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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hubstaff

    Score9.4 out of 10
    Small Businesses (1-50 employees)
    Hubstaff is a workforce analytics software tailored to boost productivity in remote, hybrid, and in-house teams while fostering a positive employee experience. Integrating with over 30 apps, Hubstaff's key features include time tracking, screenshots, activity tracking, URL and app monitoring, workforce analytics, automatic payroll and invoicing, scheduling, GPS and location monitoring, and timesheets. Hubstaff is compatible with Mac, Windows, Linux, Chrome, iOS, and…

    $14

    per month 2 seats (minimum)

    Worksuite

    Score6 out of 10
    Enterprise companies (1,001+ employees)
    Worksuite (formerly Shortlist) is designed to help companies find and manage their complete external workforce (freelancers, contractors, and vendors) by providing a single platform to source, onboard, manage, review/rate and pay them.N/A
    Pricing
    HubstaffWorksuite
    Editions & Modules
    Starter
    $7
    per month per user (2 seat minimum)
    Grow
    $9
    per month per user (2 seat minimum)
    Team
    $12
    per month per user (2 seat minimum)
    Enterprise
    $300
    per year per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    HubstaffWorksuite
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    HubstaffWorksuite
    Considered Both Products
    Hubstaff
    No answer on this topic
    Worksuite Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    18 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Best Alternatives
    HubstaffWorksuite
    Small Businesses
    Time Doctor
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Toggl Track
    Score9 out of 10
    No answers on this topic
    Enterprises
    TimeCamp
    Score7.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HubstaffWorksuite
    Likelihood to Recommend
    9.6
    (24 ratings)
    5.4
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (3 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (5 ratings)
    4.1
    (2 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HubstaffWorksuite
    Likelihood to Recommend
    Hubstaff
    It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.
    Incentivized
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    Worksuite Inc.
    We haven't found another system that can do all that Shortlist can do (payments, tax paperwork, profile management, project management, on-boarding, etc...) but it doesn't mean we always love using Shortlist. Shortlist is cumbersome to work in and requires LOTS of redundant clicking. Something as simple as being able to right-click to open on any profile/page/account/link would save hours in a week where as now to get to two side-by-side items on some lists, you have to click back a page, re-load, and scroll down to select the next option. I appreciate that Shortlist manages all the tax paperwork and has created for us a on-boarding system that flows nicely and allows multiple team members to manage their piece of the process.
    Incentivized
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    Pros
    Hubstaff
    • Its interface is also quite easy to handle and is designed in a user friendly way.
    • Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
    • Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.
    Incentivized
    Read full review
    Worksuite Inc.
    • Shortlist allows us to pay our freelancers without having to personally manage the back end paperwork of payroll
    • Shortlist handles all the year end tax paperwork creation and distribution
    Incentivized
    Read full review
    Cons
    Hubstaff
    • I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
    • [I believe it] needs a lot of upgrades in customer support system.
    Incentivized
    Read full review
    Worksuite Inc.
    • Shortlist only allows for minor customizations to their platform. It would be great if each company could create their own view/usage set for the system.
    • The help chat box needs some work for sure. It takes days for someone to respond if they ever respond and often there is nothing they can do to remedy the issue at hand.
    • Payments should be able to be made every day, not just on Fridays.
    Incentivized
    Read full review
    Likelihood to Renew
    Hubstaff
    Because it's easy to implement and use. It does not disrupt your work.
    Incentivized
    Read full review
    Worksuite Inc.
    No answers on this topic
    Usability
    Hubstaff
    I give it 9 because it is really good for time tracking and managing remote teams. It helps me to manage my team very efficiently. Still, prices are high, so don't give 10. I need more discounts to add more team. Also need more accuracy as users are now fooling the tools with various cheats. Overall it is good and helfull
    Incentivized
    Read full review
    Worksuite Inc.
    No answers on this topic
    Reliability and Availability
    Hubstaff
    I've never had any issues and always received proper support. They let you know in advance when they'll be in maintenance and it's always in odd hours, so it's good. You still can use it when they are maintaining it.
    Incentivized
    Read full review
    Worksuite Inc.
    No answers on this topic
    Performance
    Hubstaff
    I've never had any issues. It loads correctly and works like a charm.
    Incentivized
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    Worksuite Inc.
    No answers on this topic
    Support Rating
    Hubstaff
    Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
    Incentivized
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    Worksuite Inc.
    30-40% of the time there is no response when you contact the chat/help feature. 30-40% of the time if they do respond, it is to say they can't do anything about the issue. Maybe 20% of the time the chat is actually helpful, but that seems like a high estimate when I think about my experience asking for support.
    Incentivized
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    Implementation Rating
    Hubstaff
    None, everything went smoothly.
    Incentivized
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    Worksuite Inc.
    No answers on this topic
    Alternatives Considered
    Hubstaff
    Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
    to me. It is no doubt a great tool for planning budgets, managing workflows,
    tracking time, and best supervision capabilities.
    Incentivized
    Read full review
    Worksuite Inc.
    We've never found another platform that does exactly what Shortlist does in terms of payments, taxes, project management, and on-boarding. We use other sites to source our new vendors (like Indeed, craigslist, etc...) but ultimately we direct all those applicants to our onboarding in Shortlist. I wish some of the more "minor" platform issues we've had over the last year were fixed sooner (or fixed at all) but it does the job!
    Incentivized
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    Contract Terms and Pricing Model
    Hubstaff
    I didn't help purchase this product. We just implement it.
    Incentivized
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    Worksuite Inc.
    No answers on this topic
    Professional Services
    Hubstaff
    Not sure we used the professional service.
    Incentivized
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    Worksuite Inc.
    No answers on this topic
    Return on Investment
    Hubstaff
    • Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
    • Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
    • HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.
    Incentivized
    Read full review
    Worksuite Inc.
    • Shortlist allows us to pay people and provide tax information which is a positive.
    • Shortlist doesn't integrate with many other platforms which causes us huge delays in employee work time which is a negative.
    Incentivized
    Read full review
    ScreenShots

    Hubstaff Screenshots

    Screenshot of the time tracking interface, with screenshotsScreenshot of the remote work dashboardScreenshot of Hubstaff's 30 project management integrations