Humanity vs. ScheduleFly vs. Shiftboard

It is a user-friendly tool that enables us to make real-time changes and specifically when we are in need of tracking and monitoring of our staff schedule Humanity does it well and provides us with working hours track.

Incentivized

ScheduleFly is well suited for small or large businesses. We have around ten employees, and this works great! If you had a much smaller group to manage/schedule, you might not need something as complex and detailed. For larger groups, this would be perfect and well worth the cost for a subscription.

Incentivized

It's a great intro into a workforce management tool, but our use of it is basically as a calendar without it being linked to our actual calendars. It's just another tab that we have to keep open throughout our workday. It's great that we're able to see everyone who is working at what time and what channel of support, but I believe that there are visual aids that can be added to it to make everything much easier to read and more user-friendly.

Incentivized

• It's easy to enter data
• Good at aggregating all up data

Incentivized

• It works on your cell phone, which is wonderful! Our workers always have their schedules on hand and easily accessible.
• ScheduleFly works in real-time, so changes and updates are immediate across all platforms
• I love the message wall. If someone wants to find a replacement or swap hours, they can do so.

Incentivized

• Mobile accessibility
• Cloud-based software
• Compliant with all necessary information security standards

Incentivized

• I wish it would warn us when we missed a clock-in or out.

Incentivized

• It can be costly, depending on the size of your team/staff.
• Can be complicated and hard for older audience to adapt to and get used to
• There are some extra features like the weather that aren't necessary and busy up the program.

Incentivized

• The ability to print a month view of the schedule would be a great benefit.
• The signup list is a great feature, but there are too many steps to make it easy to use.
• The bulk add and delete process works well, but tends to be confusing for users.

Incentivized

I have never had to use support directly. Still, I love that even though they seem to be a smaller group that runs it, they are very personable in their email correspondence and supply phone numbers and contact information in case we are ever in a bind. It's nice to know that we have the option to contact them and will get personal support if we need it.

Incentivized

I never sought out Shiftboard support.

Incentivized

Maybe pricing was the issue, I was not involved in purchasing decision.

Incentivized

ScheduleFly had a lot of extra features that some of the other scheduling software didn't offer. For example, one of the big draws of ScheduleFly was the ability to switch shifts right in the app. Workers continually need to make changes to their schedules, and it can add a lot of time to our plates as we try to put the puzzle together and make sure all shifts are covered. ScheduleFly gives workers a chance to makeshift and schedule changes on their own and leave leadership out of the picture. I love the display and organization of ScheduleFly too! It just seems a lot more organized and put together than some of the other ones we explored.

Incentivized

We have not used another product like Shiftboard at our company.

Incentivized

• None really. We will likely get rid of Humanity in the next year. Everything Humanity does Pipkins can do at a more granular level.

Incentivized

• Keeps everyone organized, which makes the workplace more effective and well-staffed.
• The older staff doesn't adapt to the program as well and makes things difficult and added a lot of time on our plate to train.
• Great way to communicate between staff!

Incentivized

• Effective allocation to proper shows/projects for our network
• Effectively catches any discrepancies between scheduled hours and actual hours for employees
• Requires significant manpower to maintain scheduling accuracy

Incentivized