TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hugging Face

    Score9.9 out of 10
    N/AHugging Face is a git-based platform where teams store, version, and share models, datasets, and demo apps, together with the libraries used to train and fine-tune those models — Transformers, PEFT (Parameter-Efficient Fine-Tuning), TRL (Transformer Reinforcement Learning), Accelerate, and Datasets. Inference Endpoints, a separate production service on the same account, deploys a Hub model onto Hugging Face-managed GPUs and returns a URL.

    $9

    per month

    PG Forsta HX Platform

    Score9.5 out of 10
    N/AThe PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer.N/A
    Pricing
    Hugging FacePG Forsta HX Platform
    Editions & Modules
    Pro Account
    $9
    per month
    Enterprise Hub
    $20
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Hugging FacePG Forsta HX Platform
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Hugging FacePG Forsta HX Platform
    Considered Both Products
    Hugging Face
    No answer on this topic
    Press Ganey
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    Hugging FacePG Forsta HX Platform
    Small Businesses
    Saturn Cloud
    Score7.8 out of 10
    MindTouch
    Score7 out of 10
    Medium-sized Companies
    DataRobot
    Score8.2 out of 10
    Sogolytics
    Score9 out of 10
    Enterprises
    DataRobot
    Score8.2 out of 10
    Medallia
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hugging FacePG Forsta HX Platform
    Likelihood to Recommend
    9.4
    (6 ratings)
    9.0
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (19 ratings)
    Usability
    -
    (0 ratings)
    7.1
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Hugging FacePG Forsta HX Platform
    Likelihood to Recommend
    Hugging Face
    If an organisation has more access to data and have access to high end computers like GPUs it’s recommended to use Hugging face as it will give better accuracy than any other models. If an organisation having less data and has less access to GPUsis looking for decent performance then traditional algorithms are more appropriate than hugging face
    Incentivized
    Read full review
    Press Ganey
    They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex
    Incentivized
    Read full review
    Pros
    Hugging Face
    • Model APIs
    • Hugging Face Spaces for deploying demo apps
    • Latest updated models available easily
    • Vast support for language parsing and other relevant tasks
    Incentivized
    Read full review
    Press Ganey
    • Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
    • Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
    • Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.
    Incentivized
    Read full review
    Cons
    Hugging Face
    • Most of the Hugging face models are of big size, hence difficult to work if there is no access to high computational system like GPU.
    • It’s good to have some visualization tool in hugging face for viewing model architecture.
    • I recommend to implement hugging face lite version so that it can run on any system with less specifications.
    Incentivized
    Read full review
    Press Ganey
    • Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
    • Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
    • Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.
    Read full review
    Likelihood to Renew
    Hugging Face
    No answers on this topic
    Press Ganey
    From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product
    Read full review
    Usability
    Hugging Face
    No answers on this topic
    Press Ganey
    Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.
    Read full review
    Support Rating
    Hugging Face
    No answers on this topic
    Press Ganey
    The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.
    Incentivized
    Read full review
    Implementation Rating
    Hugging Face
    No answers on this topic
    Press Ganey
    Should let the professionals handle implementation, don't have only the operations team at your company do it.
    Incentivized
    Read full review
    Alternatives Considered
    Hugging Face
    There are some other services offer similar capacity as to Hugging Face, but not entirely the same. For example, amazon web services have a machine learning service called Comprehend, which offer a set of easy to use APIs to do machine translation and entity recognition and some other common NLP use case.
    Incentivized
    Read full review
    Press Ganey
    Forsta has a strong product functionality and performance. Integration capabilities are fantastic and it has strong customer focus. Pre-existing relationships also helped in cracking this deal. People at Forsta are helpful and customer centric. Although cost is not highly competitive but it comes close to value for money. Competitors have quite a few functionalities but there are additional charges levied for them.
    Incentivized
    Read full review
    Return on Investment
    Hugging Face
    • Hugging Face is cost and time saving.
    • Pay is less, you pay what you use, doesn't affect much.
    • Overall positive impact on business.
    Incentivized
    Read full review
    Press Ganey
    • I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
    • I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.
    Incentivized
    Read full review
    ScreenShots

    Hugging Face Screenshots

    Product screenshot