptionally thorough, answering all my questions and even sharing my screen visually (I have control, not them). It actually helps me to resolve future issues and questions, if they should arise.
    Incentivized
    Read full review
    Implementation Rating
    Hubstaff
    None, everything went smoothly.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Alternatives Considered
    Hubstaff
    Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
    to me. It is no doubt a great tool for planning budgets, managing workflows,
    tracking time, and best supervision capabilities.
    Incentivized
    Read full review
    Intuit
    It's a payroll software with decent customer support readily available and direct integration with my accounting tools. This made it a prime fit for me, and made payment and tax reporting relatively simple, and errors readily correctable. It does not have time tracking, and I still believe that this software is overpriced, but it's the best fit for me right now.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Hubstaff
    I didn't help purchase this product. We just implement it.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Professional Services
    Hubstaff
    Not sure we used the professional service.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Return on Investment
    Hubstaff
    • Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
    • Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
    • HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.
    Incentivized
    Read full review
    Intuit
    • Positive: Less of a learning curve to train payroll accountants, as they are already familiar with using Intuit. Also, in general there are a larger pool of candidates who know this system than many of the other "niche" lesser known payroll products.
    • Positive: More options to choose from depending on the level of service needed. For example, there is a Full Service offering if needed. This might apply to an organization that doesn't have the resources available or an internal person who has the time/bandwidth to handle the entire company's payroll. Thus, it is possible to cherry pick the level of service needed depending on the type of company/situation.
    • Positive: Good audit trail. This can be extremely important and cost efficient when a business is going through an external audit by an outside CPA firm and the payroll accounting function is undergoing testing (ie. less time required by the external auditor would likely lower their bill for their services).
    Incentivized
    Read full review
    ScreenShots

    Hubstaff Screenshots

    Screenshot of the time tracking interface, with screenshotsScreenshot of the remote work dashboardScreenshot of Hubstaff's 30 project management integrations